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8 Troubleshooting
8.1 Touch Screen Problems
Problems
Touch screen does
not respond to hand
gestures or render
them properly.
8.2 Messaging Problems
Problems
Unable to send
or receive text
messages.
Unable to send or
receive e-mail.
Unable to connect to
the network.
Causes
Dust, particles or any
foreign material on the
camera's or reflector's
surface may affect image
quality and the display's
touch function.
Causes
The signal strength is not
strong enough.
The Internet connection
or the e-mail setting is not
configured properly.
You are not within the
network's service area.
Poor signal.
43
Troubleshooting
Solutions
1. Remove any dust or
particles from the reflector
and camera using
compressed air.
2. Gently clean the cameras
and reflector surface
carefully with a soft
antistatic brush to avoid
scratches.
3. Clean any remaining dust
with a clean, dry dust-free
cloth.
Solutions
Try moving to a different
location for better signal
reception.
Check your network
connection, and confirm with
your e-mail service provider
if your e-mail setting has
been configured correctly.
Check the service area with
your service provider.
Move to an open space or
if you are inside a building
move closer to a window.
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