When You Need Service
Please read the following before
calling your service center.
1. The mixer may warm up during use.
Under heavy loads with extended mixing
time periods, you may not be able to
comfortably touch the top of the unit.
This is normal.
2. The mixer may emit a pungent odor,
especially when new. This is common
with electric motors.
3. If flat beater strikes bowl, stop the mixer.
See "Beater to Bowl Clearance."
If your mixer should malfunction or
fail to operate, please check the
1. Is your mixer plugged in?
Heavy Duty Mixer Warranty
ONE YEAR FULL
date of purchase.
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
©2009. All rights reserved
Replacement parts and
repair labor costs to
correct defects in materials
or workmanship. Service
must be provided by an
Specifications subject to change without notice.
KitchenAid Europa, Inc.
Nijverheidslaan 3 Box 5
of stand mixer is a registered trademark
of KitchenAid, U.S.A.
2. Is the fuse in the circuit to the mixer in
working order? If you have a circuit
breaker box, be sure the circuit is closed.
3. Are the bowl and pouring shield properly
in place (5KPM5 models)?
4. If the problem is not due to one of the
above items, see "How to Obtain
HOW TO OBTAIN SERVICE:
All service should be handled locally by an
authorized KitchenAid Service Center.
Contact the dealer from whom the unit was
purchased to obtain the name of the nearest
authorized KitchenAid service facility.
NOT PAY FOR:
A. Repairs when mixer is
used for operations
other than normal food
B. Damage resulting from
misuse, abuse, or
not in accordance with
local electrical codes.
Printed in U.S.A.