Truesteam Pre-Install Information - Honeywell HCM-631N - Quietcare 3 Gallon Owner's Manual

In the event that a service technician needs to call in to the TrueSTEAM support techline, the following information
is typically required for the Honeywell tech support specialist to accurately evaluate each situation. Failure to have
this information ready may result in resolution delays or a potentially incomplete diagnosis.
Honeywell recommends completing the below questionnaire and leaving a copy
behind at the home along with the TrueSTEAM installation guide with every TrueSTEAM
installation.
Honeywell TrueSTEAM techline: 800-814-9452

TrueSTEAM Pre-Install Information

Model Number of TrueSTEAM Unit
Date Code (xxxx)
Water Quality Test
Water Pressure Test (psi)
Flush Cycle Setting
Duct Static Pressure Test (in.wc.)
(Maximum static pressure is 0.5 in.wc.)
Condensate Pump or Drain
If Drain - PVC or Standard
Supply Voltage to Unit (V)
Monitoring Air Flow/System Power/
None
Control - Wireless or Wired
Fan Control - TrueSTEAM or Controller
Other (any additional relevant
information)
6
BEST
Complete this information sheet and leave on all jobsites
PRACTICE
1 2 3 (circle one)
DIP 1 OFF ON OFF
DIP 2 OFF ON ON
Pump Drain
PVC Standard
DIP 4 ON OFF (cicrle one)
DIP 5
ON OFF (circle one)
Wireless Wired
TrueSTEAM Controller
TrueSTEAM Humidification System 69-2285—01
ON (cicrle one)
OFF (cicrle one)
(circle one)
N/A (circle one)
(cicrle one)
(circle one)