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1.6
Shipping Damage Claim Procedure
Your equipment was carefully inspected and packed before leaving the factory. The transportation company
assumes full responsibility for safe delivery upon its acceptance of the equipment for transport.
What to do if your equipment arrives damaged:
File a claim for damages immediately, regardless of the extent of damages.
1.
Inspect for and record all visible loss or damage, and ensure that this information is noted on the
2.
freight bill or express receipt and is signed by the person making the delivery.
Concealed loss or damage that was unnoticed until the equipment was unpacked should be recorded and
3.
reported to the freight company or carrier immediately upon discovery. A concealed damage claim must
be submitted within 15 days of the date of delivery. Ensure that the shipping container is retained for in-
spection.
FRYMASTER DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR
LOSS INCURRED IN TRANSIT.
1-3
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