1. Manuals
  2. Brands
  3. Axis Manuals
  4. Security Camera
  5. AXIS M-1004W
  6. User manual

Axis M-1004W User Manual

Network camera
Hide thumbs Also See for AXIS M-1004W:
Table of Contents

Advertisement

Quick Links

See also: User Manual , Installation Manual
USER MANUAL
AXIS M1004–W Network Camera

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AXIS M-1004W and is the answer not in the manual?

Questions and answers

Related Manuals for Axis AXIS M-1004W

Summary of Contents for Axis AXIS M-1004W

  • Page 1 USER MANUAL AXIS M1004–W Network Camera...
  • Page 2 Axis Communications AB. See . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 In accordance with local legislation, Por medio de la presente Axis Communications AB declara que el este penalties may be applicable for incorrect disposal of this waste.
  • Page 4 Learn More! Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 6: Hardware Overview

    11 Network LED indicator 12 Wireless LED indicator 13 Part number (P/N) & Serial number (S/N) The Axis product is equipped with a lens with manual focus. It is delivered with the lens prefocused and manual focusing is usually not required. Note Only change the focus if required, for example if the image is blurry.

  • Page 7: Hardware Overview

    See for regulatory requirements. Control button - The control button is used for: Connecting to an AXIS Video Hosting System service. See page 40. To connect, press and hold the button for • about 1 second until the Status LED flashes green.

  • Page 8: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 9: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 10: The Live View Page

    Accessing the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 50) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.

  • Page 11: Axis Media Control Viewer Toolbar

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS M1004–W Network Camera Accessing the Product The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

  • Page 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS M1004–W Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 15 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 17: Video

    AXIS M1004–W Network Camera Setting Up the Product Video It is possible to configure the following video features in your Axis product: • Video stream. See page 17. • Stream profiles. See page 18. • Camera settings. See page 19.

  • Page 18: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 19: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 20: Overlay

    4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.

  • Page 21: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 22: Live View Config

    AXIS M1004–W Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 18.
  • Page 23 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 24 AXIS M1004–W Network Camera Live View Config For more information about I/O ports, see I/O Ports, on page 48.

  • Page 25: Ptz (Pan Tilt Zoom)

    AXIS M1004–W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 19.

  • Page 26: Advanced

    AXIS M1004–W Network Camera PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option.

  • Page 27: Camera Tampering

    Motion Detection Parameters, on page 28. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 32.
  • Page 28 AXIS M1004–W Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection.
  • Page 29 AXIS M1004–W Network Camera Detectors Even very small objects trigger An object that appears in Only very bright objects on Low level (0%) motion detection. the window triggers motion a dark background trigger detection only for a very short motion detection.

  • Page 30: Applications

    Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note •...

  • Page 31: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 32: Setting Up An Action Rule

    AXIS M1004–W Network Camera Events Preset Position — go to a preset position. Guard Tour — start a guard tour, see Guard Tour, on page 25. • Record Video — record video to a selected storage. • Send Images — send images to a recipient.

  • Page 33: Schedules

    AXIS M1004–W Network Camera Events Recipient Use with action Email Send Images Send Notification Send Images HTTP Send Images Send Notification Network Share Send Images Send Notification Note A network share can also be used as a storage device for recorded video. Go to System Options > Storage to configure a network share before setting up a continuous recording or an action rule to record video.
  • Page 34 AXIS M1004–W Network Camera Events To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

  • Page 35: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 47 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 36: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 37 Axis product: Server/Client certificates - to authenticate the Axis product CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 38: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 39 In Wired mode the product will require a network cable to connect to the network. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

  • Page 40: Advanced Tcp/Ip Settings

    To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 41 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 42 This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
  • Page 43 Select Enable WLAN pairing button to allow the wireless Axis product to connect to an access point by pushing a button on both of the devices within a 120 second time window. During this time the devices will automatically discover each other and agree on a configuration.
  • Page 44 Certification Authority. The network authenticates the client using an identity and a password. To gain access to the protected network, the Axis product presents its identity and password to the network access point. If these credentials are approved, the access point allows access on a preconfigured port.
  • Page 45 You may need to contact your network administrator for information on certificates, user IDs and passwords CA certificate - Created by the Certification Authority for the purpose of validating itself and is used by the Axis product for checking the server’s identity.
  • Page 46 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 47: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 36. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 50. UPnP The Axis product includes support for UPnP .

  • Page 48: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 49: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 50: Plain Config

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. Help is available from the standard help pages. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.

  • Page 51: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 52: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Note The emergency recovery procedure only works on the wired interface.
  • Page 53 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number.
  • Page 54 Also, make sure that AXIS Media Control is installed on your computer. only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go ActiveX component to Setup > Live View Config and select Java applet under Default viewer.

  • Page 55: Problem Retrieving Additional Video Streams

    Stream 1: 1440 x 900, upscaled, can use lower resolutions Time Stream 2: 1280 x 720, can use lower resolutions Stream 3: 720 x 576, used for Axis Camera Application Platform, can use lower resolutions ‘Camera not available’ displayed in AXIS Camera These streams are used on a first-come-first-served basis.

  • Page 56: Technical Specifications

    *This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org) Supported IPv4/v6, HTTP, HTTPS*, QoS Layer 3 DiffServ, FTP, CIFS/SMB (not supported in AXIS protocols M1011-W), SMTP, Bonjour, UPnP™, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP,...
  • Page 57 Interface VAPIX® from Axis Communications, specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection Support for AXIS Camera Application Platform from Axis Communications, specifications available at www.axis.com AXIS Media Control SDK (Available at www.axis.com), event...

  • Page 58: Connectors

    Power supply, stand and clamp, Installation Guide, Installation and Management accessories Software CD, Windows decoder 1-user license Video AXIS Camera Companion (included) management AXIS Camera Station and video management software from Axis’ Application software Development Partners (not included) For more information, see www.axis.com/products/video/software Optional PoE Active Splitter...

  • Page 59: Performance Considerations

    AXIS M1004–W Network Camera Technical Specifications Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
  • Page 60 User Manual Ver. M1.15 AXIS M1004–W Network Camera Date: March 2013 © Axis Communications AB, 2013 Part No. 49542...

Table of Contents