Solving Travel Connection Problems - HP EliteBook User Manual

CAUTION:
regulations and laws of the country or region you are visiting, select the country or region in which the
computer is located. The modem may not function properly if the correct country or region selection is
not made.
To add a location setting for the modem, follow these steps:
1. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options.
2. Then click the Dialing Rules tab.
3. Click New. (The New Location window is displayed.)
4. In the Location name box, type a name (such as "home" or "work") for the new location setting.
5. Select a country or region from the Country/region drop-down list. (If you select a country or region
that is not supported by the modem, the Country/region selection for USA or UK is displayed by
default.)
6. Enter the area code, a carrier code (if necessary), and the number to access an outside line (if
necessary).
7. Next to Dial using, click Tone or Pulse.
8. Click OK to save your new location setting. (The Phone and Modem Options window is displayed.)
9. Do one of the following:
●
To set your new location setting as the current location, click OK.
● To select another location setting as the current location setting, select your preference from
the settings in the Location list, and then click OK.
NOTE:
country or region as well as in other countries or regions. For example, you could add a setting
named "Work" that includes dialing rules for accessing an outside line.

Solving travel connection problems

If you experience modem connection problems when using the computer outside of the country or region
in which you purchased it, try the following suggestions.
●
Check the telephone line type.
The modem requires an analog, not a digital, telephone line. A line described as a PBX line is
usually a digital line. A telephone line described as a data line, fax machine line, modem line, or
standard telephone line is usually an analog line.
●
Check for pulse or tone dialing.
An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These
dialing mode options are selected in the Phone and Modem Options settings. The dialing mode
option selected must match the dialing mode supported by the telephone line in your location.
To determine the dialing mode supported by a telephone line, dial a few digits on the telephone,
and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse
dialing. Tones indicate that the telephone line supports tone dialing.
To prevent configuring the modem in a way that violates the telecommunications
You can use the preceding procedure to add location settings for places within your own
Using the modem (select models only) 29