Cortelco C56 User Manual
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C56 VoIP Phone User
Cortelco
1703 Sawyer Road
Corinth, MS 38834
USA
www.cortelco.com
Tel: (662)287-5281
Fax:(662)287-3889
Version 1.0
August 14, 2013
Manual

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Summary of Contents for Cortelco C56

  • Page 1 C56 VoIP Phone User Manual Cortelco 1703 Sawyer Road Corinth, MS 38834 www.cortelco.com Tel: (662)287-5281 Fax:(662)287-3889 Version 1.0 August 14, 2013...
  • Page 2: Safety Notices

    Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device.  Please use the external power supply that is included in the package. Other power supplies may cause damage to the device, affect the behavior or induce noise.
  • Page 3: Table Of Contents

    Table of Contents INTRODUCING C56 VOIP PHONE ................5 .......................... 5 HANK YOU ........................5 ONTENTS ..........................5 EYPAD ......................7 NPUT UTPUT ORTS INITIAL CONNECTION AND SETTING ..............7 ...................... 7 ONNECTING THE PHONE ......................8 ETWORK ETTINGS 2.2.1 PPPoE Mode ........................
  • Page 4 5.3.1.2.3 PPPoE ..........................16 5.3.1.2.4 Quick SIP Settings ......................17 5.3.1.3 Call Log ..........................18 5.3.2 Network ..........................18 5.3.2.1 WAN Config ........................18 5.3.2.1.1 Static IP..........................19 5.3.2.1.2 DHCP ..........................19 5.3.2.1.3 PPPoE ..........................19 5.3.2.2 Qos & VLAN Config ......................19 5.3.2.3 Service Port ........................
  • Page 5: Introducing C56 Voip Phone

    Thank you for purchasing the C56(P) Voice Over Internet Protocol (VoIP) telephone. The C56(P) is a fully featured telephone that provides voice communication over the data network. This phone has all the features of a traditional telephone and gives access to many data service features.
  • Page 6 Redial When off hook, this will dial the last called number. In stand-by mode, it will check the Outgoing Call. Speaker Activate speakerphone mode. phone Indicator This light blinks to indicate a missed call. light Displays phone settings such as phone number, IP address, SYSINFO gateway address, etc.
  • Page 7: Input/Output Ports

    Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A 10/100M Connect to Network 10/100M Connect to PC Handset Port type: RJ-9 connector Initial Connection and Setting Connecting the phone Connect to the network. Use the Ethernet cable in the package to connect the WAN port on the back of your phone to an Ethernet port.
  • Page 8: Network Settings

    4. The phone’s LCD screen displays “WAIT LOGON”. Later, a ready screen displays the date, time and current network mode. If your LCD screen displays different information from the above, more information may need to be entered. Please refer to the next section. If your phone registers into your IP telephony Server, it is ready to use.
  • Page 9: Static Ip Mode

    to switch to PPPoE mode. When the PPPoE icon at the top of the LCD stops blinking, the mode change is complete. 2.2.2 Static IP Mode 1. Press and hold 1 for three seconds. 2. Press ENTER to confirm. 3. Press ENTER. The LCD will display “INPUT PASSWORD”. 4.
  • Page 10: Dhcp Mode

    41. Press ENTER. The LCD will display “ARE YOU SURE”. 42. Press ENTER. The LCD will display “SAVING NOW” and then display “SAVE”. 43. Press EXIT twice. 44. Press and hold 1 until the LCD displays “ARE YOU SURE”. 45. Press ENTER. The LCD will display “CHANGING”. This means the phone is trying to switch to static IP mode.
  • Page 11: Call Waiting

    confirming it with the # button. 3. Pressing the HOLD button during the second call will resume the first call. Call Waiting 1. When a third party calls during an established call, the LCD will display the incoming call number. Press the HOLD key to place the established call on hold and answer the incoming call.
  • Page 12: Mwi(Message Waiting Indication)

    MWI(Message Waiting Indication) This LED will flash to indicate a new voicemail. Pressing the MWI key will access the voicemail if the key has been configured correctly. Redial / Unredial If B is on a call when A calls, A will get busy tone. If A wants to connect to B as soon as B is available, he can use the redial function.
  • Page 13: Password Configuration

    5.1.2 Password Configuration There are two levels of access: root level and general level. A user with root level access can browse and set all configuration parameters, while a user with general level can set all configuration parameters except server parameters for SIP or IAX2. ...
  • Page 14: Configuration Via Web

    Configuration via WEB 5.3.1 BASIC 5.3.1.1 Status Field Name Explanation Network Shows the configuration information for WAN and LAN port, including connection mode of WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port and LAN port, DHCP server status for LAN port (ENABLED or DISABLED).
  • Page 15: Wizard

    5.3.1.2 Wizard Select the appropriate network mode. The phone supports three network modes: Static: The parameters of a Static IP connection must be provided by your ISP. DHCP: In this mode, network parameter information will be obtained automatically from a DHCP server.
  • Page 16: 5.3.1.2.1 Static Ip

    5.3.1.2.1 Static IP If Static IP is selected, this screen will be displayed. Information provided by the ISP should be entered. Click Back to return to the Wizard screen. Click Next to go to Quick SIP Settings 5.3.1.2.2 DHCP After selecting DHCP and clicking NEXT, the Quick SIP Settings screen will appear. Click Back to return to the Wizard screen.
  • Page 17: 5.3.1.2.4 Quick Sip Settings

    5.3.1.2.4 Quick SIP Settings Field Name Explanation Display Name The name shown in caller ID. Server Address SIP server address either IP address or URI. Server Port SIP server port (usually 5060). Authentication User Login name or Authentication ID. Authentication Password SIP password.
  • Page 18: Call Log

    5.3.1.3 Call Log Outgoing call logs can be seen on this page. Field Name Explanation Start Time Start time of the outgoing call Duration Duration of the outgoing call. Dialed Calls Account, protocol, and line of the outgoing call. 5.3.2 Network 5.3.2.1 WAN Config...
  • Page 19: 5.3.2.1.1 Static Ip

    5.3.2.1.1 Static IP If Static IP is chosen, the screen below will appear. Enter values provided by the ISP. 5.3.2.1.2 DHCP If DHCP is chosen, all configuration information will be provided by a DHCP server. Contact the ISP to determine if DHCP is used. 5.3.2.1.3 PPPoE If PPPoE is chosen, the screen below will appear.
  • Page 20 Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other ports. For example, and frames broadcast from Port 1 will be sent to Ports 2, 3, and 4. Chart 2 shows an example with two VLANs indicated by red and blue. In this example, frames broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN.
  • Page 21 Field Name Explanation Enable LLDP Enable or Disable Link Layer Discovery Protocol (LLDP) Packet Interval The time interval for sending LLDP Packets Enable Learning Function Enables the telephone to synchronize its VLAN data with the Network Switch. The telephone will automatically synchronize DSCP, 802.1p, and VLAN ID values even if these values differ from those provided by the LLDP server.
  • Page 22: Service Port

    5.3.2.3 Service Port Set the port values for Telnet/HTTP/RTP on this page. Field Name Explanation Specify Web Server Type – HTTP or HTTPS Web Server Type HTTP Port Port for web browser access. Default value is 80. To enhance security, change this from the default. Setting this port to 0 will disable HTTP access.
  • Page 23 Field Name Explanation Simple Network Time Protocol (SNTP) Settings Enable SNTP Enable or Disable SNTP Enable DHCP Time If this is enabled, phone will synchronize time with DHCP server. Primary Server IP address of Primary SNTP Server Secondary Server IP address of Secondary SNTP Server Time Zone Local Time Zone Resync Period...
  • Page 24: Voip

    Week Start and end week for DST Start and end day for DST Hour Start and end hour for DST Minute Start and end minute for DST Manual Time Settings Enter the values for the current year, month, day, hour and minute. All values are required. Note: Be sure to disable SNTP service before entering manual time and date.
  • Page 25 Field Name Explanation Choose the sip line to configured (SIP 1 – SIP 2). Click the dropdown arrow to select the line. Shows registration status. Will show “Registered” if registered Status or “Unapplied” if not registered. Server Address SIP server IP address or URI. Server Port SIP server port.
  • Page 26 Display Name Set the display name. This name is shown on Caller ID. Enable Registration Check to submit registration information. Domain Realm SIP Domain if different than the SIP Registrar Server. Proxy Server Address SIP proxy server IP address or URI(This is normally the same as the SIP Registrar Server) Proxy Server Port SIP Proxy server port.
  • Page 27 Subscribe For MWI If enabled, the phone will send Message Waiting Indication (MWI) Subscribe message to the SIP Server MWI Number Specify the number to call to retrieve Voice Messages. Subscribe Period Time interval between MWI Subscribe Messages. Conference Type Choose Conference Type, either local or network Conference Number Number to dial to access network conference server.
  • Page 28 Different VoIP Service providers may require different modes. Local port SIP port. Default is 5060. Ring type Set ring tone. There are 9 standard options and 3 user options. Enable Rport Enable/Disable support for NAT traversal via RFC3581 (Rport). Enable PRACK Enable or disable SIP PRACK function.
  • Page 29: Stun Config

    Registration failure retry time – If registration fails, the phone will Registration Failure Retry Time attempt to register again after registration failure retry time. This will affect all lines 5.3.3.2 STUN Config STUN support is configured in this page. STUN – Simple Traversal of UDP through NAT – A STUN server allows a phone in a private network to know its public IP and port as well as the type of NAT being used.
  • Page 30: Dial Peer

    Field Name Explanation STUN NAT Transversal Shows whether or not STUN NAT Transversal was successful. Server Address STUN Server IP address STUN Server Port – Default is 3478. Server Port STUN blinding period – STUN packets are sent at this interval Binding Period to keep the NAT mapping active.
  • Page 31 Field Name Explanation Phone number There are two types of matching: Full Matching or Prefix Matching. In Full matching, the entire phone number is entered and then mapped per the Dial Peer rules. In prefix matching, only part of the number is entered followed by T.
  • Page 32 Delete Length Sets the number of characters to be deleted. For example, if this is set to 3, the phone will delete the first 3 digits of the phone number. This is optional. Dial Peer Examples Web Interface Explanation Example Dial “93333”...
  • Page 33: Phone

    5.3.4 Phone 5.3.4.1 AUDIO This page configures audio parameters such as voice codec, handset volume, and ringer volume Field Name Explanation First Codec The first codec choice: G.711A/u, G.722, G.723, G.729, G.726 Second Codec The second codec choice: G.711A/u, G.722, G.723, G.729, G.726, None Third Codec The third codec choice: G.711A/u, G.722, G.723, G.729, G.726,...
  • Page 34: Feature

    G723.1 Bit Rate Choices are 5.3kb/s or 6.3kb/s Enable VAD Enable or disable Voice Activity Detection (VAD). If VAD is enabled, G729 Payload length cannot be set greater than 20 mSec. DTMF Payload Type The RTP Payload type that indicates DTMF. Default is 101 5.3.4.2 FEATURE This page configures various features such as Hotline, Call Transfer, Call Waiting, etc.
  • Page 35 Field Name Explanation Do Not Disturb If enabled, the phone will reject incoming calls. The callers receive busy tone. Outgoing calls may be made. Enable Call Transfer If enabled, Call Transfer is allowed. Semi-Attended If enabled, Semi-Attended Transfer is allowed. Transfer Enable Auto If enabled in speakerphone mode, the phone will automatically hang...
  • Page 36 Enable Intercom If enabled, allows intercom calls. Enable Intercom Tone If enabled, plays intercom ring tone to alert to an intercom call. P2P IP Prefix Set Prefix for peer to peer IP call. For example: You wish to dial 192.168.1.119. If the P2P IP Prefix is defined as 192.168.1., it is only necessary to dial #119.
  • Page 37: Dial Plan

    outside call. If an intercom call is established, a second intercom call will be rejected. DND Return Code Specify SIP Code returned for DND. Default is 480 - Temporarily Not Available. Specify SIP Code returned for Busy. Default is 486 – Busy Here. Busy Return Code Specify SIP Code returned for Rejected call.
  • Page 38 Dial Plan Special Characters Specifies a range of digits to match. May be a range, a list of ranges separated by commas, or a list of digits. Match any single digit that is dialed. Match any arbitrary number of digits including none. A time out period before digits are sent of n seconds in length.
  • Page 39: Contact

    5.3.4.4 CONTACT Enter the name, phone number and ring type for each contact here. Field Name Explanation Phonebook Tables Name Contact name Office Number Contact phone numbers Ring Type Ring type for this contact Add Contact Name Contact name Office Number Contact phone numbers Ring Type Ring type for this contact...
  • Page 40: Web Dial

    Export Contact File Export XML Export contacts to xml file. Export CSV Export contacts to csv file. Export VCF Export contacts to vcf file. Blacklist Settings Type Select the blacklist type - number or prefix Value Input number or prefix Line Select the sip line Note: The maximum capability of the phonebook is 500 contacts.
  • Page 41: Maintenance

    Memory Key – Select Type as Memory Key and enter the number to be dialed in the Value box. When the key is pressed, the phone will dial the programmed number. Key Event – Select Type as Key Event and then select the SubType from the following options: None Message Wait Indication (MWI)
  • Page 42 Auto Provision Setting Field Name Explanation Show the current config file’s version. If the version of Current Config Version configuration downloaded is higher than this, the configuration will be upgraded. If the endpoints confirm the configuration by the Digest method, the configuration will not be upgraded unless it differs from the current configuration.
  • Page 43: Syslog

    If this is blank the phone will use anonymous. Password Password for configuration server. Used for FTP/HTTP/HTTPS. Config Encryption Key Encryption key for the configuration file Common Config Encryption key for common configuration file Encryption Key DHCP Option Settings Field Name Explanation DHCP Option Setting The phone supports configuration from Option 43, Option 66, or a...
  • Page 44: Config Setting

    Level Name Description Emergency System is unusable. This is the highest debug info level. Alert Action must be taken immediately. Critical Critical conditions. System is probably working incorrectly. Error Error conditions. System may not work correctly. Warning Warning conditions. System may work correctly but needs attention.
  • Page 45: Update

    Config Setting Field Name Explanation Save Configuration Save the current phone configuration. Clicking this saves all configuration changes and makes them effective immediately. Backup Configuration Save the phone configuration to a txt or xml file. Please note to Right click on the choice and then choose “Save Link As.” Clear Configuration Logged in as Admin, this will restore factory default and remove all configuration information.
  • Page 46: Access

    Type Action to be executed by the phone. 1. Application update - download system update file 1. Config file export - Upload config file to FTP/TFTP server. It can then be named and saved. 2. Config file import - Download the config file from FTP/TFTP server.
  • Page 47: Reboot

    Password Set the password Confirm Confirm the password User Management Select the account and click Modify to modify the selected account. Click Delete to delete the selected account. A General user can only add another General user. 5.3.6.6 Reboot Some configuration modifications require a reboot to become effective. Clicking the Reboot button will cause the phone to reboot immediately.
  • Page 48: Firewall

    Add this filter range to the Web Filter Table Enable Web Filter Select to enable MMI Filter. Apply Make filter settings effective. Note: Once a range is added, it can be modified or deleted. Note: Be sure that the filter range includes the IP address of the configuration computer. 5.3.7.2 Firewall Firewall Configuration...
  • Page 49: Logout

    Dest Address Set destination address. It can be a single IP address or use * as a wild card. For example: 192.168.1.14 or *.*.*.14. Src Mask source address mask. For example: 255.255.255.255 points to Set the one host while 255.255.255.0 points to a C type network. Dest Mask destination address mask.
  • Page 50: Appendix

    Appendix Specification 6.1.1 Hardware Item Specification Power Adapter Input: 100-240V Output: 5V 1A Port 10/100Base- T RJ-45 1 PORT 10/100Base- T RJ-45 1 PORT Power Consumption Idle: 1.5W Active: 1.8W LCD Size 74x28mm Operation Temperature 0~40℃ Relative Humidity 10~65% Broadcom SDRAM Flash Dimension(L x W x H)
  • Page 51  DNS  Peer to Peer/ IP call  Automatic line selection  9 Standard ring tones  DTMF  SIP info  DTMF Relay (In-Band)  RFC2833  AUTO  SIP applications  Call Forward  Call Transfer(Blind/Attended)  Hold ...
  • Page 52: Network Features

    6.1.3 Network Features  WAN/LAN  Bridge  Bridge with port mirror  Supports PPPoE for xDSL  Supports VLAN  802.1Q  802.1P  Supports STUN  Wan Port Supports Main DNS and Secondary DNS  Supports DNS via DHCP or Static DNS ...
  • Page 53: Digit Character Map Table

    Digit-character map table Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 6 M N O m n o...

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