Oki OKIJET 2500 User Manual
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Oki OKIJET 2500 User Manual

Oki OKIJET 2500 User Manual

Oki inkjet printer user's guide 2500
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Summary of Contents for Oki OKIJET 2500

  • Page 1 User’s Guide...

  • Page 2: Year 2000 Compliance

    532 Fellowship Road Mount Laurel, NJ 08054-3405 OKIDATA is a registered trademark/marque déposée/marca registrada, and OKI and OKIJET are registered trademarks of OKI Electric Industry Company, Ltd. DeskJet, Hewlett-Packard, HP and PCL are registered trademarks of Hewlett-Packard Company. E trademark of the US EPA. IBM is a registered trademark of International Business Machines Corporation.

  • Page 3: Table Of Contents

    Workgroups 3.11 Applications ... 15 Printing from Windows 95 Applications ... 15 Checking Printer Settings ... 16 To Open the OKIJET 2500 Printer Setup Dialog Box From Windows 3.1x Control Panel ... 16 In Windows 95 ... 16 Canceling or Pausing a Print Job ... 17 Windows 3.1x...
  • Page 4 Ways to Purchase ... 54 Accessories & Service Manual ... 54 Replacement Parts ... 54 Appendix A: Transporting the Printer ... 55 Transporting the Printer under Special Conditions ... 55 FCC, IC, CE Statements ... 58 Limited Warranty ... 59 Overnight Exchange ... 61 Glossary ...

  • Page 5: Important Safety Instructions

    • Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners. • Place your printer on a firm, solid surface. If you put it on something unsteady, it might fall and be damaged; if you place it on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing it to overheat.

  • Page 6: Important Safety Information

    Section 7 explains how to get your printer serviced by qualified OKIDATA technicians. • If anything happens that indicates that your printer is not working properly or has been damaged, unplug it immedi- ately and follow the procedures in Section 7 for having your printer serviced.

  • Page 7: Section 1: Setup

    OKIJET 2500 Features Superb Color Printing • High quality 1200 x 600 dpi printing on glossy paper; 600 x 600 dpi on plain paper • Automatic Color Control Smarter Color System • Individually replaceable ink cartridges • True sensing of ink levels with both “Low Ink” and “Cartridge Empty”...

  • Page 8: Select A Location

    4 Ink Cartridges (1 black, 1 cyan, 1 magenta, 1 yellow) Printhead Storage Box Diskette(s) Anything missing or damaged? Contact your dealer. A parallel printer cable is not supplied. To ensure the best computer to printer communications, use an IEEE-1284-compliant, parallel, bi-directional interface cable, such as Okidata 70000803.

  • Page 9: Getting To Know Your Printer

    Getting to Know Your Printer Paper Support Output Shelf Envelope Feed Guide (behind output shelf, in paper tray) Printhead Storage Box Front View Paper Guide Lever Power Cord Socket Paper Guide Lever (behind output shelf, on paper tray) Paper Tray...

  • Page 10: Connect To The Computer

    You’ll need an IEEE-1284-compliant, parallel, bi-directional interface cable. 1. Turn off the computer. 2. Turn off the printer (press and hold the Power/Reset button for approximately 2 to 5 seconds). 3. Plug the parallel interface cable into the printer and secure it with the wire clips.

  • Page 11: Install The Printhead And Ink Cartridges

    Avoid contact of the uncovered ink nozzles with hands and clothing. The ink is not easy to remove. 1. Turn on the printer: the Error LED lights, the Low Ink indicators flash, and the printhead carriage moves to the center (loading position).
  • Page 12 Setup 2. Open the top cover. 3. Make sure the green cartridge lock lever is forward. 4. Unpack the printhead. Be careful not to touch the printhead nozzles when removing the printhead from the plastic bag. Ink will get on your hands and the printhead can become contaminated.
  • Page 13 9. Align the rectangular hole in the printhead ( ) with the green post ( ) on the printer carriage, then gently lower the printhead into position. Setup...

  • Page 14: Install The Printhead Storage Box

    It is also used to store the printhead when the printer is being transported. Attach the box ( ) included with your printer to the back of...

  • Page 15: Usable Print Media

    Setup Be sure to select the proper media in the Main tab and media size in the Page tab of the OKI OKIJET 2500 printer setup dialog box (see page 15). See Section 6 for additional specifi- cations on print media.

  • Page 16: Recommended Print Media

    Setup Recommended Print Media Note: To change the print quality settting, open the OKI OKIJET 2500 printer setup dialog box and select the desired print quality in the Main tab. Media Recommended Plain Paper Hammermill Jet Print Xerox 4024DP or Color Xpressions High Quality...
  • Page 17 3.Fan a stack of paper and load it into the paper tray (max. 125 sheets 20-lb paper), with the side to be printed facing the back. To load envelopes, banners and other print media, see page 18, ff. 4. Slide the paper guide lever to touch the right edge of the paper stack.

  • Page 18: Print The Demo Page

    1. Make sure that at least 4 sheets of paper are loaded and that the printer is turned on (Power LED lit: if not, press Power/Reset button). 2. Press and hold the Resume/FF button for approximately 2 to 5 seconds, until the green LED flashes.

  • Page 19: Section 2: Printing

    For Windows 3.1 or Windows for Workgroups 3.11: 1. Start Windows on your computer (make sure all other programs are closed before proceeding). 2. Insert the OKI OKIJET 2500 CD in your CD ROM drive. 3. From the Program Manager, choose File, then select Run.

  • Page 20: Installation On Windows 95

    Installation on Windows™ 95: 1. Start Windows 95 on your computer (make sure all other programs are closed before proceeding). 2. Insert the OKI OKIJET 2500 CD in your CD ROM drive. 3. Click Start on the task bar. 4. Select Settings Printers.

  • Page 21: The Control Software

    1. Double click the Windows Control Panel icon to open it: 2. Double click the Printers icon. Electronic 3. Select OKIJET 2500 as your default printer. 4. Print as you normally would from your Windows 3.1x application. Printing from Windows 95 Applications 1.

  • Page 22: Checking Printer Settings

    Scan through the setting options on the Main, Page and Advanced tabs: for more information, then click the Help button or press the F1 key. To Open the OKI OKIJET 2500 Printer Setup Dialog Box From Windows 3.1x Control Panel 1. Double click the Printers icon.

  • Page 23: Canceling Or Pausing A Print Job

    See your software documentation for information on selecting printer drivers. 2. Make any necessary changes in printer settings (see “To Open the OKI OKIJET 2500 Printer Setup Dialog Box” on page 15). To print from DOS applications which do not have a printer driver selection or to print files directly from DOS, you need to use the OKIJET 2500 DOS Control Panel.

  • Page 24: The Okijet 2500 Dos Control Panel

    Printing The OKIJET 2500 DOS Control Panel Installing the DOS Control Panel To install the DOS Control Panel on your computer: 1. Insert the DOS Control Panel diskette supplied with the printer in your 3-1/2" floppy disk drive. 2. At the MS-DOS prompt, type a:install (or b:\install, if b is your 3-1/2"...
  • Page 25 5. Make sure you have envelopes selected as the print media in your software and in the printer driver (open the OKI OKIJET 2500 printer setup dialog box — see page 15 — and click the appropriate envelope size [#10, DL or C6] in the Media size listbox of the Page tab).

  • Page 26: Banners

    Before printing, make sure you have the appropriate print media and media size selected (see page 9): to select the media, go to the Main tab of the OKI OKIJET 2500 printer setup dialog box; to select the media size, go to the Page tab of the OKI OKIJET 2500 printer setup dialog box (see page 15).

  • Page 27: Section 3: Maintenance

    The printhead can become contami- nated, and ink, which is not easily removed, will get on your hands and/or clothing. 1. Make sure the printer is turned on. 2. Press and release the Cartridge Change/Clean button. 3. Open the top cover.
  • Page 28 Maintenance 5. Install the new/swapped printhead: align the rectangular hole in the printhead with the green post ( ) on the printer carriage, then gently lower the printhead into position. When installing a new color cartridge, insert the four color ink cartridges into the printhead before installing the printhead in the printer.

  • Page 29: Replacing The Ink Cartridges

    9. Press and release the Cartridge Change/Clean button. The printer will prepare the cartridge for printing. If the carriage does not return home after the Cartridge Change/Clean button is pressed, try removing and reinstalling the printhead. Replacing the Ink Cartridges Keep the ink cartridges out of the reach of children.
  • Page 30 Maintenance 2. Open the top cover. 3. Pull the green lock lever forward and remove the printhead. The Low Ink lights will all flash, indicating that the printhead is removed. Do not remove the ink cartridge until you have a replacement cartridge to install! 4.
  • Page 31 6. Carefully peel the plastic foil seal off the cartridge in the direction of the arrows printed on the seal. Do not force the ink cartridge into the printhead! 7. Insert the ink cartridge into the printhead and snap it firmly down into position.

  • Page 32: Cleaning The Printhead Nozzles

    The printer prepares the printhead for printing. Cleaning the Printhead Nozzles To clean the printhead nozzles 1. Make sure the printer is turned on and paper is loaded. 2. Press and hold the Cartridge Change/Clean button two seconds. 3. Print the Test page (turn the printer off, then press the Resume/FF button while turning it back on).

  • Page 33: In Windows 95

    In Windows 95: 1. Click Start, Settings, Printers. 2. Click the OKIJET 2500 icon with the right mouse button. 3. Click the Printer tab. 4. Click Align, then Yes. The test page prints. 5. Click the number which corresponds to the straightest set of vertical lines on the test page.
  • Page 34 2. Place the color printhead in the printhead storage box. If you have a high-capacity black printhead stored in the box, remove it and install it in the printer (because it is sealed, the optional high-capacity black printhead can be left in the printer during transportation).

  • Page 35: Cleaning The Printer

    Cleaning the Printer To avoid damage to the printer: • Do not pour or spray any liquid directly on the printer. • Use only water to moisten the cleaning cloth: do not use detergent, alcohol, etc. 1. Press and hold the Power/Reset button for 2 to 5 seconds to stop the printer’s operation.
  • Page 36 Maintenance...

  • Page 37: Section 4: Control Panel

    Low Ink Indicators Action Press and release. Press and hold for 2 to 5 seconds. With the printer on, press and release. The data remaining in the buffer is cleared. Settings permanently stored in the printer memory are retained. If the Power/Reset button is pressed during the print cycle, the printer will complete the current line before it stops printing.

  • Page 38: Resume/Ff Button

    Print Test page. 1. Turn off the printer. 2. Press and hold the Resume/FF button while turning the printer back on. The test page prints and the printer returns to the on-line state. Cartridge Change/Clean Button Function Action Change ink cartridge(s).

  • Page 39: Control Panel Indicator Lights

    Control Panel Indicator Lights Power LED Condition Meaning Printer is on-line and ready to print. Blinking Printer is processing data. Error LED Condition Meaning Recoverable error. To correct this, press and release the Resume/FF button. Blinking Non-recoverable error: contact your service dealer (see Section 7 for information on getting service).
  • Page 40 Control panel...

  • Page 41: Section 5: Troubleshooting

    roubleshooting Clearing Paper Misfeeds The Error LED will be lit to indicate a misfeed. To clear a paper misfeed: 1. Remove all paper from the paper tray. 2. Fan the paper and reinstall it in the paper tray. 3. Press and release the Resume/FF button to continue the print job.

  • Page 42: Clearing Paper Jams

    Troubleshooting Clearing Paper Jams If the Trailing Edge is Accessible If the trailing edge of the paper is accessible in the paper tray, grasp it, then press the Resume/FF button for 2 to 5 seconds. This frees up the paper so that you can pull it out. To continue the print job, press the Resume/FF button.
  • Page 43 4. Remove the jammed sheet of paper from the printer. 5. Press in on the feed plate ( ) and insert the tray into the back of the printer at...

  • Page 44: Clearing Multi-Page Paper Jams

    Troubleshooting Clearing Multi-Page Paper Jams If a clump of 10 or more pages has jammed in the printer, removing the paper tray will not allow sufficient clearance to extract it. To correct such a paper jam: 1. Follow steps 1 through 4 under “If the Trailing Edge is Not Accessible”...
  • Page 45 5. While pressing down on the green dot inside the printer, remove the jammed paper. 6. Reinstall the Star Wheel bar: a. Insert the pins ( ) in the cradles ( ) at either end and push the bar firmly down into place.

  • Page 46: Problem Solving

    Connect the power cord to a different power outlet. Remove the power cord from the wall outlet, then remove it from the printer and reinsert it. Plug the power cord back into the wall outlet. Check the power cord and replace if damaged.

  • Page 47: Troubleshooting

    Check the port setting (usually lpt1) for your printer to be sure that it is not being directed either to a remote printer or to print to file. (See the Details tab of the OKI OKIJET 2500 printer setup dialog box.) Press and release the Power on/Reset button to make the printer stop its operation.
  • Page 48 Turn the printer off, then back on. If the problem persists, unplug the printer from the outlet, then plug it back in and turn it on. If the problem still persists, contact your local service...
  • Page 49 2. Print the Test page (hold Resume/FF button while turning printer on). If the Test page shows nozzles not firing, repeat the above process up to 5 times. If the problem continues, replace the printhead.
  • Page 50 2. Print the Test page (hold Resume/FF button while turning printer on). If the Test page still shows nozzles not firing, repeat step 1 two more times. If the problem is still not corrected, replace the printhead.
  • Page 51 Printing on one page of the The Reset button was accidentally pressed document suddenly gets much during a printer error recovery process. larger and that page flows onto several pages. Paper is not feeding properly.
  • Page 52 Troubleshooting Problem Paper does not stack neatly in the output tray. Low Ink Indicator on. Low Ink indicator blinking. Possible Meaning(s) The Star Wheel bar is not properly en- gaged. The star wheels in the Star Wheel bar are jammed or askew. Low ink in corresponding cartridge.

  • Page 53: Section 6: Specifications

    Printer Specifications Print Method: Four-color thermal, drop-on-demand ink jet Print Speed: Color Printhead (standard): Black printing: up to 5 ppm Color printing: up to 2.5 ppm High-Capacity Black Printhead (option): up to 7 ppm Printhead Nozzles: Color Printhead (standard): 120 nozzles—24 cyan, 24 magenta,...
  • Page 54 Specifications Resident: Courier, CG Times, Univers typefaces Symbol Sets: HP PC-8, HP ROMAN-8, PC-8 Dan/Nor (ISO 21), PC-850, ECMA-94 Latin 1 (ISO 8859/1), German (ISO 21), French (ISO 69), Italian (ISO 15), Spain (ISO 17), Swedish Names (ISO 11), Swedish (ISO 10), Norwe- gian 1 (ISO 60), Norwegian 2 (ISO 61), Portuguese (ISO 16), UK (ISO 4), ANSI ASCII (ISO 6), HP-Legal, ISO IRV (ISO 2),...

  • Page 55: Paper Specifications

    Paper Specifications Most types of paper will work well in your printer, although some variables in paper composition may affect print quality. Most high-grade photocopying papers produce good results. The majority of cotton bond papers also yield excellent results. Paper should be tested fully before large quantities are purchased.

  • Page 56: Label Specifications

    Use only paper face label stock. Ink will not dry on vinyl, plastic, or clear label stock. Use only full sheets of labels: partial sheets can jam the printer! Do not use any label material which is partially used, folded, curled, or wrinkled. Sheet Feeder...

  • Page 57: Section 7: Customer Support & Service

    This information is valid for the United States and Canada only. Your Dealer Consult the store where you purchased your printer, or call 1-800-OKIDATA (1-800-654-3282) for the location of the nearest Authorized Okidata Service Dealer. Have your ZIP code ready.

  • Page 58: Okidata Customer Support Professionals

    Agents are available 24 hours a day, seven days a week. Call 1-800-OKIDATA (1-800-654-3282). Please call from a telephone close to your printer, so you can refer to it directly as needed during the conversation. Our Customer Support Representatives are trained on all current Okidata products.

  • Page 59: Okidata Service Locations

    Canada L4W 4M8 Attn.: Field Service Dept. Phone: 1-800-654-3282 Fax: 905-238-4427 Colombia Mexico Soluciones Tecnologicas Oki Data de Mexico, S.A. de C.V. C/93 #14-17, OF 308 Av. Insurgentes 1700-7 Piso Centro 93 Col. Florida 01030 Bogota, Colombia Phone: 525-661-6860 Phone: (571) 218-2380...

  • Page 60: Purchasing Replacement Parts & Accessories

    Customer Support & Service Purchasing Replacement Parts & Accessories Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item. Ways to Purchase • Consult the dealer where your purchased your printer.

  • Page 61: Appendix A: Transporting The Printer

    Printer Transporting the Printer under Special Conditions If you will be transporting the printer under either or both of the following conditions: • Elevation Changes greater than 1,000 feet • Temperature Changes greater than 20ºF (10ºC) you will need to remove the color printhead and the indi- vidual ink cartridges before transport.
  • Page 62 4. Place the empty color printhead in the printhead storage box. If you have a high-capacity black printhead stored in the box, remove it and place it in the printer during transportation. 5. Place the storage box in a plastic bag with a zip-type sealable top and seal the top.
  • Page 63 2. Make sure paper is loaded, then press the Power/Reset button to power up. 4. Press and hold the Resume/FF button for 2 to 5 seconds to run a demo print. Transporting the Printer...

  • Page 64: Fcc, Ic, Ce Statements

    FCC, IC, CE Statements Federal Communications Commission Radio Frequency Interference Statement WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residen- tial installation.

  • Page 65: Limited Warranty

    Okidata will repair (or at its option, replace) at no charge, any defective OKIJET 2500 printer for two (2) years from the date of purchase. This Limited Warranty extends to the original purchaser only.
  • Page 66 “Okidata Service Locations” on pages 52 and 53. This Limited Warranty applies to all OKIJET 2500 printers. The procedure for obtaining service may vary outside the continental United States and Canada. Contact your Okidata dealer for such warranty service information.

  • Page 67: Overnight Exchange

    1-800-OKIDATA (1-800-654-3282): our trained personnel will try to solve your problem over the phone. If they deter- mine that your printer hardware is defective, an exchange machine will be shipped to you via air express. You will receive the exchange machine the next business day — or no later than the second business day.

  • Page 68: Glossary

    12-point, Univers, bold. Ink Jet. One nozzle of an ink jet printer head. Ink Jet Printer. A type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the ink expands, the ink is projected onto the paper.

  • Page 69: Material Safety Data Sheet: Black Ink

    MSDS No. 58321301 for OKIJET 2500 Black Ink Cartridge (P/N 52110001) For more information, contact OKIDATA 532 Fellowship Road, Mt. Laurel, NJ 08054-3405. For emergency information, contact Okidata’s agent, the Xerox Customer Safety hotline, 24 hours a day, at 1-800-828-6571.

  • Page 70: Health Hazard Data

    MSDS: Black Ink Fire and Explosion Hazard Data Flash Point: Non-flammable Autoignition Point: N/A* Flammability Limits, LEL, UEL: N/A* Extinguishing Media: N/A* Special Fire and Explosion Procedures: None Unusual Fire and Explosion Hazards: None. Health Hazard Data: Routes of Entry: Skin, eyes, ingestion, inhalation Health Hazards: Oral LD : Not determined.

  • Page 71: Material Safety Data Sheet: Cyan Ink

    MSDS No. 58321401 for OKIJET 2500 Cyan Ink Cartridge (P/N 52110002) For more information, contact OKIDATA 532 Fellowship Road, Mt. Laurel, NJ 08054-3405. For emergency information, contact Okidata’s agent, the Xerox Customer Safety hotline, 24 hours a day, at 1-800-828-6571.
  • Page 72 MSDS: Cyan Ink Fire and Explosion Hazard Data Flash Point: Non-flammable Autoignition Point: N/D* Flammability Limits, LEL, UEL: N/A* Extinguishing Media: N/A* Special Fire and Explosion Procedures: None Unusual Fire and Explosion Hazards: None. Health Hazard Data: Routes of Entry: Skin, eyes, ingestion, inhalation Health Hazards: Oral LD : Not determined.

  • Page 73: Physical Data

    MSDS No. 58321501 for OKIJET 2500 Magenta Ink Cartridge (P/N 52110004) For more information, contact OKIDATA 532 Fellowship Road, Mt. Laurel, NJ 08054-3405. For emergency information, contact Okidata’s agent, the Xerox Customer Safety hotline, 24 hours a day, at 1-800-828-6571.
  • Page 74 MSDS: Magenta Ink Fire and Explosion Hazard Data Flash Point: Non-flammable Autoignition Point: N/D* Flammability Limits, LEL, UEL: N/A* Extinguishing Media: N/A* Special Fire and Explosion Procedures: None Unusual Fire and Explosion Hazards: None. Health Hazard Data: Routes of Entry: Skin, eyes, ingestion, inhalation Health Hazards: Oral LD : Not determined.

  • Page 75: Material Safety Data Sheet: Yellow Ink

    MSDS No. 58321601 for OKIJET 2500 Yellow Ink Cartridge (P/N 52110003) For more information, contact OKIDATA 532 Fellowship Road, Mt. Laurel, NJ 08054-3405. For emergency information, contact Okidata’s agent, the Xerox Customer Safety hotline, 24 hours a day, at 1-800-828-6571.
  • Page 76 MSDS: Yellow Ink Fire and Explosion Hazard Data Flash Point: Non-flammable Autoignition Point: N/D* Flammability Limits, LEL, UEL: N/A* Extinguishing Media: N/A* Special Fire and Explosion Procedures: None Unusual Fire and Explosion Hazards: None. Health Hazard Data: Routes of Entry: Skin, eyes, ingestion, inhalation Health Hazards: Oral LD : Not determined.

  • Page 77: Index

    ... 50 Cartridge transparencies ... 49 Accessories ... 54 Acronyms ... 62 Cartridges, ink Add printer wizard ... 14 Alignment, printhead ... 26-27 Cleaning B5 paper ... 48 Bar, Star Wheel ... 38-39 Color printhead ... 54 Bi-directional interface Compatibility ...
  • Page 78 Printable area ... 48 Printer cleaning... 26 Printer moving ... 27-28, 55-57 Printer cable ... 2, 11 Printer driver ... 17, 47 Printer setup dialog box ... 16 Printhead alignment ... 26-27 installation ... 5-7 lock lever ... 5, 7, 21, 22 nozzles, cleaning ...
  • Page 79 Resolution ... 47 specifications ... 50 Resume/FF button ... 32 Transparency specifications ... 49 Transporting the printer ... 27-28, 55-57 Service information ... 51-54 Troubleshooting ... 35-46 Service locations ... 52-53 Typefaces, resident ... 47 Service manual ... 54 Specifications ... 47–50 cards ...
  • Page 80 Index...

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