Solving Problems - HP OmniBook 2000 - Notebook PC User Manual

Solving Problems

If you have a problem using the port replicator, find the symptom that matches your
situation. Try the suggestions one at a time.
If you need to replace a lost or damaged power cord
For the replacement part number for the ac adapter power cord, contact the
number in the Support and Service booklet.
If a serial or parallel device or external display doesn't work
Make sure the OmniBook is fully inserted in the port replicator. The connection
should be snug.
Make sure the ends of the serial or parallel cable are connected properly.
Make sure the device and the port replicator are connected and both have
power.
Reboot the OmniBook.
If an external PS/2 mouse or keyboard doesn't work
Make sure the OmniBook is fully inserted in the port replicator. The connection
should be snug.
Make sure the mouse is plugged into the correct port. The mouse and keyboard
ports look the same. See page 1-15.
Reboot the system.
Undock the OmniBook, unplug and reconnect the ac adapter, then dock again.
If your docking password isn't accepted
Check whether Num Lock and/or Caps Lock are off.
If you've forgotten your password, have your OmniBook and proof-of purchase
at hand and call Hewlett-Packard support. See your OmniBook Support and
Service booklet.
Troubleshooting
Solving Problems
1-23