CyberPower PP800 User Manual

Professional Tower UPS
PP800/PP1100/PP1500T
User Manual

SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit.
Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
This equipment can be operated by any individuals with no previous training.
The socket-outlet shall be installed near the equipment and easily accessible.
During the installation of this equipment it should be assured that the sum of the leakage currents of the UPS and the connected loads does not
exceed 3.5mA.
Attention, hazardous through electric shock. Also with disconnection of this unit from the mains, hazardous voltage still may be accessible
through supply from battery. The battery supply should be therefore disconnected in the plus and minus pole at the quick connectors of the
battery when maintenance or service work inside the UPS is necessary.
Do not dispose of batteries in a fire, the battery may explode.
Do not open or mutilate the battery or batteries, released electrolyte is harmful to the skin and eyes.

INSTALLING YOUR UPS SYSTEM

UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
UPS Unit 1; PowerPanel Plus Software Disk 1; Serial Interface Cable (DB-9) 1; USB Device Cable 1;Telephone Cable 1; User
Manual 1; PowerPanel Plus Software User Manual 1.
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT
1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the UPS unit's rated capacity (800VA/550W for
PP800, 1100VA/700W for PP1100, 1500VA/1000W for PP1500T). If rated unit capacities are exceeded, an overload condition may occur
and cause the UPS unit to shut down or the circuit breaker to trip.
2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert Watts (W) or Amps (A) into VA by doing
the calculations below. Note: The below equation only calculates the maximum amount of VA that the equipment can use, not what is
typically used by the equipment at any one time. Users should expect usage requirements to be approximately 60% of below value.
TO ESTIMATE POWER REQUIREMENTS
1. Watts (W) x 2.0 = VA or Amps (A) x 120 =
2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual requirements. There are many factors that can
affect the amount of power that your computer system will require. The total load that you will be placing on the battery-powered outlets
should not exceed 80% of the unit's capacity.
HARDWARE INSTALLATION GUIDE
1. Connect the equipment to your UPS outlets. Items such as copiers, laser printers, vacuums, space
heaters, paper shredders, or other large electrical devices should not be connected to the UPS.
Please assure that the total loads of your equipments must be less than the maximum total power
load of your UPS.
2. Connect your UPS power cord into a two-pole, three-wire grounding receptacle only. Please avoid
using extension cords and adapter plugs. (To maintain optimal battery charge, leave the UPS
plugged in at all times.)
3. Press the UPS power button to turn it on. The "Power On" indicator will be illuminated in "Green".
4. Install your optional software and accessories. To use the software, simply connect the enclosed
serial interface cable to the serial port on the UPS and an open serial port on the computer.

BASIC OPERATION

FRONT PANEL DESCRIPTION
Power Switch
Press the ON/OFF button to turn the UPS on or off.
Power On Indicator
Using Battery Indicator
This illuminates during utility failure, indicating that the battery is supplying power to the battery-power supplied outlets.
Boost Indicator
This LED indicates that the UPS is operating in automatic voltage regulation mode. When this indicator is flashing/
illuminated continuously, it indicates that the UPS is compensating MAX.14%/ 30% for a low utility voltage.
Buck Indicator
This LED indicates that the UPS is operating in automatic voltage regulation mode. When this indicator is illuminated
continuously, it indicates that the UPS is compensating MAX.12% for a high utility voltage.
REAR PANEL DESCRIPTION
Battery Backup and Surge Protection Outlets
The UPS provides 4 battery powered and surge protected outlets for connected equipment to insure temporary
uninterrupted operation during a power failure and against surges and spikes.
Surge Protection Outlets
The UPS provides 3 surge protected only outlets for connected equipments against surges and spikes.
K01-P1K50I0
VA
This LED is illuminated when the utility condition is normal and the UPS outlets are
providing "clean power", free of surges and spikes.
Serial/USB Port to PC
This port allows connection and communication from the DB-9 serial or USB port on the computer to the UPS unit. The
UPS communicates its status to the PowerPanel Plus™ software. This interface is also compatible with the UPS service
provided by Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows Server 2003 and Mac
OS 10X.
NOTE: Only one of these two ports can be used as communication and control of the UPS unit at one time.
Ethernet (RJ-45) Network Protection Ports
These ports are the protection for your computer network device.

BATTERY REPLACEMENT AND STORAGE

Contact your dealer or call the number in this manual for information on battery replacement.
Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery. Service the battery under the supervision of
personnel knowledgeable of batteries and their precautions. Keep unauthorized personnel away from batteries.
CAUTION! Use only the specified type of battery. See your dealer for replacement batteries.
CAUTION! The battery may present the risk of electrical shock. Do not dispose of batteries in a fire, as it may explode. Follow all local
ordinances regarding proper disposal of batteries.
CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the skin and eyes and may be toxic.
CAUTION! A battery can present a high risk of short circuit current and electric shock. Take the following precautions before replacing the
battery:
1. Remove all watches, rings or other metal objects.
2. Only use tools with insulated handles.
3. DO NOT lay tools or other metal parts on top of battery or any battery terminals.
4. Wear rubber gloves and boots.
5. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground. CONTACT WITH A GROUNDED
BATTERY CAN RESULT IN ELECTRICAL SHOCK! The likelihood of such shock will be reduced if such grounds are removed during
installation and maintenance (applicable to a UPS and a remote battery supply not having a grounded circuit).
STORAGE:
First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables connected to the UPS to avoid battery drain. To
store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to insure
battery life. If the battery remains uncharged for an extended period of time, it may suffer permanent loss of capacity.

TROUBLE SHOOTING

Problem Possible Cause
Batteries are not fully charged.
The UPS does not perform
expected runtime.
Battery is slightly worn out.
The on/off switch is designed to
prevent damage by rapidly
turning it off and on.
The unit is not connected to an
The UPS will not turn on.
AC outlet.
The battery is worn out.
Mechanical problem.
Circuit breaker is tripped due to
overload
Outlets do not provide
power to equipment Batteries are discharged
Unit has been damaged by a
surge or spike.
The serial cable is not
connected.
The serial cable is connected to
PowerPanel Plus™ is
the wrong port.
inactive (all icons are gray).
The unit is not providing battery
power.
The serial cable is not the cable
that was provided with the unit.

TECHNICAL SPECIFICATIONS

Model
Capacity (VA)
Capacity (Watts)
Input
Input Voltage Range
Frequency Range
Output
On Battery Output Voltage
On Battery Output Frequency
Overload Protection
Surge Protection and Filtering
Lightning / Surge Protection
Network Protection
Physical
Total # of UPS Receptacles
Maximum Dimensions
Weight (Kg)
Battery
Sealed Maintenance Free Lead Acid Battery 12V / 8AHx2
Hot Swappable Battery
Typical Recharge Time
Warning Diagnostics
Indicators
Audible Alarms
Environmental
Operating Temperature
Operating Relative Humidity
Communication
TM
PowerPanel Plus Software
Management
Auto-Charger/ Auto-Restart/ USB
SNMP/HTTP Network
Solution
Recharge the battery by leaving the UPS plugged in.
Contact CyberPower Systems at tech@cyberpowersystems.com.
Turn the UPS off.
Wait 10 seconds and then turn the UPS on.
The unit must be connected to a 110/120v 60Hz outlet.
Contact CyberPower Systems at tech@cyberpowersystems.com.
Contact CyberPower Systems at tech@cyberpowersystems.com.
Turn the UPS off and unplug at least one piece of equipment. Wait 10
seconds, reset the circuit breaker and then turn the UPS on.
Allow the unit to recharge for at least 4 hours.
Contact CyberPower Systems at tech@cyberpowersystems.com.
Connect the serial cable to the UPS unit and an open serial port on the back
of the computer. You must use the cable that came with the unit.
Check the back of the computer for an additional serial port. Move the
cable to this port.
Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.
You must use the cable that was included with the unit for the software and
the unit to be able to communicate.
PP800 PP1100
800VA 1100VA
550W 700W
85Vac-150Vac
50/60 Hz +/- 3Hz
Pure Sine Wave at 120Vac +/- 7%
47-53Hz for 50Hz nominal, 57-63Hz for 60Hz nominal
On Utility: Circuit Breaker, On Battery: Internal Current Limiting
Yes
RJ45 (One In/One Out)
(7) NEMA 5-15R
30.9cm*14.1cm*18.4cm
12.8 14.6
12V / 10AHx2
Yes
8 Hours
Power On, Using Battery, Boost, Buck
On Battery, Low Battery, Overload
+32°F to 95°F ( 0°C to 35°C )
0 to 95% NON-CONDENSING
Windows 98/ME/2000/NT/XP, Server 2003, Mac OSX, Linux
Yes
Optional
PP1500T
1500VA
1000W
15.5
12V / 10AHx2