TP-Link TL-WR841HP Quick Installation Manual page 2

2
Con guration for Windows with Setup Wizard
After con rming the con gurations, click NEXT to continue.
9
You can save these settings in a text file on your
desktop. If you forget the Network Security Key, you
can check the Router Settings.txt.
After the con guration is completed successfully, please
10
click NEXT.
Appendix 2: Troubleshooting
1. What can I do if I cannot access the Internet?
1) Check to verify all connections are connected properly.
Try with different Ethernet cables to ensure they are
working properly.
2) Check to see if you are able to access the router's web
management page. If not, please refer to "What can I
do if I cannot open the web management window?".
3) Please log in the web management page
(http://tplinklogin.net), click the menu "Network >
WAN", and ensure that the WAN Connection Type is
Dynamic IP; this is the suitable connection type for most
DSL/Cable modems and other networks.
4) For cable modem users, please click menu "Network >
MAC Clone". Click Clone MAC Address button and
then click Save. Reboot the modem first and then the
router, try to access the Internet from your computer. If
the problem persists, please go to the next step.
5) Connect your computer directly to your modem and
attempt to access the Internet. If you are still unable to
access the Internet, please contact your Internet
provider for further assistance.
If your client devices support WPS(Wi-Fi Protected Setup),
11
you can add your device to the network by pushing the WPS
button. Then click NEXT.
Click FINISH to complete the setup.
12
You can click WEB management interface for more advanced
settings.
2. What can I do if I cannot open the web manage-
ment window?
1) For Windows 7/Vista
Go to 'Start > Settings > Control Panel' . Click 'View
network status and tasks > View status > Properties'
and double-click 'Internet Protocol Version 4
(TCP/IPv4)' . Select 'Obtain an IP address automatically' ,
choose 'Obtain DNS server address automatically' and
click 'OK' .
2) For Windows XP/2000
Go to 'Start > Control Panel' . Click 'Network and
Internet Connections > Network Connections' .
Right-click 'Local Area Connection' , select 'Properties'
and then double-click 'Internet Protocol (TCP/IP)' . Select
'Obtain an IP address automatically' , choose 'Obtain
DNS server address automatically' and click 'OK' .
3. What can I do if I forget my password?
1) For default wireless password:
Please refer to the "Wireless Password/PIN" labeled
on the bottom of the Router.
2) For the web management page password:
Reset the Router rst and then use the default user
name and password: admin, admin.
Appendix 1: Con guring the Router via Web Management Page
(for Mac OS X/Linux users or Windows users who can't run the mini CD)
Open your browser and type http://tplinklogin.net in the address eld,
1
then use the user name admin and password admin to log in.
2
Click Quick Setup in the main menu and click Next.
Select the WAN connection type provided by your ISP.
3
Or you can select Auto-Detect and click Next to continue.
4. How do I restore my router's con guration to
its factory default settings?
If your router does not work properly, you can reset it and then
configure it again. With the router powered on, press and hold
the WPS/RESET button on the rear panel for approximately 8
seconds before releasing it.
WPS/
RESET
WPS/ 4 3 2 1 INTERNET POWER
RESET 4 3 2 1
The Dynamic IP is the suitable connection type for most cases.
4
Here we take it for example. On the next page, the cable modem
users may need to clone the MAC address from their main
computer - the computer which is used to connect with the cable
modem. Then click Next.
You can rename your wireless network and create your own password on
5
this page. The default wireless name is TP-LINK_XXXXXX, and the default
wireless password, the same as the PIN code, is printed on the bottom
label. Click Next to continue.
6
Click Finish to make your settings take e ect.
Technical Support
For more troubleshooting help, go to www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download/
For all other technical support, please contact us by using the following details:
Global Australia / New Zealand
Tel: +86 755 2650 4400
Tel: AU 1300 87 5465
E-mail: support@tp-link.com
NZ 0800 87 5465
Service time: 24hrs, 7 days a week
E-mail: support.au@tp-link.com (Australia)
Singapore
support.nz@tp-link.com (New Zealand)
Tel: +65 6284 0493 Service time: 24hrs, 7 days a week
E-mail: support.sg@tp-link.com Turkey
Service time: 24hrs, 7 days a week
Tel: 0850 7244 488 (Turkish Service)
UK
E-mail: support.tr@tp-link.com
Tel: +44 (0) 845 147 0017 Service time: 09:00 to 21:00
E-mail: support.uk@tp-link.com 7 days a week
Service time: 24hrs, 7 days a week USA / Canada
Ukraine
Toll Free: +1 866 225 8139
Tel: 0800 505 508
E-mail: support.usa@tp-link.com
E-mail: support.ua@tp-link.com
Service time: 24hrs, 7 days a week
Service time: Monday to Friday
Malaysia
10:00 to 22:00
Tel: 1300 88 875 465
Brazil
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Toll Free: 0800 608 9799
Poland
(Portuguese Service)
E-mail: suporte.br@tp-link.com
Tel: +48 (0) 801 080 618 / +48 227 217 563 (if
Service time: Monday to Friday, 09:00
calls from mobile phone)
to 20:00; Saturday, 09:00 to 15:00
E-mail: support.pl@tp-link.com
Italy Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (Daylight Saving Time)
Tel: +39 023 051 9020
Switzerland
E-mail: support.it@tp-link.com
Tel: +41 (0) 848 800 998 (German Service)
Service time: Monday to Friday
E-mail: support.ch@tp-link.com
09:00 to 13:00; 14:00 to 18:00
Fee: 4-8 Rp/min, depending on rate of
Indonesia
di erent time
Tel: (+62) 021 6386 1936
Service time: Monday to Friday, 09:00 to 12:30
E-mail: support.id@tp-link.com
and 13:30 to 17:30. GMT+1 or GMT+2
Service time: Monday to Friday
(Daylight Saving Time)
09:00 to 18:00
France
*Except public holidays
Tel: +33 (0) 820 800 860 (French service)
Germany / Austria
Email: support.fr@tp-link.com
Tel: +49 1805 875 465 (German Service)
Fee: 0.118 EUR/min from France
+49 1805 TPLINK
Service time: Monday to Friday, 09:00 to
+43 820 820 360
18:00 *Except French Bank holidays
E-mail: support.de@tp-link.com
Russian Federation
Fee: 0.14 EUR/min from the German xed
Tel: 8 (499) 754 5560
phone network and up to 0.42 EUR/min
8 (800) 250 5560 (toll-free call from any RF
from mobile phone
region)
Service time: Monday to Friday, 09:00 to
E-mail: support.ru@tp-link.com
12:30 and 13:30 to 17:30. GMT+1 or
Service time: From 10:00 to 18:00 (Moscow
INTERNET POWER
GMT+2 (Daylight Saving Time in Germany)
time) *Except weekends and holidays in
*Except bank holidays in Hesse
Russian Federation
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.