Touchscreen problem
Problems
Touchscreen responds
slowly or improperly
Network Problem
Problems
No wireless connection
Slow Internet
connections
38
Troubleshooting
Possible causes
Protective cover
prevents the tablet from
recognizing your inputs.
Possible causes
The signal strength is not
strong enough.
Possible solutions
• Gently wipe the
display with a clean
dry cloth.
• Remove any
protective covers
from the touchscreen.
Possible solutions
Check if the wireless
1
radio is on. See
Wi-Fi
setting.
Try to get closer to the
2
wireless access point.
Reset the wireless
3
router if using a private
network; open the
browser to view the
landing page if using a
public network.
Move your tablet to a
different location for
better signal reception.