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36 Solutions to Common Problems
iceDispenser
Concern
Dispenserwill not
dispense ice.
Ice dispenser is jammed.
Light/s Not On
Concern
Light is not on=
Potential Cause
,, Watersupplyis notconnected.
,, Ice storage bin is empty.
,, Household water line valve is not open.
,, Fresh Fooddoor is not closed.
,, Ice dispensing paddle has been held in for
more than four to five minutes.
e Ice has melted andfrozen around auger due
to infrequent use, temperature fluctuations,
and/or power outages.
,, Ice cubes arefrozen together.
,, Ice cubes aresmaller than normal.
CommonSolution
• Connect water supply (see ConnectingThe Water
Supply section).
,, Ensureice maker is turned on. When the first supply
of ice is dropped into the bin, the dispenser should
operate.
, Openhousehold water line valve. Allow sufficient time
for the iceto be made.When ice is made,the dispenser
should operate.
® EnsureFreshFooddoor is closed. (SeeProblem
Section, Opening/Closing of Doors/Drawers)
,, Motor is overloaded. Motor overload protector will
reset in approximately three minutes. Ice can then be
dispensed.
® Removeice bin, thaw, and emptythe contents. Clean
bin, wipe dry, and replacein proper position. When new
ice is made,dispenser should operate.
• Usethe dispenser often so that cubes do not freeze
together.
,, The ice & water filter cartridge could be clogged.
Replacethe filter cartridge. Dispensing system operates
best at 30-100 psiwater pressure.Well water pressures
should fall within this range.
PotentialCause
CommonSolution
,, Light bulb is burned out or LED light is
damaged.
,, Noelectric current is reaching refrigerator.
,, Control system has disabled lights because
one or both doors were left open too long.
Odorsin Refrigerator
• SeeReplacing Light Bulbs or LED lights in Careand
Cleaningsection.
,, SeeProblem section, Running Your Refrigerator.
• Closeand reopen door(s) to enable lights.
Concern
Potential Cause
Common Solution
Interior isdirty.
= Interior needsto be cleaned.
• SeeCare& CleaningTips.
Odors.
• Foodwith strong odors is stored in
,, Coverfood tightly. Turn on air filtration system. Air filter
refrigerator,
may need to be changed more frequently if foods with
strong odors are routinely stored in refrigerator.
Opening/Closing Of Doors/Drawers
Concern
Potential Cause
CommonSolution
Door(s) 'will not close.
,, Refrigerator is not level. It rocks on the floor
• Ensurefloor is leveland solid, and can adequately
when moved slightly,
support the refrigerator. Contact a carpenter to correct a
sagging or sloping floor,
Drawers are difficult to
,, Food istouching shelf on top of drawer.
= Keep lessfood in drawer.
move.
e Drawer is overloaded
,, Remove or redistribute food.
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