Troubleshooting - Fisher & Paykel CE302C Installation Instructions And User Manual

Troubleshooting

18
Troubleshooting chart
Problem
Cooking zones cannot be
turned on.
Cooking zones seem to
turn themselves off and
on during use.
There is a metal sheen on
the glass.
The glass is being
scratched.
Cooking zones cannot be
turned off.
Possible causes
No power.
They cycle off and on to maintain
the selected setting or prevent the
glass from overheating.
Cookware with copper or
aluminium base.
Rough-edged cookware.
Unsuitable, abrasive scourer
being used.
Technical fault.
What to do
Make sure the cooktop is
connected to the power supply
and that it is switched on at the
wall. Check whether there is
a power outage in your home
or area. If you've checked
everything and the problem
persists, call your Authorised
Repairer or Customer Care.
This is normal and needs no
action.
See 'Care and cleaning' .
Use cookware with flat and
smooth bases. See 'Cooking
guidelines' .
See 'Care and cleaning' .
Switch the power to the
cooktop off at the wall and call
your Authorised Repairer or
Customer Care.