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3
Solutions to Common Problems
Concern
Freezer/Refrigerator
temperature is too warm.
Freezer temperatureis
too warm. Refrigerator
temperatureis satisfactory.
Temperatures A re 7o0 Warm
PotentialCause
, Doors are opened too frequently or too long.
• Door is slightly open.
• Freezercontrol is set too warm.
Rdrigeratortemperature
istoo warm. Freezer
temperatureis satisfactory.
Temperature in the
Cool Zone Drawer
TM
or Perfect Temp
TM
Drawer is too warm
(select models).
WaterBispenser
, Refrigerator control is set too warm.
, Temperaturecontrol is set too warm.
CommonSolution
• Warm air enters the refrigerator whenever the door is
opened. Openthe door less often.
,, SeeProblem section, Opening/Closingof Doors/Drawers.
• Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
• Setrefrigerator c ontrolto a coldersetting, A llow24
hoursfor temperature t o stabilize.
,, Adjust temperature control to a colder setting.
Concern
CommonSolution
Dispenserwill not
dispense water.
Waterhasanoddtaste
and/orodor.
PotentialCause
• Water supply is not connected.
, Household water line valve is not open.
• Ice & water filter cartridge is clogged.
• Water has been in the tank for a period of
time.
• Unit not properly connected to cold water line.
, Tubingused in the householdwater supply and
installation may affect watertaste and odor.
• Water has a high mineral content.
• Connect water supply (see ConnectingThe Water
Supply section).
, Openhousehold water line valve. See Problem section
Ice Maker Is Not Making Ice.
,, Replace filter cartridgebeingsureto removeprotective caps.
• Draw and discard 10-12 glasses of water to freshen the
supply and completely rinse out the tank.
• Connect unit to cold water line that supplies water to the
kitchenfaucet.
• For best results, use copper tubing for water
connections.
, Contact water treatment plant for help in checking water
supply source.
Water pressure is
, Cut-off and cut-on pressures aretoo low (well
• Havesomeone turn up the cut-off and cut-on pressure
extremely low.
systems only),
on the water pump system (well systems only).
, Reverseosmosis system is in regenerative
• it is normal for a reverseosmosis system to be below
phase.
20 psi during the regenerativephase.
Water/Moisture/Frost InsideRefrigerator
Concern
PotentialCause
CommonSolution
Moisture collects on
• Weather is hot and humid.
• The rateof frost buildup and internalsweating increases.
inside of refrigerator
• Door is slightly open.
• SeeProblem section, Opening/Closingof Doors/Drawers.
walls.
,, Dogr is opened too often or too Iong.
• Opendoor lessoftento allowinternal t emperature to stabilize.
• Opencontainers.
• Keepcontainers covered.
Water collects on bottom
- Vegetables contain and give off moisture.
• Moisture on the bottom side of the cover is not unusual.
side of drawer cover.
• Move humidity control (select models) to lower setting.
Moisture collects in
, Washed vegetablesandfruit drain while in the
, Dry items before putting them in the drawer.Water
bottom of drawer,
drawer,
collecting in bottom of drawer is normal.
,, Fruits and vegetables are kept past their
• Routinely clean out old fruits and vegetablesespecially
prime,
if they beginto break down.
• Weather is humid.
Moisture collects on
outside of refrigerator or
betweendoors.
• Doorisslightlyopen,causing coldair from
insiderefrigerator t o meetwarmair from
outside,
• This is normal in humid weather. When humidity is
lower,the moisture should disappear.
, SeeProblem section, Opening/Closingof Doors/
Drawers.
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