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OCCURRENCE
Before You Call
POSStBLE
CAUSE/SOLUTmON
Ent!re cooktop
does not
operate.
House fuse has biown or circuit breaker has tripped, Check/reset breaker or repiace fuse,
if the probiem is a circuit overioad, have this situation corrected by a qualified eHectdcian,
Wiring connection is not compiete, Cali 1-800-4-MY-HOME®
for service (see back cover),
Power outage, Check house Hghts to be sure, Cali your iocai eHectric company for service,
Surface e!ement does not
heat.
No power to the appliance, Check steps under "Entire Cooktop Does Not Operate" in this
Before You Call checklist,
Too Howheat setting, SJrn controi to a siightiy higher setting untii element comes on,
incorrect controi is on, Be sure to use correct controi for the element to be used,
Surface element too hot
or not hot enough.
incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial
markings are an indicator of relative heat settings and will vary slightly.
Voltage is incorrect. Be sure appliance is properly connected to the specified power source, if
you are not sure about this requirement call 1-800-4-MY-HOME® for service (see back
cover).
Lightweight or warped pans were used. Be sure to use proper cookware. Use only fiat
bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
Food not heating eventy.
Lightweight or warped pans were used. Be sure to use proper cookware. Use only fiat
bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
Scratches
or abrasions
on Ceramic glass
cooktop
surface.
Coarse particles such as salt or sand between cooktop and utensils can cause scratches,
Be sure cooktop surface and bottoms of utensils are clean before usage, Small scratches
do not affect cooking and will become less visible with time,
Cleaning materials not recommended for ceramic-glass
cooktop have been used, See
Genera! Care & Cteaning section in this Use and Care Guide,
Cookware with rough bottom has been used, Use smooth, fiat-bottomed
cookware,
MetaJ marks on Ceramic
gtass cooktop
surface.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic°glass cooktop cleaning cream to remove the marks. See
GeneraJ Care & Cleaning
section in this Use and Care Guide.
Brown streaks and
specks on Ceramic
glass cooktop
surface.
Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See Genera!
Care & C!eaning section in this Use and Care Guide.
Cleaning materials not recommended for ceramic-glass
cooktop have been used. Use
recommended cleaners and cleaning method.
See General Care & Cteaning section in
this Use and Care Guide.
Areas of discoloration
on
Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
Ceramic gJass cooktop
creme. To avoid this occurence use cookware with clean, dry bottoms.
surface.
14
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