Cortelco C60 User Manual
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- Page 1 C60 VoIP Phone User Manual Cortelco 1703 Sawyer Road Corinth, MS 38834 www.cortelco.com Tel: (662)287-5281 Fax:(662)287-3889 Version 1.0 August 14, 2013...
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Page 2: Safety Notices
Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cause damage to the device, affect the behavior or induce noise. -
Page 3: Table Of Contents
Table of Contents INTRODUCING C60 VOIP PHONE ................7 .......................... 7 HANK YOU ........................7 ONTENTS ..........................7 EYPAD ......................9 NPUT UTPUT ORTS ......................9 NTRODUCTION LED I ......................10 NTRODUCTION 1.6.1 Programmable key LEDs for BLF ..................10 1.6.2... - Page 4 ......................18 EDIAL NREDIAL ........................18 LICK TO DIAL ......................... 18 ALL BACK ........................18 UTO ANSWER ......................18 OTLINE ARMLINE ........................19 PPLICATION 4.8.1 SMS ........................... 19 4.8.2 Memo ..........................19 4.8.3 Voice Mail .......................... 19 4.8.4 Ping ............................ 19 ................
- Page 5 ADVANCED SETTINGS ....................26 ..........................26 ENERAL ........................... 26 CCOUNT 7.2.1 Basic Settings ........................26 7.2.2 Advanced Settings ......................26 7.2.3 Service Code ........................27 ........................... 27 ETWORK ........................... 27 ECURITY ........................27 AINTENANCE ......................... 27 ACTORY ESET WEB CONFIGURATION ....................27 ...................
- Page 6 8.3.4.3 DIAL PLAN ........................57 8.3.4.4 CONTACT ......................... 59 8.3.4.5 REMOTE CONTACT ....................... 61 8.3.4.6 WEB DIAL ........................61 8.3.5 Function Key ........................62 8.3.5.1 Function Keys ........................62 8.3.5.2 Softkeys ..........................64 8.3.5.3 EXT Keys .......................... 65 8.3.6 Maintenance........................65 8.3.6.1 Auto Provision ........................
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Page 7: Introducing C60 Voip Phone
Introducing C60 VoIP Phone Thank you Thank you for purchasing the C60 Voice Over Internet Protocol (VoIP) telephone. The C60 is a fully featured telephone that provides voice communication over the data network. This phone has all the features of a traditional telephone and gives access to many data service features. - Page 8 During a call press this key to prevent the distant party from Mute hearing the conversation. The distant party will still be heard. The C60 has 3 SIP lines. The user may select either of Line1/2 them to place a call if they have been registered to a SIP server.
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Page 9: Input/Output Ports
Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A 10/100M Connect to Network 10/100M Connect to PC Headset Port type: RJ-9 connector Handset Port type: RJ-9 connector External console Port type: RJ-45 connector interface Icon Introduction Icon Description Call out Call in... -
Page 10: Led Introduction
In handset mode In headset mode Missed call Call forward LED Introduction 1.6.1 Programmable key LEDs for BLF LED Status Description Steady green The object is idle. Slow blinking red The object is ringing. Steady red The object is active. Fast blinking red The object has failed. -
Page 11: Programmable Key Leds For Mwi
1.6.4 Programmable key LEDs for MWI LED Status Description Blinking Green There are new voice mails. There is no new voice mail. 1.6.5 Power Indication LED (Power Light Enabled) LED Status Description Steady red Power on. Blinking red There is an incoming call. Power off. -
Page 12: Network Settings
2. Connect the handset to the handset jack using the handset cable in the package. 3. Connect the power supply to the DC port on the back of the phone. Connect the power supply to a standard power outlet. Note that the power supply will not be needed if your network provides Power over Ethernet (PoE). -
Page 13: Static Ip Mode
20. Use LEFT ARROW or RIGHT ARROW to enable PPPoE. 21. Press SAVE softkey. 22. Press BACK softkey to return to the WAN Settings screen. 23. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.” 24. Press OK. 25. -
Page 14: Dhcp Mode
33. Press BACK or EXIT 6 times to return to idle screen. 34. Disconnect and reconnect the power supply so the phone will reboot and apply the new settings. 2.2.3 DHCP Mode 1. Press the MENU softkey. 2. Scroll down to “3. Settings.” 3. -
Page 15: Call Methods
screen. The number may also be dialed first. Then the method of speaking can be chosen. 3.1.2 Call Methods Press an available line button then use one of the following methods to place a call. 1. Dial the desired number using the keypad. 2. -
Page 16: Call Hold
phone number for forwarding. 5. Press Save to save the changes. Call Hold 1. Press the Hold softkey to put the active call on hold. 2. If there is only one call on hold, press the Hold softkey to retrieve the call. 3. -
Page 17: Semi-Attended Transfer
3.9.3 Semi-Attended Transfer During a conversation, press the XFER key, dial the number to which the call is to be transferred. Then press the Send softkey. When the third party phone begins to ring, press XFER to complete the transfer. NOTE: Call waiting and call transfer must be enabled. -
Page 18: Redial / Unredial
*2* is the code. After saving the above configuration, A can dial *2* plus the number for B or C to join B and C’s call. The prefix can be set to anything the user desires that does not interfere with other dialing rules. Redial / Unredial If B is on a call when A calls, A will get busy tone. -
Page 19: Application
Application 4.8.1 1. Press Menu ->Applications->Enter->SMS->Enter. 2. Use the navigation keys to highlight the options. Messages can be read in the Inbox/Outbox. 3. Press Reply to reply to a message. Use the 2aB softkey to change the Input Method. After entering the reply, press OK, use the navigation keys to select the line from which you want to send, then press Send. -
Page 20: Programmable Key Configuration
Programmable Key Configuration The phone has 12 programmable keys which can be set to various functions. The functions are discussed in the following sections. The default configuration for each key is None which means the key has not been set for any function. To configure any function 1. -
Page 21: Dtmf
F_LOCK – Locks the keypad. F_SMS – Send SMS F_LOR – Call Back F_POWER – Turn Power LED On or Off F_SDTMF – Send DTMF F_PREFIX – Enter prefix to be dialed. Ex: Access Code for outside line. ... -
Page 22: Ban Outgoing
4. Use LEFT ARROW or RIGHT ARROW to Enable. Ban Outgoing If this function is enabled, the phone cannot make outgoing calls. Press Menu ->Features-> Ban Outgoing-> Enter. Dial Plan 1. Press Menu ->Features-> Enter->Dial Plan-> Enter. 2. The following items in the dial plan can be enabled or disabled: Press # to Send, Timeout to Send, Timeout, Fixed Length Number, Press # to Do BXFER, BXFER On Onhook, AXFER On Onhook. -
Page 23: Ring From Headset
5.10 Ring from Headset When this function is enabled, ring sound will be passed to a connected headset. Press Menu ->Features-> Enter-> Headset Ring -> Enter. 5.11 Power Light his feature enables the power light at the bottom of the phone. Press Menu ->Features->... -
Page 24: Basic Setting
Basic Setting Keyboard 1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Keyboard->Enter. 2. There are four sets of keys which can be configured. DSS Keys – Keys on the right side of the phone beside the Speakerphone button or Line Keys. Programmable Keys – Arrow keys and OK key Desktop Long Pressed –... -
Page 25: Voice Volume
standard types and 3 user types. The user type can be configured from the web interface. The phone will ring at the selected type shortly after it is selected. 3. Press Save. 4. Use BACK or EXIT to return to idle screen. Voice Volume 1. -
Page 26: Advanced Settings
2. Use LEFT ARROW or RIGHT ARROW to choose English or Chinese. 3. Press Save. 4. Use BACK or EXIT to return to idle screen. Advanced Settings General For all the items in this section, Press Menu->Settings->Enter->Advanced settings->Enter, and then enter the password. The default password is 123. It can be changed in the web interface. -
Page 27: Service Code
7.2.3 Service Code Sets the codes to be dialed to an IP PBX to enable or disable the following functions. 1. Mode – Selects whether or not all these codes are active. 2. DND 3. Always CFW – Always Call Forward 4. -
Page 28: Password Configuration
Telnet with CLI command 8.1.2 Password Configuration There are two levels of access: root level and general level. A user with root level access can browse and set all configuration parameters, while a user with general level can set all configuration parameters except server parameters for SIP or IAX2. -
Page 29: Configuration Via Web
Configuration via WEB 8.3.1 BASIC 8.3.1.1 Status... -
Page 30: Wizard
Field Name Explanation Network Shows the configuration information for WAN and LAN port, including connection mode of WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port and LAN port, DHCP server status for LAN port (ENABLED or DISABLED). Accounts Shows the phone numbers and registration status for the 3 SIP LINES and 1 IAX2 server. -
Page 31: 8.3.1.2.1 Static Ip
8.3.1.2.1 Static IP If Static IP is selected, this screen will be displayed. Information provided by the ISP should be entered. Click Back to return to the Wizard screen. Click Next to go to Quick SIP Settings 8.3.1.2.2 DHCP After selecting DHCP and clicking NEXT, the Quick SIP Settings screen will appear. Click Back to return to the Wizard screen. -
Page 32: 8.3.1.2.4 Quick Sip Settings
8.3.1.2.4 Quick SIP Settings Field Name Explanation Display Name The name shown in caller ID. Server Address SIP server address either IP address or URI. Server Port SIP server port (usually 5060). Authentication User Login name or Authentication ID. Authentication Password SIP password. -
Page 33: Call Log
8.3.1.3 Call Log Outgoing call logs can be seen on this page. Field Name Explanation Start Time Start time of the outgoing call Duration Duration of the outgoing call. Dialed Calls Account, protocol, and line of the outgoing call. 8.3.1.4 Language Field name Explanation... -
Page 34: Network
8.3.2 Network 8.3.2.1 WAN Config Field Name Explanation Active IP Address The current IP address of the phone. Current Subnet Mask The current Subnet Mask. Current IP Gateway The current Gateway IP address. MAC Address The MAC address of the phone. MAC Timestamp Time the MAC address was obtained. -
Page 35: 8.3.2.1.1 Static Ip
8.3.2.1.1 Static IP If Static IP is chosen, the screen below will appear. Enter values provided by the ISP. 8.3.2.1.2 DHCP If DHCP is chosen, all configuration information will be provided by a DHCP server. Contact the ISP to determine if DHCP is used. 8.3.2.1.3 PPPoE If PPPoE is chosen, the screen below will appear. -
Page 36: Lan Config
8.3.2.2 LAN Config Field Name Explanation IP Address LAN static IP. Subnet Mask LAN Subnet Mask. DHCP Service Activate DHCP server for LAN port. The phone must be rebooted for the DHCP server setting to take effect. Enable NAT operation Port Mirror Port Mirror can only be activated in bridge mode. - Page 37 Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other ports. For example, and frames broadcast from Port 1 will be sent to Ports 2, 3, and 4. Chart 2 shows an example with two VLANs indicated by red and blue. In this example, frames broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN.
- Page 38 Field Name Explanation Enable LLDP Enable or Disable Link Layer Discovery Protocol (LLDP) Packet Interval The time interval for sending LLDP Packets Enable Learning Function Enables the telephone to synchronize its VLAN data with the Network Switch. The telephone will automatically synchronize DSCP, 802.1p, and VLAN ID values even if these values differ from those provided by the LLDP server.
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Page 39: Service Port
8.3.2.4 Service Port Set the port values for Telnet/HTTP/RTP on this page. Field Name Explanation Specify Web Server Type – HTTP or HTTPS Web Server Type HTTP Port Port for web browser access. Default value is 80. To enhance security, change this from the default. Setting this port to 0 will disable HTTP access. -
Page 40: Dhcp Service
8.3.2.5 DHCP SERVICE Field Name Explanation DHCP Client Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show its IP and MAC address. Leased Table Name Name of the lease table. Start IP Address Beginning IP address of the lease table. -
Page 41: Time&Date
8.3.2.6 TIME&DATE Set the time zone and SNTP (Simple Network Time Protocol) server on this page. Daylight savings time configuration and manual time and date entry are also done on this page Field Name Explanation Simple Network Time Protocol (SNTP) Settings Enable SNTP Enable or Disable SNTP Enable DHCP Time... -
Page 42: Voip
Daylight Saving Time Settings Enable Enable daylight saving time. Offset(minutes) DST offset. Default is 60 minutes. Month Start and end month for DST Week Start and end week for DST Start and end day for DST Hour Start and end hour for DST Minute Start and end minute for DST Manual Time Settings... - Page 43 Field Name Explanation Choose the sip line to configured (SIP 1 – SIP 3). Click the dropdown arrow to select the line. Shows registration status. Will show “Registered” if registered Status or “Unapplied” if not registered. Server Address SIP server IP address or URI. Server Port SIP server port.
- Page 44 Display Name Set the display name. This name is shown on Caller ID. Enable Registration Check to submit registration information. Domain Realm SIP Domain if different than the SIP Registrar Server. Proxy Server Address SIP proxy server IP address or URI（This is normally the same as the SIP Registrar Server) Proxy Server Port SIP Proxy server port.
- Page 45 Subscribe For MWI If enabled, the phone will send Message Waiting Indication (MWI) Subscribe message to the SIP Server MWI Number Specify the number to call to retrieve Voice Messages. Subscribe Period Time interval between MWI Subscribe Messages. Conference Type Choose Conference Type, either local or network Conference Number Number to dial to access network conference server.
- Page 46 Different VoIP Service providers may require different modes. Local port SIP port. Default is 5060. Ring type Set ring tone. There are 9 standard options and 3 user options. Enable Rport Enable/Disable support for NAT traversal via RFC3581 (Rport). Enable PRACK Enable or disable SIP PRACK function.
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Page 47: Iax2
Registration failure retry time – If registration fails, the phone will Registration Failure Retry Time attempt to register again after registration failure retry time. This will affect all lines 8.3.3.2 IAX2 Field Name Explanation Shows registration status. Will show “Registered” if registered Status or “Unapplied”... -
Page 48: Stun Config
non- numeric, this number can be used to replace the echo test text. This allows dialing a number to perform an echo voice test. This function is provided to test whether communication through the server. Echo Test Text Echo test text Refresh Time Expiration time of IAX2 server registration. -
Page 49: Dial Peer
Field Name Explanation STUN NAT Transversal Shows whether or not STUN NAT Transversal was successful. Server Address STUN Server IP address STUN Server Port – Default is 3478. Server Port STUN blinding period – STUN packets are sent at this interval Binding Period to keep the NAT mapping active. - Page 50 Example 2: Substitution – To dial a long distance call to Beijing requires dialing area code 010 before the local phone number. Using this feature 1 can be substituted for 010. For example, to call 62213123 would only require dialing 162213123 instead of 01062213123. Example 3: Addition –...
- Page 51 Field Name Explanation Phone number There are two types of matching: Full Matching or Prefix Matching. In Full matching, the entire phone number is entered and then mapped per the Dial Peer rules. In prefix matching, only part of the number is entered followed by T.
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Page 52: Phone
Dial “8309“ The phone will add the alias to the end of the dialed number if The SIP1 server will receive “07558309” the dialed number matches the template in the Phone Number box. Dial “0106228” Set Phone Number, Alias and Delete Length. - Page 53 Third Codec The third codec choice: G.711A/u, G.722, G.723, G.729, G.726, None Fourth Codec The forth codec choice: G.711A/u, G.722, G.723, G.729, G.726, None Fifth Codec The fifth codec choice G.711A/u, G.722, G.723, G.729, G.726, None Sixth codec The sixth codec choice G.711A/u, G.722, G.723, G.729, G.726, None Onhook Time Time the handset must be on hook to disconnect a call.
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Page 54: Feature
8.3.4.2 FEATURE This page configures various features such as Hotline, Call Transfer, Call Waiting, etc. Field Name Explanation Do Not Disturb If enabled, the phone will reject incoming calls. The callers receive busy tone. Outgoing calls may be made. Enable Call Transfer If enabled, Call Transfer is allowed. - Page 55 Auto Redial Times Maximum number of auto redial attempts. Auto Headset Automatically answers call on headset. Enable Intercom If enabled, allows intercom calls. Enable Intercom Tone If enabled, plays intercom ring tone to alert to an intercom call. P2P IP Prefix Set Prefix for peer to peer IP call.
- Page 56 Ring from Headset If this is enabled and a headset is connected, ring tone will be played in the headset. Enable Intercom Mute If enabled, mutes incoming calls during an intercom call Enable Intercom Barge If enabled, the phone will auto-answer an intercom call during an outside call.
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Page 57: Dial Plan
8.3.4.3 DIAL PLAN This phone supports 7 dialing modes: 1. End with “#”– Dial the desired number, and press # to send it to the server. 2. Fixed Length – The number will be sent to the server after the specified number of digits are dialed. - Page 58 5. Press # to Do Blind Transfer - Press # after entering the target number for the transfer. The phone will transfer the current call to the third party. 6. Blind Transfer on Onhook - Hang up after entering the target number for the transfer. The phone will transfer the current call to the third party.
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Page 59: Contact
8.3.4.4 CONTACT Enter the name, phone number and ring type for each contact here. Field Name Explanation Phonebook Tables Group Dropdown box to select group Name Contact name... - Page 60 Office Number, Mobile Contact phone numbers Number, Other Number Ring Type Ring type for this contact Group Contact group for this contact Add Contact Name Contact name Office Number, Mobile Contact phone numbers Number, Other Number Line Select line for associated contact number Ring Type Ring type for this contact Group Setting...
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Page 61: Remote Contact
8.3.4.5 REMOTE CONTACT Allows access to remote contact lists either via XML or LDAP. TFTP example: Set the Phonebook Name as cortelco - Server URL is tftp://192.168.1.3/admin/phonebook/index.xml. LDAP example: Server URL is ldap://192.168.1.3/dc=winline,dc=com. Remote Phonebook Setting Phonebook Name Phonebook name displayed on the phone. -
Page 62: Function Key
8.3.5 Function Key The phone has 8 programmable DSS/Function keys with associated LEDs and 2 programmable Line keys with LEDs. The 4 directional arrow keys and the OK button are also programmable. This screen also sets the LCD contrast and enables the backlight. For additional DSS/Function buttons, up to 5 C10 Expansion modules may be connected. - Page 63 Screen Configuration Field Name Explanation Contrast Set screen contrast Enable Backlight Enable/disable LCD backlight. Line Key Settings/Function Key Settings Field Name Explanation Key Name Type Select the type of function the key is to perform. Choices are: None BLF List Key –...
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Page 64: Softkeys
8.3.5.2 Softkeys Configure the functions performed by the softkeys under the LCD in various phone operating modes. -
Page 65: Ext Keys
8.3.5.3 EXT Keys These are the keys on the C10 Expansion Module. Up to 5 modules may be connected to one phone. The phone can power one module. Additional modules will require a separate power supply. See the C10 documentation for installation instructions. The keys have the same capabilities as the Function Keys. - Page 67 Auto Provision Setting Field Name Explanation Show the current config file’s version. If the version of Current Config Version configuration downloaded is higher than this, the configuration will be upgraded. If the endpoints confirm the configuration by the Digest method, the configuration will not be upgraded unless it differs from the current configuration.
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Page 68: Syslog
PnP Port PnP Server Port PnP Transfer protocol – UDP or TCP PnP Transport PnP Interval Interval time for querying PnP server. Default is 1 hour. Phone Flash Settings Server Address Set FTP/TFTP/HTTP server IP address for auto update. The address can be an IP address or Domain name with subdirectory. -
Page 69: Syslog Configuration
Level Name Description Emergency System is unusable. This is the highest debug info level. Alert Action must be taken immediately. Critical Critical conditions. System is probably working incorrectly. Error Error conditions. System may not work correctly. Warning Warning conditions. System may work correctly but needs attention. -
Page 70: Config Setting
8.3.6.3 Config Setting Config Setting Field Name Explanation Save Configuration Save the current phone configuration. Clicking this saves all configuration changes and makes them effective immediately. Backup Configuration Save the phone configuration to a txt or xml file. Please note to Right click on the choice and then choose “Save Link As.”... -
Page 71: Update
8.3.6.4 Update This page allows uploading configuration files to the phone. Update Field Name Explanation Web Update Browse to the config file, and press Update to load it to the phone. Web Update Various types of files can be loaded here including firmware, ring tones, local phonebook and config files in either text or xml format. - Page 72 Type Action to be executed by the phone. 1. Application update - download system update file 2. Config file export - Upload config file to FTP/TFTP server. It can then be named and saved. 3. Config file import - Download the config file from FTP/TFTP server.
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Page 73: Access
8.3.6.5 Access User accounts can be added or deleted from this page. The authority of accounts can also be changed. Access Configuration Field Name Explanation LCD Menu Password Settings Menu Password Sets the password for entering the setup menu from the phone keypad. -
Page 74: Reboot
8.3.6.6 Reboot Some configuration modifications require a reboot to become effective. Clicking the Reboot button will cause the phone to reboot immediately. Note: Be sure to save the configuration before rebooting. 8.3.7 Security 8.3.7.1 WEB FILTER WEB Filter The Web filter is used to limit access to the phone. When the web filter is enabled, only the IP addresses between the start IP and end IP can access the phone. -
Page 75: Firewall
8.3.7.2 Firewall Firewall Configuration Firewall rules can be used to prevent unauthorized Internet users from accessing private networks connected to this phone (input rule), or prevent unauthorized devices connected to this phone from accessing the Internet (output rule). Each rule type supports a maximum of 10 items. -
Page 76: Network Address Translation (Nat)
When a connected device tries to access 192.168.1.118, the phone will deny the request because of the out_access rule. Access to any other IP address will be allowed. Click the Delete button to delete the selected rule. 8.3.7.3 Network Address Translation (NAT) NAT is the process of modifying IP address and port information in transition from a private to a public network. - Page 77 connectivity to specific hosts in the internal network, although communication with other hosts in the DMZ and to the external network is allowed. This allows hosts in the DMZ to provide services to both the internal and external network, while a firewall controls the traffic between the DMZ servers and the internal network clients.
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Page 78: Vpn
Network Address Translation (NAT) Table Shows the NAT TCP and UDP mapping tables NAT Table Option Transfer Type Select the TCP or UDP protocol. Inside IP Set the local IP address of device. Inside Port Set the LAN (inside) port for NAT mapping Outside Port Set the WAN (outside) port for NAT mapping Note: After entering settings, click the Add button to add new mapping table data. -
Page 79: Security
VPN Server Address Set VPN L2TP Server IP address. VPN User Set User Name access to VPN L2TP Server. VPN Password Set Password access to VPN L2TP Server. 8.3.7.5 Security Field Name Explanation Update Security File Select Security File Browse to the security file to be updated. Click the Update button to update. -
Page 80: Appendix
Appendix Specification 9.1.1 Hardware Item Specification Power Adapter Input: 100-240V Output: 5V 1A Port 10/100Base- T RJ-45 1 PORT 10/100Base- T RJ-45 1 PORT RJ45 1 PORT Headset RJ9 1 PORT Power Consumption Idle: 2.5W Active: 2.8W LCD Size 128x64 53.5 x 70mm Operation Temperature 0～40℃... - Page 81 SIP domain SIP authentication none basic MD5 DNS Peer to Peer/ IP call Automatic line selection 9 Standard ring tones and 3 user-defined ring tones DTMF SIP info DTMF Relay (In-Band) ...
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Page 82: Network Features
Phonebook 500 records Incoming Calls Outgoing Calls Missed Calls Max of 300 Records Each Supports vCard/XML/CSV Support IAX2 2 Programmable Line/DSS keys 8 DSS keys Programmable Soft Keys Programmable Function Keys ... -
Page 83: Maintenance And Management
Wan Port Supports Main DNS and Secondary DNS Supports DNS via DHCP or Static DNS Supports DHCP client on WAN Supports DHCP server on LAN QoS with DiffServ Network Tools in Telnet Server Ping ... -
Page 84: Digit Character Map Table
Digit-character map table Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 6 M N O m n o...
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