Troubleshooting - 3Dlabs Oxygen GVX1 Pro User Manual

Graphic accelerator card

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Table Of Contents

Table of Contents

Question:Since installing the 3Dlabs Graphics Accelerator Card, my system

either hangs or crashes to a blue screen when I try to start up, or the

system starts up but VGA graphics don't display.

Solution: Try to disable "VGA Palette Snoop." Follow these steps.

1. Remove the 3Dlabs Graphics Accelerator Card and reinstall your old

graphics card. See Chapter 1- Installation, for instructions.

2. Restart your system and enter Setup at the on-screen prompt. The

key command to enter Setup can differ with each BIOS, so consult

your system documentation if you do not see the command displayed

as the system boots.

3. Disable

documentation for its specific location in your BIOS.

4. Choose Exit and Save Settings.

5. Shut down, remove your old graphics card, and reinstall your 3Dlabs

Graphics Accelerator Card.

6. Make sure that you are not using an old graphics board driver, and

that you have uninstalled any other graphics drivers — particularly

those provided by other companies using 3Dlabs chipsets.

7. Please see the Oxygen and Permedia System Integration Guide in the

Troubleshooting FAQ section at

8. You may need to update your system BIOS. See your system

documentation for system BIOS update information.

Question:I'm experiencing network problems since I installed my 3Dlabs

Graphics Accelerator Card.

Solution: You may need to reinstall or update your Ethernet driver. See your

system or Ethernet adapter documentation for more information.

If you cannot find the problem you are experiencing, or the solution to a problem,

listed in this chapter, check the Troubleshooting FAQ list at

http://www.3dlabs.com/support, or contact your 3Dlabs vendor for additional help.