Printing Problems - Oki OJ2010 User Manual

Printing Problems

Printing Problems
Problem
Printer has missing or damaged
parts
Power is turned on at a power
strip but the printer power light
is not on
The printer power light (next to
power switch) does not come on
when printer is powered on
Printer seems to be printing, but
no characters appear on the
paper
Old document prints with
different fonts
Printer power is on, but nothing
prints (no action from the
printer)
OJ2010 ( 96-02-07 )
- Contact your service dealer or call 1-800-OKIDATA.
- Press the printer power switch.
- Make sure the printer power cord is plugged into the
printer and the electrical outlet.
- Make sure the electrical outlet is working.
- Make sure the printer power cord is plugged into the
printer and the electrical outlet.
- Make sure the electrical outlet is working.
Make sure:
- The print cartridges are installed in the printer and are
locked into place.
- The tape was removed from the print cartridges
before
they were installed.
When you print a document that has been formatted for
a different printer, Windows may substitute different
fonts. Line breaks and page breaks may change also.
Check your document and make any necessary
changes, then save your changes for the next time you
print.
- Make sure the paper load door is closed.
- Make sure the interface cable is firmly inserted in the
printers interface connector.
- Check the printer status in the control software Spool
Manager. In the spool manager dialog box, click
Queue,
then make sure no check mark appears next to the
Hold
option.
- Try to print the test page (click Control tab in OKIJET
2010 printer control dialog box). If it prints, the printer
is
functioning properly. If you are printing from a
non-Windows based application, check your DOS
printer port settings, driver, and your application
settings: see page 25 (
Action
).