Samsung Plasma TV 4 series User Manual page 37

Problem
No Picture, No Video
TV won't turn on.
TV turns off automatically.
No picture/Video.
RF (Cable/Antenna) Connection
Cannot receive all channels.
Picture is distorted : macroblock,small
block,dots,pixelization.
PC Connection
"Not Supported Mode" message.
PC is always shown on source list even
if not connected.
Video is OK but there is no audio with
HDMI connection.
Possible Solution
• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the Power button on the TV to make sure the remote is working properly.
If the TV turns on, it may be caused by Remote Control.
To fix the Remote problem, refer to "Remote control does not work" below.
Sleep Timer is set to On in the Setup menu.
• Check if the
• If connected the TV to your PC, check your PC power settings.
• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
• If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TV
will turn off.
• Check cable connections. (remove and reconnect all cables of TV and external
devices)
• Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video output to match
the connections to the TV input. For example, external device's output : HDMI , TV's
input : HDMI.
• Make sure your connected device is powered on.
• Make sure to select the TV's correct source by pressing the
remote control.
• Reboot the connected device by reconnecting the device's power cable.
• Make sure coaxial cable is connected securely.
• Please try Plug & Play to add available channels to the channel list.
Go to MENU → Setup → Plug & Play and wait for all available channels are stored.
• Verify Antenna is positioned correctly.
• Compression of video contents may cause picture distortion especially on fast moving
pictures such as sports and action movies.
• Low signal level can cause picture distortion. This is not a TV issue. Have the antenna
accessed
• Set your PC's output resolution so it matches the resolutions supported by the TV.
• This is normal; PC is always shown on the source list even though a PC is not
connected.
• Check the audio output setting on your PC.
English - 37
SOURCE button on the
Continued...