Solving Network Problems - Epson XP-610 Quick Manual

Solving Network Problems

If you have a problem with your Epson product, check the messages on the LCD screen to
diagnose the cause of most problems. Press
then press . Press u or d to select
OK
topics.
Note: For more detailed network instructions, see your online User's Guide.
■
Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■
Try restarting the router (turn it off and then on), then try to connect to it again.
■
Print a Network Status Sheet.
1. Press
2. Press u or d to select
3. Press u or d to select
4. Press x twice to print the status sheet.
Verify that the network settings are correct and check the signal strength. If it is poor,
try moving the product closer to your router or access point. Avoid placing it next to a
microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing
cabinet.
■
If your wireless router has security enabled, make sure you entered the WEP key or
WPA passphrase correctly.
■
When using TCP/IP, make sure your network's DHCP option is enabled (your
router manufacturer will be able to assist you with this setting).
■
Remove and reinstall your product software.
■
Disable the firewall temporarily to see if that may be causing the problem. Contact
your firewall manufacturer for assistance.
4
Solving Network Problems
Troubleshooting
if necessary, press l or r to select
Wi-Fi Settings
Wi-Fi Status
if necessary, press l or r to select
, then press
, then press
Setup
, then press .
OK
, then press .
OK
,
Help
to see all the help
OK
.
OK