Troubleshooting Items - Kenmore 153.338071 Owner's Manual

Commercial gas water heater 74/98 gallon (280/371 liter)
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These guidelines
should beused b y aqualified
service agent. Call Sears Service
at1 _800-4-MY_HOME
® (1_800-46%4663)
forassistance.
Improperly
sealed, hot o rcold supply connection,
relief valve, drain v alve, orthermostat
threads.
Leakage from other appliances
orwater lines.
Condensation
offlue products.
Thermal expansion
inclosed water system.
Improperly
seated valve.
Tighten threaded connections.
WATER
LEAKS
Inspect other appliances
near w ater heater.
Refer toCONDENSATION.
Install thermal expansion
tank (DO NOT p lug T &P valve).
LEAKING
T&P VALVE
Check relief valve f orproper operation
(DO NOT p lug T &P valve).
High sulfate ormineral content inwater supply.
Drain a nd flush heater thoroughly,
then refill.
SMELLY
ODORS
Bacteria inwater supply.
Chlorinate
oraerate water supply.
Gas control knob n ot p ositioned
correctly.
Refer toLIGHTING
INSTRUCTIONS.
Main g assupply off.
Turn onmain g as shutoff valve.
PILOT WILL NOT L IGHT Thermocouple
malfunction.
Replace
pilot assembly
and/or thermocouple.
Match not c lose t opilot.
Locate pilot, move m atch closer.
BURNER
WILL N OT Thermocouple
malfunction.
Replace
pilot assembly
and/or thermocouple.
STAY L IT
Defective
Gas C ontrol.
Replace
Gas C ontrol.
Dirty p ilot burner.
Clean pilot assembly.
PILOT OUTAGE Thermocouple
malfunction.
Replace
pilot assembly
and/or thermocouple.
Thermocouple
tipisnot i ncontact with pilot flame,
insert thermocouple
correctly.
Defective
Gas C ontrol.
Replace
Gas C ontrol.
Heater not l itorthermostat
not o n.
Refer toLIGHTING
INSTRUCTIONS.
Thermostat
set t oo low.
RefertoTEMPERATURE
REGULATION.
Heater undersized.
Reduce hot w ater use.
NOT E NOUGH
Low gaspressure_
Contact your g as supplier_
HOT W ATER
Incoming
water isunusually
cold.
Allow more t ime forheater tore-heat.
Leaking hot w ater pipes o rfixtures.
Have p lumber check and repair leaks.
High t emperature
limit s witch activated.
Contact Sears Service todetermine
cause.
WATER
TOO HOT Thermostat
set t oo high.
Refer toTEMPERATURE
REGULATION.
WATER
HEATER
SOUNDS Condensation
dripping onburner.
Refer toCONDENSATION.
SIZZLING
OR
Sediment
orcalcium inbottom o fheater tank.
Clean sediment
from tank. R efer toDRAINING
RUMBLING
instructions
inMaintenance
section ofmanual.
Improper
combustion.
No adiustment
available.
Contact aSears Service
SOOTING
todetermine
cause.
Lack o fsupply air.
Improperly
installed
vent piping.
Downdraft.
Poor combustion.
VENT GAS ODORS
Contact Sears Service todetermine
cause.
26

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153.338001

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