Cannot Start Epson Scan - Epson XP-300 User Manual

Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Scan, visit Epson's driver download site
Parent topic:
Related references
Windows System Requirements
Mac System Requirements

Cannot Start Epson Scan

If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8: Navigate to the Start screen and select EPSON Scan Settings. Make sure the correct
Connection setting is selected, then click the Test button.
Windows (other versions): Click
Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the
Test button.
Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings.
Make sure the correct Connection setting is selected, then click the Test button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver
download site
(U.S. downloads
Solving Scanning Problems
or Start > All Programs or Programs > EPSON > EPSON
(U.S. downloads or Canadian
or Canadian
downloads).
186
downloads).