HP Pavilion dv3-4100 - Entertainment Notebook PC Maintenance And Service Manual
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HP Pavilion dv3-4100 - Entertainment Notebook PC Maintenance And Service Manual

HP Pavilion dv3-4100 - Entertainment Notebook PC Maintenance And Service Manual

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HP Pavilion dv3 Entertainment PC
Maintenance and Service Guide

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Summary of Contents for HP Pavilion dv3-4100 - Entertainment Notebook PC

  • Page 1 HP Pavilion dv3 Entertainment PC Maintenance and Service Guide...
  • Page 2 © Copyright 2010 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only...
  • Page 3 MSG revision history Revision Publication date Description August 2010 Changed and added new spare part numbers. December 2010 Added new spare part numbers to the following spare parts lists: ● Hard drives ● Keyboards ● Power cords ● System boards...
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 5 Top components ........................... 5 Display components ......................5 Wireless antennas ....................... 6 Power button and fingerprint reader (select models only) ........... 7 Keys ............................. 8 Lights ........................... 9 TouchPad ..........................
  • Page 8 Component replacement procedures ....................35 Serial number label ......................36 Computer feet ........................37 Battery ..........................38 Memory module ......................... 39 WLAN module ........................42 RTC battery ........................45 Hard drive .......................... 46 Optical drive ........................50 Top cover ........................... 51 Power button board ......................
  • Page 9 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ......... 85 7 Backup and recovery ............................ 87 Creating recovery discs ........................87 Backing up your information ....................... 87 Using Windows Backup and Restore ................88 Using system restore points ....................89 When to create restore points ................

  • Page 11: Product Description

    Product description Category Description Product Name HP Pavilion dv3 Entertainment PC Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology): ● Intel Quad Core i7-840QM 1.86-GHz turbo processor, 8-MB L3 cache, 1333-MHz front side bus (FSB), 45-W ● Intel Quad Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz), 8-MB L3 cache, 45- ●...
  • Page 12 Category Description Panel 13.3-in high-definition (HD), LED BrightView (1366×768) SVA display All display assemblies include 2wireless local area network (WLAN) antenna cables Supports privacy filter Supports 16:9 ultra wide aspect ratio Typical brightness: 200 nits Lighted logo on top bezel Memory 2 customer-accessible/upgradable memory module slots Supports dual-channel memory...
  • Page 13 Category Description 12.7-mm tray load Supports the following drives: ● Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive ● Blu-ray ROM DVD±RW Super Multi Double-Layer Drive (via SW Control) ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe ●...
  • Page 14 Category Description ● Ports 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● eSATA ● HDMI version 1.3 supporting up to 1080p, 1920×1080 at 60 Hz and 1920×1200 at 60 Hz in DVI Mode ● RJ-45 (Ethernet, includes link and activity lights) ●...

  • Page 15: External Component Identification

    External component identification Top components Display components Item Component Description Internal microphones (2) Record sound. Webcam light On: The webcam is in use. Webcam Records video and captures still photographs. Top components...

  • Page 16: Wireless Antennas

    Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.

  • Page 17: Power Button And Fingerprint Reader (Select Models Only)

    Power button and fingerprint reader (select models only) Item Component Description ● Power button* When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ●...

  • Page 18: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 19: Lights

    Lights Item Component Description TouchPad light On: TouchPad is disabled. Caps lock light On: Caps lock is on. ● Power light On: Power is on. ● Blinking: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer.

  • Page 20: Touchpad

    TouchPad Item Component Description TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse.

  • Page 21: Left-Side Components

    Left-side components Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vents (2) Enable airflow to cool internal components.

  • Page 22: Right-Side Components

    Right-side components Item Component Description ● Optical drive light On: The optical drive is being accessed. ● Off: The optical drive is idle. Optical drive Reads/Writes optical discs. USB ports (2) Connect optional USB devices. ● Battery light White: The computer is connected to external power and the battery is fully charged.
  • Page 23 Item Component Description Hard drive bay Holds the hard drive. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Serial number label When ordering parts or requesting information, provide the computer serial number and model number provided on the serial number label. Item Component Description Product name This is the product name affixed to the front of the computer.

  • Page 25: Computer Major Components

    Computer major components Computer major components...
  • Page 26 Item Description Spare part number 13.3-in, BrightView, high-definition, LED display assembly (includes display panel cable, webcam/ microphone module and cable, 2 WLAN antenna cables and transceivers: In black cherry 603903-001 In brushed aluminum 603905-001 In champagne 606021-001 In shell white 606025-001 In Sonoma red 606023-001...
  • Page 27 Item Description Spare part number In black cherry 601334-001 In brushed aluminum 601335-001 In champagne 606033-001 In shell white 606035-001 In Sonoma red 606034-001 Power button board (includes cable) 603923-001 Cable Kit, includes: 603924-001 (5a) Bluetooth module cable (5b) Power connector cable Fingerprint reader board cable (not illustrated) Bluetooth module 537921-001...
  • Page 28 Item Description Spare part number Intel Dual Core i5-560M 2.66-GHz processor (SC turbo up to 3.20-GHz) (1066-MHz 625824-001 FSB, 3-MB L3 cache) Intel Core Dual i5-540M 2.53-GHz, 35W processor (1066-MHz FSB, 3-MB L3 cache) 594188-001 Intel Core Dual i5-520M 2.40-GHz, 35W processor (1066-MHz FSB, 3-MB L3 cache) 594187-001 Intel Dual Core i5-480M 2.66-GHz processor (turbo up to 2.93-GHz), 3-MB L3 cache, 634693-001...
  • Page 29 Item Description Spare part number (18) RTC battery 449137-001 (19) WLAN module: Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, 580101-002 Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,...

  • Page 30: Display Assembly Subcomponents

    Item Description Spare part number Ralink RT 3090 802.11b/g/n WLAN module 602992-001 (20) Hard drive (includes hard drive bracket and hard drive cable): 750-GB, 5400-rpm 634250-001 640-GB,7200-rpm 621046-001 640-GB, 5400-rpm 603785-001 500-GB, 7200-rpm 603914-001 320-GB, 7200-rpm 603913-001 250-GB, 7200-rpm 603912-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and cable ) 603916-001 Display assembly subcomponents...
  • Page 31 Item Description Spare part number Display bezel 599417-001 Display hinge covers (2, also includes 2 Mylar screw covers) 603910-001 Display Hinge Kit (includes left and right display hinges) 599418-001 Webcam/microphone module (includes webcamera/microphone module cable 599420-001 13.3-in, BrightView, high-definition, LED display panel 599416-001 Display Cable Kit (includes display panel cable) 599419-001...

  • Page 32: Bracket Kit

    Bracket Kit Item Description Spare part number Bracket Kit, includes: 603925-001 Fingerprint reader board bracket Optical drive connector board bracket Power connector bracket Chapter 3 Illustrated parts catalog...

  • Page 33: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit, includes: 603924-001 Bluetooth module cable Power connector cable Fingerprint reader board cable Plastics Kit Item Description Spare part number Plastics Kit, includes: 599428-001 Cable Kit...

  • Page 34: Mass Storage Devices

    Item Description Spare part number Hard drive cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (include one captive screw, secured by a C-clip) Mass storage devices Item Description Spare part number Hard drive (includes hard drive brackets and hard drive cables): 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm...

  • Page 35: Sequential Part Number Listing

    Description Spare part number 90W PFC RC/V 463955-001 90W PFC RC/V 3W 609940-001 90W PFC RC/V EM 535593-001 90W PFC RC/V EM 3W 609947-001 Power cord: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 For use in Denmark 490371-081...
  • Page 36 Spare part number Description 409371-AA1 Power cord for use in the People's Republic of China 409371-AB1 Power cord for use in Taiwan 409371-AD1 Power cord for use in South Korea 409371-AR1 Power cord for use in South Africa 409371-BB1 Power cord for use in Israel 449137-001 RTC battery 463955-001...
  • Page 37 Spare part number Description 582564-002 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,...
  • Page 38 Spare part number Description 584161-BB1 Keyboard for use in Israel (includes cable and 2 retention clips) 584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips) 584161-DH1 Keyboard for use in Denmark, Finland, and Sweden (includes cable and 2 retention clips) 584161-DJ1 Keyboard for use in Greece (includes cable and 2 retention clips) 586170-001...
  • Page 39 Spare part number Description 601331-001 Display enclosure in black cherry (includes logo light and cable) 601332-001 Display enclosure in brushed aluminum (includes logo light and cable) 601334-001 Top cover in black cherry (includes fingerprint reader board and bracket and TouchPad and cable): 601335-001 Top cover in brushed aluminum (includes fingerprint reader board and bracket and TouchPad and cable):...
  • Page 40 Spare part number Description 603924-001 Cable Kit NOTE: Cable Kit on page 23 for more Cable Kit information. 609940-001 90W PFC RC/V 3W HP Smart AC adapter 609947-001 90W PFC RC/V EM 3W HP Smart AC adapter 611348-001 System board for use only with Intel Core Quad processors (includes replacement thermal material) 612259-001 Intel Core Quad i7-740QM 1.73-GHz turbo processor, 45W (1333-MHz FSB, 6-MB L3 cache;...

  • Page 41: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 42: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...

  • Page 44: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 45: Component Replacement Procedures

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 46: Serial Number Label

    Serial number label When ordering parts or requesting information, provide the computer serial number and model number provided on the serial number label. Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 47: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 599424-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 48: Battery

    Battery Description Spare part number 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 49: Memory Module

    Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 599092-001 2-GB (PC3, 10600, 1333-MHz) 598856-001 1-GB (PC3, 10600, 1333-MHz) 598859-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 50 Pivot the rear edge of the memory module/wireless module compartment cover upward. Remove the memory module/wireless module compartment cover. The memory module/wireless module compartment cover is included in the Plastics Kit, spare part number 599428-001. NOTE: The top memory module slot contains the expansion memory module. The memory module slot contains the primary memory module.
  • Page 51 Remove the memory module by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 52: Wlan Module

    WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, 580101-002 Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 53 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 54 Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.) Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot.

  • Page 55: Rtc Battery

    RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable. Description Spare part number 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046-001 640-GB, 5400-rpm 603785-001 500-GB, 7200-rpm 603914-001 320-GB, 7200-rpm 603913-001 250-GB, 7200-rpm 603912-001 Hard Drive Hardware Kit (includes hard drive bracket and cable ) 603916-001...
  • Page 57 Remove the hard drive: Loosen the captive screw that secures the hard drive cover to the computer. Pivot the rear edge of the hard drive cover, and then remove the hard drive cover. The hard drive cover is included in the Plastics Kit, spare part number 599428-001. Component replacement procedures...
  • Page 58 Disconnect the hard drive cable from the system board. Use the Mylar tab (1) to lift the rear edge of the hard drive until it rests at an angle. Remove the hard drive (2) by sliding it up and back at an angle. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the hard drive.
  • Page 59 Lift the hard drive bracket straight up (3) and remove the bracket from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures...

  • Page 60: Optical Drive

    Optical drive Description Spare part number Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive 603918-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603917-001 Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 61: Top Cover

    Slide the optical drive (2) to the left to disconnect it from the system board. Remove the optical drive. If it is necessary to replace the optical drive bracket, remove the PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2).
  • Page 62 Description Spare part number In shell white 606035-001 In Sonoma red 606034-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 63: Power Button Board

    Release the zero insertion force (ZIF) connector (2) to which the TouchPad cable is attached, and then disconnect the TouchPad cable from the system board. Release the ZIF connector (3) to which the keyboard cable is attached, and then disconnect the keyboard cable from the system board.
  • Page 64 Remove the power button board (2). Reverse this procedure to install the power button board. Chapter 4 Removal and replacement procedures...

  • Page 65: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and 2 retention clips. Description Spare part number For use in Belgium 584161-A41 For use in the Czech Republic 584161-221 For use in Denmark, Finland, and Sweden 584161-DH1 For use in France 584161-051 For use in Germany 584161-041...
  • Page 66 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 38), and then remove the following components: Memory module/wireless module compartment cover (see Memory module on page Optical drive (see Optical drive on page...

  • Page 67: Bluetooth Module

    Release the keyboard cable (3) from the opening in the top cover. Remove the keyboard. Reverse this procedure to install the keyboard. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 603924-001. Description Spare part number Bluetooth module...
  • Page 68 Remove the Bluetooth module and Bluetooth module cable (4). Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures...

  • Page 69: Speakers

    Speakers Description Spare part number Speakers (include cable) 599426-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 70: Usb Board

    USB board Description Spare part number USB board (includes cable) 603922-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 71: Power Connector Cable

    Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 603924-001. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with Intel Core Quad processors 611348-001 For use only with Intel Core Dual and Core2 processors 599414-001 For use only with Intel Core Quad processors (1 GB) 622627-001 For use only with Intel Core Dual and Core2 processors (1 GB) 622626-001...
  • Page 73 Remove the system board: Disconnect the following cables from the system board: (1) Speaker cable (2) Bluetooth module cable (3) Display panel cable Disconnect the following cables from the system board: (1) Optical drive connector cable (2) USB board cable (3) Power cable Loosen the captive Phillips screw (1) that secures the fan to the base enclosure.
  • Page 74 Remove the three Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure. Flex and hold the left edge of the base enclosure slightly (1) until the audio connectors (2) are clear of the openings in the base enclosure. Use the corner of the system board (3) near the optical drive connector to lift the front edge of the system board (4) until it rests at an angle.

  • Page 75: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 601336-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 76 Disconnect the fan cable from the system board. Turn the system board upside down, with the front toward you. Loosen the six Phillips captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it.
  • Page 77 NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ●...

  • Page 78: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core Quad i7-840QM 1.86-GHz turbo processor, 45W processor (1333-MHz FSB, 8-MB L3 612260-001 cache) Intel Core Quad i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45W processor (1333-MHz FSB, 583053-001 8-MB L3 cache) Intel Core Quad i7-740QM 1.73-GHz turbo processor, 45W (1333-MHz FSB, 6-MB L3 cache)
  • Page 79 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 38), and then remove the following components: WLAN module (see WLAN module on page Hard drive (see Hard drive on page 46...

  • Page 80: Optical Drive Connector Board

    Optical drive connector board Description Spare part number Optical drive connector cable 603921-001 Before removing the optical drive connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 81 Reverse this procedure to install the optical drive connector board. Component replacement procedures...

  • Page 82: Display Assembly

    Display assembly Description Spare part number 13.3-in, BrightView, high-definition, LED display assembly (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers) In black cherry 603903-001 In brushed aluminum 603905-001 In champagne 606021-001 In shell white 606025-001 In Sonoma red 606023-001...
  • Page 83 Release the wireless antenna cables (3) from the opening and the routing clips in the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 84 Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display assembly. Flex the inside edges of the top edge (1), left and right sides (2),and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4).
  • Page 85 Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 599420-001. If it is necessary to replace the display panel: Detach the display panel cable (1) from the display enclosure. (The display panel cable is attached to the display enclosure using double-sided tape).
  • Page 86 Remove the display panel (3). The display panel is available using spare part number 599416-001. If it is necessary to replace the display hinges: Remove the four Phillips PM2.0×3.0 screws (1) that secure the hinges to the display panel. Remove the hinges (2). The hinges are available using spare part number 599418-001. If it is necessary to replace the display panel cable: Release the support strip (1) that secures the display panel cable to the display panel.
  • Page 87 Disconnect the display panel cable (2) from the display panel. Remove the display panel cable. The display panel cable is available using spare part number 599419-001, and includes the webcam cable. If it is necessary to replace the wireless antenna cables and transceivers: Detach the wireless antenna transceivers (1) from the display enclosure.

  • Page 88: Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 89: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.

  • Page 90: Restoring Default Settings In Setup Utility

    Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 91: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 92: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

  • Page 93: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 32.30 cm 12.72 in Depth 22.20 cm 8.74 in Height (front to back) 2.95 cm to 3.90 cm 1.16 in to 1.54 in Weight 2.29 kg 5.06 lbs Input power Operating voltage 19.0 V dc @ 4.74 A – 120 W Operating current 4.74 A Temperature...

  • Page 94: 13.3-Inch, Sva Display Specifications

    13.3-inch, SVA display specifications 13.3" HD LED BrightView (1366x768) (5.2mm) SVA Metric U.S. Dimensions Width 17.8 cm 7.00 in Depth 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Backlight...

  • Page 95: Blu-Ray Rom With Lightscribe Dvd±Rw Super Multi Double-Layer Drive Specifications

    Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R- DVD-RAM (Ver.2), DVD+R, DVD-R, DL, BD-RE, BD-RE-DL, DVD-ROM, CD-R, and CD-ROM DVD+R, DVD+R-DL, DVD+RW, DVD- R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R,...
  • Page 96 Applicable disc Read: Write: 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD+R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode Chapter 6 Specifications...

  • Page 97: Backup And Recovery

    Backup and recovery Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up your information ●...

  • Page 98: Using Windows Backup And Restore

    As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically.

  • Page 99: Using System Restore Points

    NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

  • Page 100: Recovering Using The Recovery Discs

    Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solid- state drive (SSD), you may not have a recovery partition.

  • Page 101: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground External monitor Signal Red analog Green analog Audio-in (microphone)
  • Page 102 Signal Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Chapter 8 Connector pin assignments...

  • Page 103: Hdmi

    HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock DDC data Ground...

  • Page 104: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data Data + Ground Chapter 8 Connector pin assignments...

  • Page 105: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 106: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzlerland Taiwan...

  • Page 107: 10 Recycling

    10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 108 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 109 Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 110 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 111 Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel.
  • Page 112 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. 102 Chapter 10 Recycling...

  • Page 113: Index

    Index TouchPad 10 display assembly AC adapter, spare part numbers TouchPad on/off 10 removal 72 24, 26, 30 spare part numbers 16, 29, 72 action keys 8 subcomponents 20 Cable Kit antenna display bezel components 23 locations 6 removal 73 spare part number 17, 23, 30 removal 77 spare part number 21, 28, 74...
  • Page 114 hinge removal 39 fan/heat sink assembly removal 76 spare part numbers 18, 28, 39 removal 65 spare part number 21, 28, 76 memory module/wireless module spare part number 18, 29, 65 hinge cover, spare part number compartment 13 feet 21, 29 memory module/wireless module locations 37 compartment cover...
  • Page 115 Plastics Kit pointing device 4 hard drive 84 components 23 ports 4 optical drive 85 spare part number 17, 23, 28 power requirements 4 system board pointing device, product processors 1 removal 62 description 4 product name 1 spare part numbers 17, 28, ports security 4 30, 62...
  • Page 116 workstation guidelines 34 106 Index...

This manual is also suitable for:

Pavilion dv3-4300Pavilion dv3-4200 - entertainment notebook pcPavilion dv3

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