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Symantec Veritas CommandCentral 5.1 Getting Started Manual

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Veritas CommandCentral
Getting Started Guide
for Microsoft Windows and UNIX
5.1

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Summary of Contents for Symantec Veritas CommandCentral 5.1

  • Page 1 Veritas CommandCentral Getting Started Guide for Microsoft Windows and UNIX...

  • Page 2: Legal Notice

    Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party ( Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses.
  • Page 3 Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, CA 95014 http://www.symantec.com...

  • Page 4: Contacting Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

  • Page 5: Licensing And Registration

    Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/techsupp/ Customer service Customer service information is available at the following URL: www.symantec.com/techsupp/...
  • Page 6 North America and Latin America supportsolutions@symantec.com Additional enterprise services Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.
  • Page 7 Getting started with the CommandCentral family This document includes the following topics: About the CommandCentral family About Veritas CommandCentral Storage About Veritas CommandCentral Storage Change Manager About Veritas CommandCentral Enterprise Reporter Getting CommandCentral up and running Where to find more information about CommandCentral About the CommandCentral family The CommandCentral family includes the following modules: CommandCentral Storage: A storage resource management solution that...
  • Page 8 About Veritas CommandCentral Enterprise Reporter” on page 20. About Veritas CommandCentral Storage Veritas CommandCentral Storage by Symantec represents an entire storage resource management (SRM) solution, giving you what you need to manage your storage infrastructure more effectively. It gives you the following capabilities: Offers a single console from which data center administrators deploy, manage, and expand a multi-vendor networked storage environment.
  • Page 9 Getting started with the CommandCentral family About Veritas CommandCentral Storage What’s new in CommandCentral Storage 5.1 CommandCentral Storage 5.1 contains and builds upon CommandCentral Storage 5.0 functionality, providing several new features. Management and discovery CommandCentral Storage 5.1 introduces the following management and discovery features.
  • Page 10 Getting started with the CommandCentral family About Veritas CommandCentral Storage explorer polls the storage array using the polling interval—for example, a polling interval of 180 minutes. Change detection is available for the following storage arrays: EMC CLARiiON EMC Symmetrix Hitachi HiCommand HP EVA NetApp unified storage devices For information about enabling change detection, see the CommandCentral...
  • Page 11 Getting started with the CommandCentral family About Veritas CommandCentral Storage Added support for discovery of ESX servers through the VMware Infrastructure SDK In CommandCentral Storage 5.1, you can now configure discovery of ESX servers through the VMware Infrastructure SDK (VI SDK). This allows you to discover individual ESX servers through VI SDK or a VirtualCenter that manages multiple ESX servers through VI SDK.

  • Page 12: Installation

    Getting started with the CommandCentral family About Veritas CommandCentral Storage VxVM volumes Added the Switch Port Usage Trend report You can now view the Switch Port Usage Trend report, which allows you to track used and unused ports over a specified time frame. New sample ad hoc reports CommandCentral Storage now includes the following sample ad hoc reports: Application Access Path Inventory Report: Presents all the combinations of...

  • Page 13: Other Enhancements

    CommandCentral 5.1. When you upgrade to 5.1, an evaluation license installs. The evaluation license is valid for 60 days. Obtain new licenses before the evaluation license expires. For more information about obtaining new licenses, go to the Symantec Licensing Portal: www.symantec.com/business/products/licensing/activation/ For more information about CommandCentral licensing, refer to the CommandCentral Administrator s Guide.
  • Page 14 Getting started with the CommandCentral family About Veritas CommandCentral Storage Added links to access the CommandCentral Storage Change Manager Console If you enable CommandCentral Storage Change Manager on your Management Server, you can load the CommandCentral Storage Change Manager Console from the CommandCentral Storage Console.
  • Page 15 CommandCentral Administrator s Guide. What you can do with CommandCentral Storage Symantec strives to help you manage the integrity of your information by enabling you to maintain the right balance of information security and availability. Symantec delivers market-leading technology, insight, and expertise in the areas of information security, data management, systems management, storage management, and application performance management.
  • Page 16 Getting started with the CommandCentral family About Veritas CommandCentral Storage Responding to this problem, some enterprises have implemented storage area networks (SANs) in which storage is placed on its own dedicated network. This dedicated network can improve efficiency and reliability by effectively separating traffic on the storage network from traffic on the main user network.
  • Page 17 Getting started with the CommandCentral family About Veritas CommandCentral Storage Generate reports about the network’s physical resources and about storage usage Troubleshoot network elements Manage day-to-day performance and resource availability Develop a data protection strategy and assure that the storage network is secure Meeting the needs of storage administrators with CommandCentral Storage...
  • Page 18 About Veritas CommandCentral Storage Change Manager Veritas CommandCentral™ Storage Change Manager by Symantec provides enterprise–wide insight into storage infrastructure–related changes in your data center. With this insight, you can maximize storage availability and minimize downtime due to planned and unplanned changes.
  • Page 19 Getting started with the CommandCentral family About Veritas CommandCentral Storage Change Manager Identifies potential risks to your storage infrastructure based on best practice policies. With risks, storage administrators can identify the impacted storage resources and take the necessary action to remove the risk from your storage infrastructure.
  • Page 20 About Veritas CommandCentral Enterprise Reporter Veritas CommandCentral Enterprise Reporter by Symantec (Enterprise Reporter) improves storage service management by aligning IT to business objectives. Enterprise Reporter provides the following to business information executives...
  • Page 21 Getting started with the CommandCentral family About Veritas CommandCentral Enterprise Reporter organized by location, departments, or any other logical business unit. This summarized information enables you to assess trends in your storage environment, which you can then analyze to assign responsibility. If you are a storage administrator, you can use Enterprise Reporter to identify capacity trends, review storage inventory, and determine how much storage costs per business unit.
  • Page 22 Getting started with the CommandCentral family About Veritas CommandCentral Enterprise Reporter What's new in CommandCentral Enterprise Reporter 5.0 MP1 CommandCentral Enterprise Reporter 5.0 MP1 contains and builds upon previous Enterprise Reporter functionality, providing several new features. Data rollup enhancements Storage tier rule builder enhancements Reporting enhancements Security enhancements Data rollup enhancements...
  • Page 23 Getting started with the CommandCentral family About Veritas CommandCentral Enterprise Reporter You can now use these custom attributes in Enterprise Reporter reports. In Query Studio, they appear in the list of storage object views with the prefix of "Custom Attribute." For example, to see custom attributes in the Switch Analysis package in Query Studio, select Switch Analysis Views >...
  • Page 24 Getting started with the CommandCentral family About Veritas CommandCentral Enterprise Reporter NetApp Volumes Dashboard customization with selected reports By default, the Dashboard shows report categories and their descriptions. With Enterprise Reporter 5.0 MP1, you can customize the Dashboard to show any report, including one that you created.

  • Page 25: Security Enhancements

    Getting started with the CommandCentral family About Veritas CommandCentral Enterprise Reporter Security enhancements Enterprise Reporter includes additional security features. SSL mode Cognos now runs in SSL mode, enabling enhanced security. User permission enhancements Enterprise Reporter now restricts actions based on the following user permissions: Administrator Read-write Read-only...
  • Page 26 Getting started with the CommandCentral family About Veritas CommandCentral Enterprise Reporter Business executives and storage administrators can use Enterprise Reporter to do the following: Develop highly customizable business views of data from multiple data sources. For example, administrators can discover global storage usage trends and drill down to identify high consumers across geographic or business units.
  • Page 27 Configure network devices for discovery and management Prepare your Oracle database (Enterprise Reporter only) Consider how you will implement the Symantec Product Authentication Service Review a complete set of planning considerations in the following documents: For CommandCentral Storage and CommandCentral Storage Change Manager, refer to the CommandCentral Installation Guide.

  • Page 28: Installation Overview

    Getting started with the CommandCentral family Getting CommandCentral up and running Supported operating systems for CommandCentral components Table 1-1 Component Operating systems supported CommandCentral Solaris and Windows Storage Management Server CommandCentral Solaris and Windows Storage Change Manager Management Server Enterprise Reporter Solaris Management Server CommandCentral...

  • Page 29: Getting Help

    Getting help If an issue arises while you are using CommandCentral, use the following information to pinpoint the problem and, if necessary, report it to Symantec. For technical assistance, visit the following Web site: http://www.symantec.com/enterprise/support/assistance_care.jsp and select phone or email support. This site also provides access to resources such as TechNotes, product alerts, software downloads, hardware compatibility lists, and the Symantec customer email notification service.
  • Page 30 Where to find more information about CommandCentral Diagnostic tools are also available to assist in troubleshooting problems associated with the product. These tools can be downloaded from the Symantec FTP site. The following troubleshooting tools are available specifically for use with...
  • Page 31 CommandCentral Third-Party Provides information about third-party software that License Agreements is used in CommandCentral Storage. Product documentation is available on the Symantec Technical Support web site: http://www.symantec.com/enterprise/support/documentation.jsp?pid=50379 About CommandCentral Storage Change Manager documentation The following guides provide information about CommandCentral Storage Change...
  • Page 32 Provides information about third-party software that License Agreements is used in CommandCentral Storage and CommandCentral Storage Change Manager. Product documentation is available on the Symantec Technical Support web site: www.symantec.com/enterprise/support/documentation.jsp?pid=54974 About CommandCentral Enterprise Reporter documentation The following guides provide information about Enterprise Reporter: CommandCentral Enterprise Provides information about managing your data—for...
  • Page 33 Getting started with the CommandCentral family Where to find more information about CommandCentral storage_management_docs@symantec.com Please include the following information with your documentation comments: The title and product version of the guide you are commenting on The topic (if relevant) you are commenting on...
  • Page 34 Getting started with the CommandCentral family Where to find more information about CommandCentral...
  • Page 35 Glossary See array virtual port. access group The zone set that is currently enforced on a Fibre Channel fabric. Only one zone active zone set set can be active for a fabric at a given time. See also zone set. See LUN storage.
  • Page 36 Audit Log Layer—such as devices added and removed—and to the CommandCentral Storage Alert Manager—such as modifications to policy and alert notification and changes to configuration settings. See Symantec Product Authentication Service. Authentication Service See Symantec Product Authorization Service. Authorization Service...
  • Page 37 CommandCentral Glossary In an EMC CLARiiON storage array, a set of addressable units (LUNs) defined so CLARiiON storage group that an operator can perform one LUN masking operation for the entire set of LUNs rather than separately for each LUN. Contrast with storage group. A set of hosts (each termed a node) that share a set of disks and are connected by cluster a set of redundant heartbeat networks.
  • Page 38 CommandCentral Glossary Console provides a central point to display and manage storage resources, create and modify policies, provision storage, administer access control, and view reports. A database, residing on the Management Server, that gathers data related to CommandCentral performance and monitoring, reports, alarms, service requests, and the Hardware Storage database Abstraction Layer (HAL).
  • Page 39 CommandCentral Glossary deleted objects, destroyed objects cannot be restored to the CommandCentral Storage database by a rediscover operation. Contrast with delete. A collective term for disks, tapes, disk arrays, tape arrays, and any other objects device that store data. Also storage device. The name the operating system uses to identify a storage resource (known as an device handle addressable unit or LUN), and the correct means (driver, system call) to access it.
  • Page 40 CommandCentral Glossary A notification that indicates when an action, such as an alert or a change in state, event has occurred for one or more objects on the storage network. A software tool that uses a unique methodology to discover information about a explorer particular kind of resource on the storage network.
  • Page 41 CommandCentral Glossary Gigabit interface converter. A widely used transceiver module for Fibre Channel. GBIC A GBIC is modular and hot-swappable and can be either copper or optical. A disk or tape device. When generic storage devices are visible to a host running generic device the Hardware Abstraction Layer (HAL), the CommandCentral Storage Console displays the correct object type.
  • Page 42 CommandCentral Glossary See array virtual port. host storage domain A common connection point for devices in the storage network. The hub may be unmanaged, IP-managed, or FC-managed. An unmanaged hub is passive in the sense that it serves simply as a conduit for data, moving the data from one storage resource to another.
  • Page 43 CommandCentral Glossary associated with the LUN (the access path) between that AddrUnit and an array port to which it is bound. The access control list for a LUN contains the World Wide Name of each HBA port that is allowed to access that LUN within the array. A CommandCentral Storage tool that helps you find LUNs on your storage network LUN Query Tool that match one or more properties, such as device vendor, storage type, capacity,...
  • Page 44 CommandCentral Glossary A single, unique addressable entity on a storage network. It is possible for objects object to be present within objects. For example, while a tape array is an object, each individual tape drive within the array is also an object. A host is an object, and the HBA inside the host is also an object.
  • Page 45 CommandCentral Glossary See CommandCentral Storage Agent Push Install Utility. Push Install A technique for managing storage resources to fulfill predefined service-level QoSS (Quality of storage criteria. For each service level, or tier, policy rules are used to ensure the service) appropriate level of availability and performance.
  • Page 46 CommandCentral Glossary A component that performed discovery and access control in the SANPoint Control SAN Access Layer (SAL) and CommandCentral Storage 4.x products. See Hardware Abstraction Layer (HAL). An operation that detects all resources visible to an explorer through either an scan in-band connection or a device manager.
  • Page 47 A common component that uses socket passing to reduce the number of ports Symantec Private required to be open across a firewall. PBX uses a paradigm similar to that of a Branch Exchange (PBX) telephone switchboard in which calls placed to a switchboard are redirected to a known extension.
  • Page 48 Storage to provide user authentication. Authentication Service is a set of processes Authentication Service and runtime libraries that enables users to log on to multiple Veritas products with one login. See also Symantec Product Authorization Service. A common component, also known as VRTSaz, that provides a centralized access Symantec Product control decision-making service.
  • Page 49 LUNs are visible to a managed host (usually due to zoning or LUN masking security). A common logging library used by Symantec products and components to log unified logging information about errors and other events. CommandCentral Storage users can...
  • Page 50 A Symantec product family that provides a fast, reliable backup and recovery Veritas NetBackup solution for environments ranging from terabytes to petabytes in size. The term...
  • Page 51 Volume Manager See Symantec Product Authorization Service. VRTSaz See virtual fabric. VSAN See Symantec Private Branch Exchange (VxPBX). VxPBX See CommandCentral Storage Web Engine. Web Engine A registered, 64-bit, unique identifier that is assigned to nodes and ports. World Wide Name (WWN) A specification developed by the W3C.
  • Page 52 CommandCentral Glossary...