Solving Common Problems - Samsung AP500F Owner's Instructions & Installation Manual

Solving Common Problems

18
E-
Before contacting the after-sales service, perform the following
simple checks. They may save you the time and expense
of an unnecessary call.
Problem Explanation / Solution
The air conditioner
does not operate at all
The air conditioner does
not operate with the
remote control
The air conditioner
does not cool
The fan speed does not
change when you
press the FAN SPEED
button
The air flow direction
does not change when
you press AIR SWING
The off timer is not
correctly triggered
Smells are permeated
in the room during air
conditioning
Check that the power switch is turned ON.
Check that the power light on the control panel
is on; if necessary, press ON/OFF(
Check whether the timer operation function stops.
Check that there are no obstacles between you
and the indoor unit.
Check the remote control batteries.
Check that you are close enough to the indoor
unit (7 meters / 23ft or less).
Check that the correct operating mode has been
selected AUTO or COOL.
The room temperature may be too low.
Dust may be blocking the air filter guard;
refer to page 17 for cleaning instructions.
Check that there is no obstacle in front of
the outdoor unit.
Check that the operating mode is set to
COOL or FAN; in the AUTO mode,
the fan speed changes automatically
Check that the air conditioner has been
switched on.
Check that the off timer has been programmed
correctly; see page 15.
Air the room.
).