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Table of Contents
Troubleshooting
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Summary of Contents for Hitachi GD8000
- Page 1 GD8000 User Guide General Dynamics Itronix | 72-0137-003...
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Page 2: Table Of Contents
GD8000 User Guide Table of Contents Notices, Compliance and Safety ......5 LCD Heater ................ 19 Cursor Visibility ..............19 Copyright Notices ..........5 Lid Switch ............19 Disclaimer ............. 5 LED Status Indicators ........20 Trademark and Patent Notice ......5 Audio .............. - Page 3 GD8000 User Guide Table of Contents Maintenance and Storage ........48 Using Extended Display ............ 28 Wireless Communication ........29 Taking care of your AC adapter .......48 WLAN radio option ........... 29 Servicing Your Computer .........48 About WLAN ..............29 Storing Your Computer ........48 CRMA Express WWAN (option) ......
- Page 4 GD8000 User Guide Table of Contents Nothing happens when I try to use the stylus on my touch screen ................54 The touch screen doesn’t respond after a suspend ..54 Hard Disk ............54 The hard disk will not spin up so the computer can’t boot up The computer does not startup properly ......
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Page 5: Notices, Compliance And Safety
Itronix’s standard terms and conditions of sale. Hardware products may be reconditioned, or be manufactured from The GD8000 computer complies with Part 68 of the FCC Rules. parts and components that may be new, used, rebuilt, or On the bottom of this equipment is a label that contains,... -
Page 6: Compliance Statement For Canada
GD8000 User Guide Notices, Compliance and Safety company will provide advance notice in order for you to make The GD8000 computer may be connected to the telephone the necessary modifications in order to maintain uninterrupted network using the RJ-11 jack provided. -
Page 7: Safety
GD8000 User Guide Notices, Compliance and Safety Only the antenna with which an intentional radiator is detergents are not recommended cleaning solutions and may void your warranty. For system decontamination authorized may be used with the intentional radiator. recommendations please contact your service technician. -
Page 8: Battery Pack Safety And Precautions
GD8000 User Guide Notices, Compliance and Safety instructions are followed. Adjust only those controls that are covered by the instructions in this manual. If the product exhibits a distinct change in performance, „ „ indicating a need for service. Before performing any manufacturer authorized service or upgrade,... -
Page 9: Getting Started
GD8000 User Guide Getting Started Standard Features Operating System Information Display XGA Transmissive HiBright For information and help with Windows XP, select Start, Help „ „ and Support. Under Pick a Help Topic, select Windows Basics Hard Disk Drive Shock-mounted, ruggedized, removable with „... -
Page 10: Getting Familiar With Your Computer
GD8000 User Guide Getting Familiar With Your Computer Front View Feature Description Display Latch The display latch holds the display when closed Display 13.3-inch XGA, outdoor-viewable, color display with an optional integrated DynaVue ® touch screen Internal Microphone Integrated, weatherized microphone can be used with various software applications that... -
Page 11: Left Side View
GD8000 User Guide Getting Familiar With Your Computer Left Side View Icon Feature Description Back Handle Mount The back handle mount, located on both sides of the computer is used with an optional back handle DC-in Jack Connects to an AC power adapter Network Jack (RJ45/LAN) Connects to an Ethernet-based network. -
Page 12: Right Side View
GD8000 User Guide Getting Familiar With Your Computer Right Side View Icon Feature Description Three USB 2.0 Ports Connects to USB devices (e.g., USB digital camera) Serial Port Connects your computer to serial devices such a fax/modem or a serial mouse. -
Page 13: Bottom View
GD8000 User Guide Getting Familiar With Your Computer Bottom View Feature Description Dual External Antenna The DEAC gives you the ability to switch the internal WLAN and WWAN to an external Connector (DEAC) antenna to gain better performance when you are in a vehicle. -
Page 14: Keyboard Basics
GD8000 User Guide Getting Familiar With Your Computer Keyboard Basics The GD8000 features: Full size, glow-in-the-dark (GID) keys on a 85-key keyboard „ „ Twelve function keys „ „ Embedded numeric keypad „ „ Application Launch Key (programmable button) „ „... -
Page 15: Arrow Keys
GD8000 User Guide Getting Familiar With Your Computer Arrow Keys The arrow keys are defined by the software application. Arrow Keys UP ARROW: usually moves the cursor up one line. In some cases, you can use the up arrow to make selections from menus and scrollable list boxes. -
Page 16: Numeric Keypad
GD8000 User Guide Getting Familiar With Your Computer Numeric Keypad The embedded numeric keypad consists of sixteen keys Standard Key Key with Numlock On that make number intensive input more convenient. It is indicated by small characters located on the lower right corner of the key. -
Page 17: Windows Keys
GD8000 User Guide Getting Familiar With Your Computer Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Description Windows Logo Key Start button. Combinations with this key perform special functions. Below are a few examples: (Activates next Taskbar button) -
Page 18: Display
GD8000 User Guide Getting Familiar With Your Computer Display The GD8000 features a 13.3-inch, XGA, outdoor-viewable, color display with an optional integrated touch screen. You can start programs and input data on the touch screen using an approved pen (stylus) that comes with the computer. The Colorvue™... -
Page 19: Auto Dim Feature
At the top of the grid, select the appropriate plan. The GD8000 has a CCFL heater to improve display brightness Select the desired action settings for both battery or AC power. in a cold environment. The heater includes a film and heater strip that is bonded over the CCFL area of the display. -
Page 20: Led Status Indicators
GD8000 User Guide Getting Familiar With Your Computer LED Status Indicators The activity indicators, located above the keyboard, light up when a particular function of the computer is active. Each indicator is marked with an icon. Display Hinge LEDs -... -
Page 21: Audio
GD8000 User Guide Getting Familiar With Your Computer Icon Description Power Power is ON Flashing Suspend to RAM Wireless Modem One or more installed radios are ON LED off All installed radios are OFF Audio Your computer includes 24-bit high-fidelity stereo audio output and an integrated microphone. -
Page 22: Ejecting A Card
GD8000 User Guide Getting Familiar With Your Computer Ejecting a Card First, exit the application using the card. On the taskbar, left-click on the Safely Remove Hardware icon Press the slot eject button once to pop it out; then press it again to eject the PC Card. -
Page 23: Smart Card Or Express Card Slot (Option)
GD8000 User Guide Getting Familiar With Your Computer Smart Card or EXPRESS Card Slot (option) Your computer comes with a Smart Card Reader or ExpressCard slot (option) that supports ExpressCard/34 and ExpressCard/54. This slot is located on the left side of the computer. -
Page 24: Hard Disk Drive Heater
GD8000 User Guide Getting Familiar With Your Computer Hard Disk Drive Heater To Change Swappable Media Bay Device The hard disk drive heater warms the HDD before spinning Make sure the computer is not accessing the media bay drive. up in temperatures below 5°C, the minimum safe operating Open the media bay door cover. -
Page 25: Precautions For Handling Dvds And Cds
„ „ provides a greater level of security and convenience for your the disk GD8000 and your private data. Use the fingerprint scanner Use a clean, dry, cloth to remove dust, smudges, or fingerprints. instead of passwords for the following: „... -
Page 26: Ports And Connectors
GD8000 User Guide Getting Familiar With Your Computer Ports and Connectors Icon Connection Location RJ-11 Phone line/modem (internet and fax) Left Side RJ-45 Ethernet Left Side DC-in AC Adapter (power) Left Side 3 USB Universal Serial Bus USB Peripherals such as a mouse, printer or optical disk... -
Page 27: Making Connections
This notebook computer is designed to be used cold temperatures for long periods. To prevent possible damage to the battery, the GD8000 laptop does not allow with the provided dedicated AC Adapter or Vehicle Adapter. the battery to charge if the internal temperature of the battery gets too low (<... -
Page 28: Fax/Data Modem
GD8000 User Guide Making Connections Ethernet (LAN) External Monitor or Video Device You may use an external monitor simultaneously with your With the built-in Ethernet LAN, you can make LAN connections notebook’s display, instead of your notebook’s display, or as with 10/100/1000 Mbps connection speed. -
Page 29: Wireless Communication
GD8000 User Guide Wireless Communication CRMA Express WWAN (option) Your GD8000 supports up to four integrated radios for superior wireless communication (One radio per category listed below). If you ordered the CRMA Express module option, your Wireless Local Area Network (WLAN) „... -
Page 30: Evdo Rev. A
Bluetooth devices send out weak signals of 1 milliwatt. Class II Bluetooth devices have a range of about ten meters while Class I devices have a range up to 100 meters. The GD8000 Bluetooth option is a Class I device with the greater range. Even with the low power, the walls in your house won’t stop a Bluetooth... -
Page 31: Improving Radio Coverage
GD8000 User Guide Wireless Communication Improving Radio Coverage Radio connectivity between your computer and your wireless network may vary at different times of the day and in different types of weather. It may also be influence by terrain, buildings or even a crowded room. Follow these tips to improve radio coverage between your computer and your wireless network, depending on your location. - Page 32 GD8000 User Guide Operating with Battery Power The computer operates on AC or battery power. This section battery or with a battery that’s been stored without being used contains the information you need to know to operate the for a long time. If the computer will be stored for more than two computer on battery power and describes how your computer weeks, it is recommended you remove the battery.
- Page 33 GD8000 User Guide Operating with Battery Power When to Replace the Battery Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery if it no longer provides 70% of its original rated capacity. WARNING Only use approved batteries when replacing the battery.
- Page 34 GD8000 User Guide Operating with Battery Power BIOS Level Battery Calibration Windows Vista Battery Calibration Right click on the DynaPower icon in the Taskbar. You can also calibrate the battery from within the BIOS Setup Utility by following these steps:...
- Page 35 GD8000 User Guide Operating with Battery Power Low-Power States Allow unrestricted airflow while the computer is connected „ „ to external power. Make sure that the fan inlet and outlet are Your computer can enter three different low-power states to unobstructed.
- Page 36 GD8000 User Guide Operating with Battery Power Turn off the Wireless LAN when not using it. Turning on the prevent this, shutdown your computer or put it into hibernate „ „ Wireless LAN increases the computer’s power requirements. (suspend-to-disk) mode before removing your battery...
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Page 37: Customizing Your Bios
Utility to change your computer’s startup configuration. For example, you can change your system’s security routine. The GD8000 is configured with a set of default values. The default values may not be appropriate for your work environ- ment. For example, you can set a boot password to protect your system when booting. -
Page 38: The Main Menu
GD8000 User Guide Customizing Your BIOS The Main Menu You can change the system date and time on the main menu, and view processor and memory information. Field Setting Description AMIBIOS Version Displays the AMIBIOS version detected during boot up. This is a display only field. -
Page 39: The Advanced Menu
GD8000 User Guide Customizing Your BIOS The Advanced Menu Field Setting Description Trusted Computing sub-menu Configure settings related to Trusted Computing Security SuperIO Configuration sub-menu Configure SuperIO Chipset Fan Learning Function sub-menu Fan calibration (learning) will take about two (2) minutes to finish. -
Page 40: Super I/O Configuration
GD8000 User Guide Customizing Your BIOS Super I/O Configuration Field Setting Description Serial Port1 Address Disabled Allows the BIOS to select Serial Port1 Base Addresses. 3F8/IRQ4 3E8/IRQ4 2E8/IRQ3 Serial Port2 Address Disabled Allows the BIOS to select Serial Port2 Base Addresses. -
Page 41: Fan Learning Function
GD8000 User Guide Customizing Your BIOS Fan Learning Function Field Setting Description Start Fan Learning If FAN PWM shows DFLT the fan learning process has not been previously performed. To begin the learning process press ENTER. It will take about 120 Cancel seconds to finish. -
Page 42: Extended Configuration
GD8000 User Guide Customizing Your BIOS Field Setting Desription Stealth Mode Enable or disable stealth mode. If disabled, the computer functions normally and the ISABLEd options listed below are not accessible. Enabled Off: LEDs are disabled On: LEDs function normally The fan is disabled. - Page 43 GD8000 User Guide Customizing Your BIOS Field Setting Description LID Open Wakeup If enabled, opening the display lid will wake up the system. ISABLEd Enabled LCD ON By Power Button If enabled, the power button will turn on the LCD if it is off.
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Page 44: The Boot Menu
The boot device fields are dynamic and change depending on the devices installed on your GD8000 during that boot sequence. For example, if you have a DVD/CDRW Combo drive or a USB floppy drive installed, they appear as options in the boot device fields. -
Page 45: The Security Menu
GD8000 User Guide GD8000 User Guide GD8000 User Guide Customizing Your BIOS The Security Menu Field Setting Description Change Supervisor Enter New Password Install or Change the Supervisor password. This field must be set before a Password user level password can be set. You will be prompted to set and then verify a new password. -
Page 46: Optional Equipment And Accessories
To prevent possible damage to A large number of computer and high technology equipment the battery, the GD8000 laptop does not allow the battery to damage is directly related to AC power and telephone line charge if the internal temperature of the battery gets too low (<... -
Page 47: Communicating With Other Devices
FCC regulations require that users of vehicle-mounted antennas must use only antennas authorized for use with the GD8000 in order to meet FCC RF exposure limits. Please contact your organizations’s help desk for a list of approved vehicle-mounted antennas. -
Page 48: Maintenance And Storage
GD8000 User Guide Maintenance and Storage Taking care of your AC adapter The GD8000 is rugged and weather resistant and you can use it under a wide range of environmental conditions. Do not connect the adapter to any other device. -
Page 49: Taking Care Of Your Hard Drive
To prevent possible damage to the battery, information. the GD8000 does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too Cleaning Your Computer high (>... -
Page 50: Data Backup
GD8000 User Guide Maintenance and Storage Data Backup Data Recovery Regularly backup your data to ensure the greatest data There are several methods to restore your data. Start with the integrity, provide the fastest recovery options, and minimize least destructive and fastest recovery options, listed below in downtime. - Page 51 GD8000 User Guide Maintenance and Storage NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a recovery partition. If it is not available, you will either need to contact your company’s help desk about obtaining a recovery CD or return your unit for service.
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Page 52: Service And Support
GD8000 User Guide Service and Support We are committed to providing you world class support services that ensure the lowest total cost of ownership for your hardware investment. The icareServices program will help you maximize end user productivity and decrease overall system operating cost. -
Page 53: Troubleshooting
Troubleshooting Battery Troubleshooting This section is designed to help you determine and fix issues you might encounter while operating the GD8000 computer. Try the following things in order: The battery does not charge To prevent possible damage to the battery, the computer does „... -
Page 54: The Gas Gauge Isn't Full After Charging The Battery
GD8000 User Guide Troubleshooting The gas gauge isn’t full after charging the battery I can’t see the cursor while using the DOS editor This may indicate that the charging process terminated Press to change from insert mode to overwrite mode FN+INS prematurely. -
Page 55: Keyboard And Mouse Troubleshooting
GD8000 User Guide Troubleshooting Modem Troubleshooting erly, the Power LED on the AC adapter should be lit as well as the External Power LED on the GoBook MR-1. The modem doesn’t work If the AC adapter is connected but the unit will still not turn on, „... -
Page 56: Miscellaneous Troubleshooting
GD8000 User Guide Troubleshooting Miscellaneous Troubleshooting For Windows 7: Select Start and click on the arrow next to the Shut down The computer shuts off unexpectedly Restart menu. Then select to reboot the computer. The computer has entered suspend mode. Press any key to... -
Page 57: Holding Down The Power Button To Reset The Computer Doesn't Always Work
GD8000 User Guide Troubleshooting Restart the computer. „ „ Too many applications may be running at the same time. Close „ „ applications you don’t need. Make sure you have enough space on your hard disk (at least „ „...