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Problem
• If the message "Insert SIM
card" is displayed when the
phone is switched on, you
cannot use your SIM card or
the SIM card is damaged.
Contact your dealer or
network service provider.
• Check your call barring, fixed
dialling setting, remaining
battery and call forwarding
Calls cannot be
made or received.
settings.
• Check if your phone is
currently performing data
communication using
Bluetooth wireless
technology interface or a USB
data cable.
• Check the remaining balance
if you are using a pre-paid
SIM card.
• Check where your account
has been registered and
Cannot access
where the service is
network service.
available.
Limited memory
• Delete any unnecessary data.
available.
Solution
Problem
• MMS settings and
configuration may be missing
or incorrect or the network
Cannot connect to
does not support it. Check
Multimedia
your service provider's
Messaging Service
access point number.
provider.
Contact your service provider
to confirm the correct
settings.
• Magnetised objects such as
health necklaces placed near
Call is terminated
the phone may terminate the
unexpectedly.
call. Keep your phone away
from such objects.
• Confirm that the Contacts
No entries are
Location setting (Handset or
displayed in the
Contacts List.
SIM) is correct.
• The OBEX data can only be
Cannot receive
OBEX data.
received in standby.
Solution
Troubleshooting
149
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