Troubleshooting Tips; Before You Call For Service - GE 5800 Owner's Manual And Installation Instructions

Before You Call For Service...

Troubleshooting Tips

Problem
Zoneline does
not start
Zoneline does not cool
or heat as it should
Burning odor at the start
of heating operation
The air is not always
cool or hot during
operation
Possible Causes
The unit is
unplugged.
The fuse is blown/circuit
breaker is tripped.
The unit is waiting for
the compressor overload
protector to reset.
Power failure.
The current interrupter
device is tripped.
Indoor airflow
is restricted.
Outdoor airflow is
restricted or recirculated.
The temp control may
not be set high enough.
The air filter is dirty.
The room may have
been hot or cold.
Outdoor air is
entering the room.
Dust is on the surface
of the heating element.
The heat pump is not
producing hot air.
The fan switch may be
set at continuous fan
What To Do
• Make sure the Zoneline plug is pushed completely
into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
• This is normal. The Zoneline will start again after
it resets.
• There is an automatic delay start feature that may not
allow the unit to start, after power is restored and the
unit is turned back on, for approximately 30 seconds.
• There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
• Press the RESET button located on the power cord plug
or the box near the plug.
• If the RESET button will not stay engaged, discontinue use
of the Zoneline and contact a qualified service technician.
• Make sure there are no curtains, blinds or furniture
blocking the front of the Zoneline.
• Make sure the rear grille is not restricted. This can cause
the unit to cycle off due to the compressor overload.
• Outdoor grille must have a minimum of 65% free area.
Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.
• Turn the control to a lower or higher setting.
NOTE: The temperature limiter may be limiting the temperature range.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
• When the Zoneline is first turned on you need to
allow time for the room to cool down or warm up.
• Set the vent control to the CLOSE position.
• This can cause a "burning" odor at the beginning of
the heating operation. This odor should quickly fade.
• This is normal. The heat pump will produce warm air
but not as hot as air produced when the higher-cost
electric heat is used.
• This causes the fan to blow room temperature air
even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control.
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