Range is not level.
Cannot move appliance
easily. Appliance must
be accessible for
Entire range or oven
does not operate.
*Oven control beeps
and displays any F code
error (for example F11)
Oven light does not
Surface burners do not
Surface burner flame
burns half way around.
Surface burner flame is
Poor baking results.
Fan noise during
Flames inside oven or
smoking from vent.
does not work.
Soil not completely
removed after self-
from oven vent.
Before you call
Solutions to Common Problems
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at
base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is
Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is sagging
or slopping, contact a carpenter to correct the situation.
appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
builder or installer to make appliance accessible.
range can be lifted over carpet.
metal appliance connector installed.
Make sure cord/plug is plugged tightly into outlet.
Electrical power outage. Check house lights to be sure. Call your local electric company for
service. Surface burners can be lit manually.
Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and stop
beeping. Reprogram oven. If fault recurs, record fault number. Press STOP/CLEAR and call an authorized
servicer for assistance.
Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
outage. Check house lights to be sure. Call your local electric company for service.
Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to
LITE until burner ignites and then turn the surface control knob to the desired flame size.
clogged. Clean burners. See "Cleaning the Burner Grates, Burner Caps and Burner Heads" under General
Range power is disconnected from outlet. Be sure cord is securely plugged into the outlet.
Electrical power outage.
Burner ports or slots are clogged. With the burner off, use a small-gauge wire or needle to clean ports or
Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is
full. Dry the burners thoroughly following instructions under General Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
coastal areas. A slightly orange flame is unavoidable.
Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and
space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in
the oven. Try adjusting the recipes' recommended temperature or baking time. If you feel the oven is too hot
or cool, see "Recalibrating Your Oven Temperature" section in the Electronic Oven Control Guide.
A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the fan may continue
to run even after oven is turned off.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up
excessive spillovers before starting the self-clean cycle. If flames or excessive smoke are present, stop the
self-clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the
Electronic Oven Control Guide.
Meat is too close to the element. Reposition the rack to provide proper clearance between the meat and
the oven boil element.
Meat is not properly prepared. Remove excess fat from meat. Remove remaining
fatty edges to prevent the meat from curling, but do not cut into the lean of the meat.
without the Broiler Pan Insert or insert is covered with foil. DO NOT use the Broiler Pan without the Broiler Pan
Insert or cover the insert with foil.
smoking is caused by buildup of grease or food spatters. Clean the Broiler Pan and Insert on a regular basis.
Oven door is open. Oven door should be closed when broiling.
Control(s) not set properly. Follow instructions under "Oven Cleaning" in the Electronic Oven Control
Self-cleaning cycle was interrupted. Stop time must be 2 to 4 hours past the start time. Follow steps
under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide.
Set Self-Clean cycle for a longer cleaning time.
outside oven seal. These areas are not in the Self-Cleaning area, but get hot enough to burn on food residue.
Clean these areas before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon
brush and water or nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the oven bottom.
Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or excessive smoke are present,
stop the Self-Clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in
the Electronic Oven Control Guide.
Carpet interferes with range. Provide sufficient space so
Gas line is hard-plumbed. Have a flexible C.S.A international approved
Be sure the gas supply to the range is turned "ON".
Broiler Pan or Broiler Pan Insert needs to be cleaned. Excessive
Failure to clean bottom front, top of oven or door areas
Kitchen cabinet misalignment may make range
Service wiring is not complete. Call an authorized
Excessive spillovers in
Burner ports are
Salt air in
Broiler pan used