Other Problems - ViewSonic VSD241 User Manual

Troubleshooting

8.3 Other Problems

Problems
No power
No display
Lock-up
App doesn't
function
No network
No audio
Touch the LED power light for at least 1-2 seconds, if the LED
does not light blue with the device booting-up then:
- Ensure that the power adaptor is plugged-in to a suitable
power socket
- Ensure that the DC connector is fully inserted into the correct
socket on the rear of the VSD241 located under the cover
- Check the power socket with another device (i.e. table lamp)
- If there is still no power then contact ViewSonic support or
the Reseller from whom the device was purchased
Check external HDMI device and connections.
Restart by touching LED power light.
Check with App author.
Check WiFi settings, try Ethernet if available.
Check volume level setting.
Solutions
44