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UIP300G (H.323 IP Phone) Administrator Guide...
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Preface This Document This document provides instructions to user for operating the UIP300G IP Phone. This manual provides a detailed description of the telephone, LCD displays and features. Basic telephone operations and features are explained. Setup and configuration instructions are also provided.
Regulatory Information FCC Part 15 Complies with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC Rules. U.L. Compliance This equipment complies with Underwriters Laboratories Standard U.L. 60950. Repairs NO REPAIRS CAN BE DONE BY THE CUSTOMER Hearing-Aid Compatibility The equipment is hearing-aid compatible.
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E If the product has been dropped, or the cabinet has been damaged. F If the product exhibits a distinct change in performance. 13 Uniden works to reduce lead content in our PVC coated cords in our products and accessories.
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• Consult the dealer or an experienced radio/TV technician for help. AC Adapter The UIP300G is intended to be supplied by AD300 a UL Listed direct plug-in power unit marked “Class 2” or “LPS” or “I.T.E. Power Supply” and rated 48VDC, 0.25A output.
Table of Contents Chapter 1 Product Description General Information ..................8 Standard Features of the Telephone ..............9 VoIP Specific Features ..................9 General Features ....................9 Control and Functions of the Telephone ............10 Function Keys....................10 LED Status ......................10 Specifications ....................11 Physical Interface..................11 Power Supply....................11 Speaker ......................11 Optional &...
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Handset Volume Control ................25 Speakerphone Volume Control ..............26 Headset Volume Control ................26 Ringer Volume Control ................26 Feature Operations ..................27 Handsfree ....................27 Speakerphone ..................27 Headset ....................27 Receiving a Call Using Handsfree ............27 Phone Book ....................27 Programmable and Fixed Function Keys ..........28 Speed Dial....................28 Do Not Disturb (DND) ................28 Voice Mail ....................28...
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Network Configuration ................46 Enable/Disable DHCP................47 Terminal IP Address ................48 Terminal Subnet Mask................49 Default Gateway IP Address ..............50 Enable/Disable VLAN ................51 VLAN ID ....................52 Restore Factory Settings................53 View Info ....................53 Web-Based Setup and Configuration ............54 User Configuration ................54 Phone Settings Configuration ..............56 Function Key Configuration..............57 Phone Book....................58 Password Change ................59...
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List of Figures Figure 1-1 The UIP300G IP Phone..............8 Figure 2-1 Footstand Mounting..............13 Figure 2-2 Plugging Handset Cord into Telephone........14 Figure 2-3 Connecting to LAN ..............14 Figure 2-4 Web Login Screen..............19 Figure 2-5 H.323 Configuration ..............20 Figure 2-6 Codec Configuration ..............21 Figure 4-1 Call Log Menu Structure ............31...
Chapter 1 Product Description General Information The UIP300G is a business IP telephone in an enterprise LAN environment and will be connected to a softswitch. This chapter describes the features of the UIP300G IP Phone and protocols that are used.
Standard Features of the Telephone The UIP300G comes equipped with the following standard features. • 2-line, 24-character alphanumeric LCD display • 10 LED indicators (Line 1, Line 2, Message Waiting Indication, Mute, Speaker/Headset, and five Function keys) • 12-key dial pad •...
(DND), and Voice Mail. LED Status There are 10 LEDs in the UIP300G. Four LEDs are located adjacent to the four fixed keys. Lines 1 and 2, Speaker/Headset and Mute show the status of the function in each key. The Message Waiting Indication is dedicated to notify the user of the arrival of an incoming call or a new voice mail.
Table 1-1 LED Status LED On LED Blinking LED Off Speaker/Headset Turned on when the When not used SPK/HS is pressed Mute While microphone is muted N/A While not muted Message Waiting When there is 1 or Arrival of Incoming Call when no more new Indication more new voice mail(s) when...
Optional & Replacement Equipment The following equipment is available for use with your UIP300G IP Phone. The table below provides a description and Part Number. Table 1-2 Optional & Replacement Equipment Description Part Number Equipment Diagram AC Adapter AD300 Cord...
The footstand is included with the UIP300G. The footstand can be attached to the bottom of the UIP300G, allowing the user to tilt the telephone at either low or high angle or to wall mount the telephone. The adjustments are clearly marked...
Handset Port Figure 2-2 Plugging Handset Cord into Telephone 2. Connect the Ethernet cable from the LAN to the network port on the UIP300G. The network port is located on the back side of the telephone. Do not connect the UIP300G to a standard telephone line.
This example provides steps for configuring an IP telephone via terminal based configuration (User interface) and the web browser based configuration. Both the UIP300G terminal interface and the web browser can be used to modify the information for the operation of the UIP300G.
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The default password is 654321. If an incorrect password is entered, the message “Incorrect Password” is displayed for one second. The Password screen is returned and the password can be entered again. 5. Once the correct password is entered, the DHCP option is displayed (default is Disabled).
7. Use to access the IP Address screen on the Network Config menu. 8. Press SELECT key to display the current IP address. 9. Press SELECT key again and enter the new IP address. The format of the IP address is: XXX.XXX.XXX.XXX Numbers 0~255 are valid entries for the IP address.
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16. When the “Press SELECT to Restart” message is displayed, press CANCEL/DEL key to return to the Network Config menu. The new Subnet Mask address is not recognized until the telephone has been restarted. When the telephone has been restarted, the LCD shows “Initializing...\”. After initialization is complete, the telephone returns to the time and date display.
2. Check the IP address on the telephone and enter that IP address in the web browser eg., http://169.254.1.10. (Refer to the “View Info” section on page 53 to obtain the IP address of UIP300G.) When the Enter Network Password screen appears, enter the User Name and Password. Click OK.
3. Access the H.323 Configuration screen and enter: • GK/GW Mode: GW_MODE/GK_MODE_MAN/GK_MODE_ AUTO/IP_MODE • GK/GW IP Address: XXX.XXX.XXX.XXX • GK/GW Port#: XXXXX • E.164 Alias (Phone #): XXXXXXXXXXXXXX • H323_ID Alias: XXXXXXXXXXXXXXXXXXXX For “GK/GW Port #” the port number is usually 1719 for GK modes and 1720 for GW mode.
5. Access the Codec Configuration screen and change Preferred Codec (The default preferred code is G.711_Mu). Figure 2-6 Codec Configuration 6. Click Submit. The UIP300G is now ready for operation. The phone will restart after clicking on Submit and the new settings are stored.
Chapter 3 Basic Operations General Information There are several basic operations that the UIP300G performs. Some of the basic operations include: • Standby • Originating a Call • Receiving a Call • 2-line Operation • Setting the Volume Telephone Operations Standby When the telephone is powered on, “Initializing...\”...
While the phone is on-hook standby mode, the current date and time is shown on the LCD. The telephone extension (E.164) number or H323 ID or display name is also displayed on the LCD (if available) while the telephone is on-hook and in standby mode.
If the headset is plugged in, conversation will be done through the headset instead of speakerphone. 2-Line Operation The UIP300G supports 2-line operations. Accessing Line 1 The UIP300G uses Line 1 if the user picks up the handset or presses the SPEAKER/HEADSET key.
Accessing a Line Using the Line Key Press Line 1 or Line 2 to access the appropriate line. When the line key is pressed, the LED on the line key turns on indicating the selected line is in use. If the handset is used, the user hears a dial tone through the handset. If the handset is in the cradle and the telephone was originally on-hook, pressing the line key causes the telephone to go off-hook and turns on the handsfree feature.
Speakerphone Volume Control The speakerphone volume is adjusted in the same way that the handset volume is adjusted when the speakerphone is in use. Refer to “Handset Volume Control” on page 25. The speakerphone can only be adjusted if the headset is not plugged in. Headset Volume Control The headset volume is adjusted in the same way that the speakerphone volume is adjusted.
Feature Operations The operation for the basic features of the UIP300G are described in this section. Handsfree This feature allows the user to make a call or receive a call without using the handset. This feature is provided when using the speakerphone or the headset.
Programmable and Fixed Function Keys There are five programmable keys and five fixed functions keys in the UIP300G. Programmable function keys can be assigned to one of the three available functions: Speed Dial, Do Not Disturb (DND), or Voice Mail.
Redial Redial may be set to dial a set of DTMF digits to invoke a gateway/gatekeeper redial, or may be set to provide quick access to the outgoing calls log. Redial – Call Logs The IP phone retains the last 30 outgoing calls (numbers if dialing manually or names if dialing from phone book) user has dialed.
Hold - DTMF String User presses HOLD key. This puts the remote party on hold via the gateway/gatekeeper system and there is no indication of this hold on the LCD. The steps for recovering from DTMF String hold are gateway/gatekeeper system dependent. The phone will provide music on hold, if using local hold.
Chapter 4 Setup Menu General Information This chapter describes how to setup and configure the UIP300G. The main setup and configuration menu is the Setup Menu. This menu consists of three submenus and displays information about the UIP300G: • Call Log Menu – This submenu is used to set operations relating to incoming, outgoing and missed call log information.
Every call record in any call log group, contains 4 common data fields regardless of its call log type: 1. Caller’s Name 2. Caller’s Phone Number 3. Call Date 4. Call Time To access the Call Logs submenu, use the arrows to choose Call Logs from the Setup Menu.
Dial a Call Log Record If user continues from the above section, press the SELECT key and user will see the first available action– Dial. (User can press the navigation keys to change to other actions). To make a phone call using the number inside the chosen call log record, choose Dial by pressing SELECT key.
Delete All Records in Any Call Log Group Besides three call log groups, the Call Log Menu also contains the Delete Logs feature. It allows user to delete all records inside any particular (or all) call log group(s). 1. From the Call Log Menu, choose Delete Logs items and press SELECT key.
The “phone book” can hold up to 50 records. As a result, navigating through the telephone records can become time consuming. To avoid lengthy searches, the UIP300G allows users to search the telephone records by entering a name or the first letter of a name. There are two types of searches: name search and quick search.
After the actual search is performed, the first record that matches the input string appears on the first line of the LCD display. • During the name input, user can move the cursor by using keys. • When there are user input characters and the cursor is moved over a particular character, a press of CANCEL/DEL key will delete the character that the cursor is highlighting.
If the Phone Book is full when user tries to add a new record, “Phone Book is Full” message will be displayed on the screen. Then, it will return to the Phone Book Menu with the Dial item on the display. Otherwise the normal record adding procedure should be shown as follows.
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3. Enter the phone number. • Whenever the CANCEL/DEL key is pressed, the last digit will be deleted. • Whenever the REDIAL key is pressed, the character “,” will be inserted. The “,” character represents a 2 second pause is to be performed between the previous digit and the next digit, when the entry is dialed.
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Edit a Phone Book Record 1. From the Phone Book Menu, choose the Edit item using the navigation keys and press the SELECT key. If the phone book is empty, you will see the message, “Phone Book is Empty”, for one second. 2.
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Delete a Single Record 3a.If Delete One by One is chosen, it will bring the user to the first record in the phone book. User may get to a desired record quickly by performing a Quick Search and/or using the keys to navigate to the desired record.
Telephone Configuration Telephone configuration includes configurations related to the characteristics of features of a normal telephone call. These characteristics and features include: N Call Duration N Local Date/Time N Ringer Tone N LCD Contrast N Function Key Phone Call Duration Configuration Local Date/Time Ringer Tone...
To access the Phone Configuration Menu and set up a telephone configuration: 1. Press MENU key. 2. When the Setup Menu screen is displayed, the Call Logs submenu is the first selection that is displayed. Use the key to highlight the Configuration submenu.
Local Date/Time This selection allows the user to set the local date and time. To access the Local Date/Time option and set date and time: 1. From the Phone Configuration menu use the keys to access the Local Date / Time option, then press SELECT key. 2.
Ringer Tone There are eight types of ringer tones available. To access the Ringer Tone option and set the desired tone: 1. From the Phone Configuration menu use the keys to access the Ringer Tone option, then press SELECT key. 2.
Function Key Five function keys are available. Each of these keys can be assigned to one of three possible features: Do Not Disturb (DND), Speed Dial and Voice Mail. To access and program a function key: 1. From the Phone Configuration menu use the keys to access the Function Key option, then press SELECT key.
Assignments in this menu are used to manage the network settings for the UIP300G. Users can enter the Network Configuration menu from the Configuration Menu. There are six network configurations that can be retrieved or modified.
4. When prompted to enter “Password” enter the password, then press SELECT key. The default password is 654321. If an incorrect password is entered, the message “Incorrect Password” is displayed for one second. 5. Once the correct password is entered, the DHCP option is displayed with the current setting.
To access this option and to enable/disable DHCP: 1. If already in Network Configuration menu, use the keys to access DHCP option. 2. Press SELECT key. 3. Use the keys to select enable/disable, and then press SELECT key. • If “Enable” is selected, the message “Press SELECT to Restart” is displayed. Press SELECT key, to restart the telephone.
To change the IP address: 1. If already in the Network Configuration menu, use the keys to access the IP address option. 2. Press SELECT key to display the current IP address. 3. Press SELECT key again and enter the new IP address. The format of the IP address is: XXX.XXX.XXX.XXX Numbers 0~255 are valid entries for the IP address.
3. Press SELECT key again and enter the Subnet Mask. The format of the Subnet Mask is: XXX.XXX.XXX.XXX Numbers 0~255 are valid entries for the Subnet Mask. 4. After the correct Subnet Mask is entered, press SELECT key and restart the telephone, or press CANCEL/DEL key to cancel restart the phone and continue setting up the telephone.
Enable/Disable VLAN This option is used to enable or disable the VLAN. To enable/disable VLAN: 1. If already in the Network Configuration menu, use the keys to access the VLAN option, and press SELECT key. 2. Use the to change to the desired selection and press SELECT key.
VLAN ID This option is used to read/write the VLAN ID. To read/write the VLAN ID: 1. If already in the Network Configuration menu, use the keys to access the VLAN ID option. 2. To read the VLAN ID, press SELECT key. To return to the previous screen without changing the ID press CANCEL/DEL key.
Restore Factory Settings This option restores the default settings and configurations that were set at the factory. To restore the factory settings: 1. From the standby mode screen, press the MENU key. The Setup Menu is displayed. 2. Use the keys to access the Configuration submenu.
Web-Based Setup and Configuration The web-based configuration enables a user to setup and configure the UIP300G using a web browser on their PC. The web-based configuration provides additional settings not available using the telephone. Microsoft Internet Explorer v.4.0 or higher must be used.
4. The “User Main Page” screen is displayed. This screen provides four links: N Phone Settings (allows telephone functions to be configured) N Function Keys (allows function keys to be configured) N Phone Book (allows users to set up a personal telephone book) N Password Change (allows users to change their password) Click on any of the four links to view or edit the selection.
Figure 4-8 Phone Settings On the Phone Settings screen, change the settings and then click Submit. The new settings are stored in the flash memory of the UIP300G and the page is updated with new settings. If Refresh is clicked before Submit, the...
Disturb) and enter the associated telephone number (if necessary) and click Submit. The new settings are stored in the flash memory of the UIP300G and the page is refreshed with the updated settings. If Refresh is clicked before Submit, the values posted in the page are reset.
Phone Book This option allows users to view their phone book and to add, delete and modify entries in their Phone Book. Figure 4-10 Phone Book Configuration To add an entry to the Phone Book: 1. Enter the Name and Phone Number in the appropriate fields on the screen. 2.
Change” and reenter the passwords. 3. Confirm the new password in the Confirm New Password field. The new settings are stored in the flash memory of the UIP300G and the page is refreshed with the updated settings. If Refresh is clicked before Submit, the values posted in the page are reset.
2. Check the IP address on the telephone and enter that IP address in the web browser: http://169.254.1.10 (Refer to the “View Info” section on page 53 to obtain the IP address of UIP300G.) 3. When the Enter Network Password screen appears, enter the User Name and Password.
To access the Administrative Configuration screen and modify network and protocol configurations: Figure 4-13 Administrative Configuration Main Page 4. The Administrator Configuration screen appears. This screen provides the following links: N Network Configuration N H.323 Configuration N SNTP Server Configuration N Codec Configuration N Add/Del User and Password N Change Admin Password...
2. Click Submit. • The new settings are stored in the flash memory of the UIP300G and the telephone resets. • Click Refresh before clicking Submit to cancel the changes.
2. Click Submit. • The new settings are stored in the flash memory of the UIP300G and the telephone resets. • Click Refresh before clicking Submit to cancel the changes.
SNTP Server This option allows users to modify the following SNTP (Simple Network Time Protocol) related configurations. N SNTP (Enable/Disable) N Daylight Savings Time (Enable/Disable) N Time Zone Offset (-12 to +12) N SNTP Server IP Address Figure 4-16 SNTP Server Configuration To change a configuration: 1.
Codec Configuration This option allows users to modify the following voice Codec related configurations. N Preferred Codec N Acoustic Echo Canceller (Enable/Disable) N Packet Size (ms) N Nominal Jitter Depth (ms) The nominal jitter depth must be at least twice as large as the packet size. N VAD (Enable/Disable) Figure 4-17 Codec Configuration To change a configuration:...
• To add a new user, delete the exiting user and then add the new user. 3. Click Submit. • The new settings are stored in the flash memory of the UIP300G . • Click Refresh before clicking Submit to cancel the changes.
3. Enter the new password again in the Confirm Password field. 4. Click Submit. • The new settings are stored in the flash memory of the UIP300G . • Click Refresh before clicking Submit to cancel the changes. • When the password has been successfully changed, the “Enter Network...
Update Firmware This option allows users to update the firmware. Firmware updates can only be done using the web browser. Figure 4-20 Update Firmware To update the firmware: 1. Enter the TFTP Server IP Address. 2. Enter the User ID (optional). 3.
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When the firmware starts updating “Downloading Firmware...” is displayed. When the firmware file has been downloaded into RAM on the UIP300G, the checksum calculation starts. When the checksum calculation has finished, the old firmware is erased (the second line of the display indicates the sector of the flash being erased).
Update Configuration File This option allows users to upload a coding profile related configuration file. Figure 4-21 Update Configuration To update the configuration file: 1. Enter the TFTP Server IP Address. 2. Enter the User ID (optional). 3. Enter the Password (optional). 4.
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When the configuration file starts downloading, “Downloading Config...” is displayed. Once the configuration file has been downloaded into the RAM on the UIP300G, the progress message is displayed while the configuration is being updated. When the configuration update has been completed, “Config File Download...
Appendix General Information This appendix provides information about the default setup and configuration data and provides a setup menu diagram to give users a “roadmap” of the programming menu structure. Factory Default Settings Parameter Default Handset Volume 2nd level Speakerphone Volume 2nd level Headset Volume 2nd level...
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Parameter Default Display Name “IP Phone” E.164 Alias (Phone #) 1000 H.323-ID Alias “user” LCD Display Type DISPLAY_OFF Calling Party Name Type DISPLAY_NAME CID Display Type CALLING_PARTY_NAME Dial Tone INTERNAL Connection Password String “” DTMF Mode ALPHANUMERIC Redial Key Mode CALL_LOGS Conference Key Mode LOCAL...