Returning Merchandise For Service - Supero H8QM3-2 User Manual

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H8QM3-2/H8QMi-2 User's Manual

Question: Why can't I turn off the power using the momentary power on/off

switch?

Answer: The instant power off function is controlled in BIOS by the Power But-

ton Mode setting. When the On/Off feature is enabled, the serverboard will have

instant off capabilities as long as the BIOS has control of the system. When the

Standby or Suspend feature is enabled or when the BIOS is not in control such

as during memory count (the ﬁ rst screen that appears when the system is turned

on), the momentary on/off switch must be held for more than four seconds to shut

down the system. This feature is required to implement the ACPI features on the

serverboard.

Question: How do I connect the ATA133 cable to my IDE device(s)?

Answer: The 80-wire/40-pin high-density ATA133 IDE cable that came with your

system has two connectors to support two drives. This special cable must be used

to take advantage of the speed the ATA133 technology offers. Connect the blue

connector to the onboard IDE header and the other connector(s) to your hard

drive(s). Consult the documentation that came with your disk drive for details on

actual jumper locations and settings.

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Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-

fore any warranty service will be rendered. You can obtain service by calling your

vendor for a Returned Merchandise Authorization (RMA) number. When returning

to the manufacturer, the RMA number should be prominently displayed on the

outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and

handling charges will be applied for all orders that must be mailed when service

is complete.

For faster service, RMA authorizations may be requested online (http://www.

supermicro.com/support/rma/).

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alteration, misuse, abuse or improper

maintenance of products.

During the warranty period, contact your distributor ﬁ rst for any product problems.

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