HP StorageWorks MSA1000 Quickspecs page 7

QuickSpecs
Service & Support, CarePaq and Warranty Information
CarePaq Information
Sample part numbers
:
DA-11621 Canada — Version 2 — April 15, 2003
9x5, Next Business Day, On-Site Coverage, 3 years
9x5, 4-Hour Response, On-Site Coverage, 3 years
24x7, 4-Hour Response, On-Site Coverage, 3 years
9x5, Next Business Day, On-Site Coverage, 5 years
9x5, 4-Hour Response, On-Site Coverage, 5 years
24x7, 4-Hour Response, On-Site Coverage, 5 years
Hardware Installation
CarePaq is defined as an upgrade to the product warranty attribute, available for a specific duration and
hours of coverage.
CarePaq is not available for less than the product's warranty duration.
CarePaq is available for sale anytime during the warranty period for most products, but the commencement
date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase
may be required.
CarePaq services are prepaid.
NOTE: For additional CarePaq (hardware & software) information, as well as orderable part numbers, please
refer to the URL listed below:
English: http://www.compaq.ca/English/productinfo/storage/storageworks.htm
French: http://www.compaq.ca/Francais/Produits/stockage/Storageworksf.htm
specific for Tru64 UNIX and OpenVMS only
hp StorageWorks
modular SAN array 1000
FM-FCXHW-36
103840-002
FM-FC4HR-36
402165-002
FM-FC724-36
402164-002
FM-FCXHW-60
170183-002
FM-FC4HR-60
170185-002
FM-FC724-60
170187-002
FM-FCINS-IN
402162-002
7