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Related Manuals for Uniden UIP312
Summary of Contents for Uniden UIP312
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Page 1: User Guide
User Guide V 1.6 (S/W v1.2.8, Bootrom v3.1.2) UIP312 CENTREX IP TELEPHONE... -
Page 2: Revision History
Revision History Version DATE RESP.ENGR. 04/01/03 T, Ryu 07/22/03 T, Ryu DESCRIPTION •Change the Incoming Call log [9.2.2] • No change - i -... -
Page 3: Table Of Contents
Table of Contents 1. Safety Information ……………………………………………………………………………….…… 2. Introduction …………………………………………………………….. ……………………………. 3. Package Contents ……………………………………………………………………………………. 4. Phone Description ……………………………………………………………………..…………….. 5. How the Keys Work ………………………………………………………………………..….……… 6. Quick Installation …………………………………………………………………………………….. 6.1 Installing the Phone …………………………………………………………………… 6.2 How to Use the Headset and Headset Adapter ……………………………………. 6.3 Placement of the Phone ……………….………………………………………………... - Page 4 9.4 Phone Setting ………………………………………………………………………….. 9.4.1 VMS Number …………………………………………………………………… 9.4.2 Ring Type ………………………………………………………………………. 9.4.3 Display Name ……………………………………………………………..……. 9.4.4 Phone Function ……………………………………………………..…………. 9.4.4.1 Do Not Disturb ……………………………………………………….. 9.4.4.2 Disable Redial ………………………………………………………… 9.5 System ………………………………………………………………….……………… 9.5.1 New Password …………………………………………………………….…… 9.5.2 Change Password …………………………………………………………….. 9.5.3 Clear Password …………………………………………………………………...
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Page 5: Safety Information
1. Safety Information Utmost care and attention has been devoted to quality standards in the manufacture of your new Phone. Safety is a major factor in the design of every set. But, safety is your responsibility too. To avoid injury and damage to the phone, please follow these important safety instructions when installing, using your phone. -
Page 6: Introduction
2. Introduction This Phone is an advanced phone that allows users to achieve perfect voice communication over the IP network without using a personal computer. Not only does the Phone support all the conveniences and functions of a digital key system phone, it also perfectly integrates all the merits and features of analog and IP phones over the data communication system. -
Page 7: Package Contents
3. Package Contents The following items are included in your Phone package. • One phone body • One Handset Cord • One DC 18V 600mA Adapter • One User Guide • One UTP Cable (2m) • One Headset Adapter • One Foot Stand Foot Stand Phone Body Handset Cord... -
Page 8: Phone Description
4. Phone Description Display LCD Soft Keys Handset Arrow Keys Volume Key Dial Pad Moves to previous menu Moves Up Moves to upper menu Moves Down Page 4 Message Waiting Lamp SHIFT Key Speed dial label Function Keys (F1~F14) FLASH Button FLASH REDIAL REDIAL Button... -
Page 9: How The Keys Work
5. How the Keys Work MENU Pressing the MENU key display this phone’s MENU items, such as Call History, Speed Dial, Phone Setting, System, Information, Setup and Exit. CANCEL Pressing the CANCEL key allows an item selected from the MENU screen to be exited or canceled LINE1 Selects Line 1... - Page 10 VOLUME The VOLUME Keys have multiple functions. 1. Pressing the VOLUME key allows you to control the handset, speakerphone, and ringer volume. Volume levels are as follows: Handset: 0 to 6 / Ringer: 0 to 6 / Speakerphone: 0 to 6 / Headset 0 to 6 2.
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Page 11: Quick Installation
6. Quick Installation WARNING The minimum requirements for using UIP312 are network configuration such as DHCP, IP Address, Net Mask, Gateway, DNS, etc., and GK address and alias configuration. If above requirements are not satisfied, consult your network administrator. 6.1 Installing the Phone Unpack all the contents you received with your Phone. -
Page 12: How To Use The Headset And Headset Adapter
Insert the Headset Adapter into the SPK and MIC holes on the left side of the phone Insert the RJ-11(4-Pin) headset jack from headset into the Headset Adapter. Note: You can use any standard headset since UIP312’s headset pin map conforms to the standard. -
Page 13: Placement Of The Phone
Note: UIP312 supports the POL service in the uplink ethernet port only, and does not support the POL service in the downlink ethernet port. -
Page 14: How To Use The Multi-Line Features
7.1 Description The UIP312 is a Multi-Line phone with two distinct numbers for making and receiving calls. Note: 1. In order to utilize Multi-Line feature of UIP312, both LINE 1 alias and LINE 2 alias must be registered. 2. A call attempt on a line that is not registered will not do anything but make the phone beep. -
Page 15: Making A Call
MENU → Call History → Incoming Calls 7.3 Making a call 7.3.1 Using the handset or the speakerphone key while UIP312 is idle 1) If both LINE1 and LINE2 are already registered, picking up the handset or pressing the speakerphone button will let you make a call on LINE1. -
Page 16: Receiving A Call
[ Off hook state ] You will see the screen to the right when the phone goes off hook by either picking up the handset or pressing the speakerphone button. You will hear dial tone. If you hear no dial tone or see no “== TALKING ==“... - Page 17 7.3.2 When there are two incoming calls at the same time • This telephone can receive multiple calls. • You will see the Caller IDs for both LINE1 and LINE2 on the screen. 1) If you pick up the handset or press the speakerphone button, whichever call that came in first will be answered.
- Page 18 TIP : Waiting Call This is an example of Waiting Call. Let’s say there are Phone A, B, and C. Step 1. Phone B makes a call to Phone A. The connection is established between the two. Step 2. Phone C makes a call to Phone A. You will see the Caller ID info of Phone C on the Phone A’s screen.
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Page 19: Disconnecting A Call
7.4 Disconnecting a call NOTE : You cannot disconnect existing calls by pressing the LINE1 or LINE2 key • Unlike the speakerphone button, LINE1 key and LINE2 key are only used for off hook or switching lines. 7.4.1 Disconnecting when a single line is in use: •... - Page 20 • If the user doesn't pick up the handset, press the speakerphone button or press the LINE 1 button within 6 seconds, in order to remind the user of the existing call on LINE 1, UIP312 starts ringing and flashing the Message Lamp as if there is an incoming call. This is called "Reminder Ring".
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Page 21: Phone Operation
0 to 6. • The VOLUME setting is saved for all future calls until you readjust the volume. Note: The default Volume is set to 3 and the operational quality of UIP312 is optimal at this default Volume. - Page 22 Handset Volume control Press the Volume UP/DOWN keys while using the handset. Speakerphone Volume control Press the Volume UP/DOWN keys while using the speakerphone. Headset Volume control Press the Volume UP/DOWN keys while using the headset. Ringer Volume control Press the Volume UP/DOWN keys while the phone is idle.
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Page 23: Muting A Call
8.4 Muting a call During a call, you can mute the handset, headset or speakerphone by pressing the MUTE button to prevent another party from hearing what you or someone else in the room is saying (The MUTE LED will light up indicating the mute function is enabled. ) To disable the mute function, press the MUTE button again. -
Page 24: Caller Id
8.7 Caller ID Caller ID service can be used with the Phone. Caller ID allows you to see information about the caller before you answer the phone. Caller ID will provide you with a caller’s information even if you are already on another call. In some special circumstances, the Caller ID will display “Private”, “Out of Area”, or no information at all instead of the caller’s number. -
Page 25: Headset Audio Path
If the headset is plugged back out, you will be able to talk and hear through the speaker phone again. TIP: Using any headset that is not recommended by Uniden might possibly cause the other person on the line sounds relatively louder or quieter. If this happens you will have to adjust the volume using the Volume key as well as the person on the other end of the line. -
Page 26: Inputting Characters (Dial Pad)
8.10 Inputting Characters ( Dial Pad ) 8.10.1 Alphanumeric Characters Some menu items such as “Speed Dial Name” require you to enter characters. Each DTMF key in the dial pad is assigned an integer 0~9, *, or #, either only or as well as 3 or 4 alphabet letters and some symbols. - Page 27 8.10.2 Numbers Only Some menu items require you to input numbers only. In such menu items, you can use the DTMF keys in the dial pad to input numbers in the same way described in the previous section. Only exception is that each DTMF key is assigned an integer number 0~9, *, or # only, and no additional characters like alphabet letters.
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Page 28: Using The Menu Options
9. Using the MENU Options 9.1 Menu Structure Menu structure for each of the menus that can be selected from the idle menu. MENU Call History Speed Dial Phone Setting System Information Setup Exit Outgoing Calls Incoming Calls [F1] [F14] VMS Number Ring Type Display Name... -
Page 29: Call History
9.2 Call History UIP312 keeps a history of the calls you have made and you have received. It let you find a specific call information and redial that number as well. It stores up to 16 most recently dialed calls information and 16 most recently received calls information. -
Page 30: Outgoing Calls
9.2.1 Outgoing Calls Outgoing Calls stores up to 16 most recently dialed calls information and let you make a redial and delete a desired call information. Press the MENU button. 1. In the MENU screen, select Call History. 2. There are two items in the Call History menu. Select Outgoing Calls 3. -
Page 31: Incoming Calls
9.2.2 Incoming Calls Incoming Calls stores up to 16 most recently received calls information. Incoming Calls are classified either as “Received Call” and “Missed Call”. Note: Calls come in with no Caller ID information are not stored. Press the MENU button. 1. -
Page 32: Speed Dial
9.3 Speed Dial ( One Touch Dialing ) UIP312 provides Speed dial feature which enables you to store frequently dialed numbers and conveniently make the call with a single key press. You can save up to 14 different phone numbers and assign a name to each of them. -
Page 33: How To Set Up Your Speed Dial
9.3.1 How to Set Up Your Speed Dial 1. This phone allows you to customize 14 Speed Dial keys. None of the Speed Dial Keys are assigned to a specific line so that you may use the Speed Dial keys with either line. - Page 34 5. Select the number field and press the right arrow key. Then input the phone number that corresponds with the previously entered name and press OK. Up to 40 digits can be entered in the number field. A pause may also be entered for convenience with automated answering systems.
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Page 35: How To Use Speed Dial
9.3.2 How to Use Speed Dial 1. Dialing & Modifying (Using MENU) Press the MENU button. 1. On the MENU screen, select Speed Dial. 2. On the Speed Dial screen, select the number that you want to call. 3. On the Speed Dial 1 screen, select one of the following: - Dialing: to make a call - Name: to change the name... - Page 36 2. Dialing (Using Function key) Including the SHIFT key, there are 8 Function keys. To access Function keys F1 through F7, press the desired key without pressing the SHIFT key. Note: The name information of the pressed Speed dial key is displayed for about 2 seconds.
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Page 37: Phone Setting
9.4 Phone Setting UIP312 provides additional features that let you change different ring types, set names to be displayed on top of the screen, configure Do Not Disturb function and Disable Redial function. How to Use Phone Setting Press the MENU button. - Page 38 2. Select VMS Number in Phone Setting and enter your VMS number, then press OK. This process sets up a speed-dial number for VMS access. Up to 20 digits can be programmed for the VMS number. VMS number is user password protected Note: To program a pause press the REDIAL button.
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Page 39: Ring Type
9.4.2 Ring Type You can have different ring types for LINE1 and LINE2. Once the ring types are set differently between LINE1 and LINE2, you will hear different ring when a call came in on LINE1 from when a call came in on LINE2. 1. -
Page 40: Display Name
9.4.3 Display Name This menu item let you set a name to be displayed for LINE1 or LINE2 on top of the main screen. If neither of the lines are registered you will see “Not registered” on top of the screen. -
Page 41: Phone Function
9.4.4 Phone Function UIP312 let you make the phone not ring as well as disable its redial capability. These two functions are Do Not Disturb and Disable Redial. Note: These two functions go back to their default settings after power on or reset. -
Page 42: Do Not Disturb
Note :[ ] mark in the box indicates the corresponding function is enabled. Note: When Do Not Disturb is ON, UIP312 won’t make any tone except the DTMF tones. In other words, pressing the REDIAL button while the Disable Redial is activated or, for instance, pressing the LINE 2 key when LINE 2 is not registered will make no beep. -
Page 43: System
9.5 System 9.5.1 New Password Those configuration menu items critical to UIP312’s fundamental operations are protected by a user or an administrator password. You can set the User password in this menu. Menu items protected by the User or administrator password are as follows. - Page 44 3. On the New Password screen, input your new password using the dial pad. Only numerals can be used for the password. The password can be from one to four digits. ※ Input Number Only 4. When prompted, retype your password. If you do not want the phone to be password protected, press OK at the Enter New Password prompt without entering any text.
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Page 45: Change Password
9.5.2 Change Password You are allowed to change the currently set password. If no password is currently set, you will see “New Password” submenu instead of “Change Password” submenu. 1. Press the MENU button. On the MENU screen, select System. 2. -
Page 46: Clear Password
9.5.3 Clear Password You can also clear the currently set password. If no password is currently set, you will see “New Password” submenu instead of “Change Password” submenu. 1. Press the MENU button. On the MENU screen, select System. 2. Select Change Password 3. -
Page 47: Time
9.5.4 Time (Auto and Manual) You can set the time and the date displayed on the main screen of UIP312. UIP312 provides two ways to do it. [AUTO] Mode enables UIP312 to set the time and date automatically. [MANUAL] Mode let you directly set them. - Page 48 3. For Auto, after selecting AUTO Mode select AUTO Using the right arrow key. 4. Select Time Server 5. Enter the time server’s IP address. (Consult your network administrator for assistance.) (This Time Server’s address is valid only when the network is set to Manual IP.) 6.
- Page 49 When in DHCP mode, UIP312 will automatically adjust to the daylight saving time by accessing the DHCP server. If your phone does not reflect the daylight saving time, please contact your network administrator. If your UIP312 is not in DHCP mode, you will have to change the time offset for yourself. Standard time Daylight Savings Time GMT –04:00...
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Page 50: Manual Mode
9.5.4.2 MANUAL Mode 1. Press the MENU button. On the MENU screen, select System and then select Time 2. For Manual, select MANUAL Mode. Then select MANUAL using the right arrow key. Note: When trying to accessing MANUAL submenu while Mode is in [AUTO], you will be warned with “Invalid Mode!!”... -
Page 51: Country & Sp
9.5.5 Country & SP (Service Provider) 1. Press the MENU button. On the Menu screen,select System and then select Country & SP. (Consult your network administrator for assistance.) 2. Press the Up/Down or Left/Right arrow keys to select Country & SP. (The default is U.S.A.) Note: If you are using this phone outside the U.S.A., please consult your administrator for assistance. -
Page 52: Reboot
9.5.6 Reboot 1. On the Menu screen, select System and then select Reboot. By doing this, the phone can be rebooted without resetting power. 2. Press the right arrow key to confirm the reboot process. 3. The phone will be rebooted with the following warning message Page 48... -
Page 53: Information
9.6 Information 9.6.1 Version You can see the version info of the software and the hardware currently installed in you UIP312. 1. On the Menu screen, select Information. 2. On the Information screen, select Version to obtain information about your phone’s application software, Bootrom, and hardware version. -
Page 54: Network
9.6.2 Network You can see the current network setting of your UIP312. 1. On the Menu screen, select Information. 2. Select Network 3. To obtain your IP address, select IP Config. 4. Follow the same procedure to obtain Information about your phone’s DNS and MAC Addresses. -
Page 55: Ip Phone
9.6.3 IP Phone You can see the configuration info that enables UIP312 to make basic calls. 1. On the Menu screen, select Information. 2. Select IP Phone to verify gatekeeper address, and your phone’s frame size and jitter buffer size. - Page 56 5. Select Codec 6. The Codec information will be displayed 7. Select Jitter Buffer. 8. The default value of each jitter buffer is G.711 - 20 ms G.723.1 – 60 ms G.729A – 40 ms. Page 52...
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Page 57: Using The Setup Menus
The configuration items explained in this chapter are items that are necessary for the most fundamental operation of UIP312. Since these items can be critical to the voice quality of UIP312, you are advised to consult your administrator on how to configure. -
Page 58: Gk Address
3. Select GK Address to enter your GK address. (Please consult with your network administrator to obtain your GK address.) 4. Using the dial pad, input your GK address. To key-in a period (.) when entering an IP address, press “ * “. Note: If GK Address is not correctly set, you won’t be able to use the phone. -
Page 59: Alias Number
4. To set up Alias 2, follow the same procedure used for Alias 1. Note: At least either one of Alias 1 or Alias 2 must be properly set in order for UIP312 to work. Consult your administrator for more info. - Page 60 TIP: Line 1 and Line 2 cannot have the same alias. If you enter the same alias of the other line, you will be notified with the warning message, saying “Duplicate Alias!!!”, and that alias will not be saved. Page 56...
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Page 61: H235 Password
Address Setting. Note: Since Address Setting menu is protected by administrator password, if your UIP312 has the administrator password set you will be asked to enter the password. 2. Select H235 Password. 3. Enter your H235 password and press OK key. -
Page 62: Voice
10.2 Voice 10.2.1 Select Codec Codec refers to a way for UIP312 to compress voice data. Codecs supported by UIP312 are G.711, G.723.1 and G.729.A. Because different codec setting might affect the voice quality of the phone, consult with your administrator when changing the setting. -
Page 63: Jitter Buffer
Depends on the network condition, possible transmission problem may result in low voice quality. Taking such characteristics of network transfer into account, you can configure Jitter Buffer to improve the voice quality of UIP312. For details, please consult your administrator. - Page 64 5. Select G.723.1 Buffer. 6. To manually select the G.723.1 Buffer, select the desired G.723.1buffer size between 10ms and 180ms by using the arrow keys. (The default value is 60ms.) 7. Select G.729A Buffer. 8. To manually select the G.729A Buffer, select the desired G.729Abuffer size between 10ms and 160ms by using the arrow keys.
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Page 65: Priority
10.3 Priority UIP312 provides a feature that gives voice data higher priority than other data when they are transmitted over the network in order to achieve QoS (Quality of Service) Please consult with your administrator when changing the setting. 10.3.1 Signal DiffServ 1. -
Page 66: Voice Diffserv
10.3.2 Voice DiffServ 1. In the Setup menu screen, select Priority. Note: Since Priority menu is protected by administrator password, if your UIP312 has the administrator password set you will be asked to enter the password. 2. Select Voice DiffServ. -
Page 67: Display Information
When the S/W version in the TFTP server and the version currently installed in your UIP312 are different, UIP312 is automatically upgraded. 11.2 “DHCP Expired” You will see this message when your UIP312 cannot receive an IP address from the DHCP server. UIP312 will reboot after the message. -
Page 68: Troubleshooting Guide
12. Troubleshooting Guide While Using Check the following: 1. Cannot make a call (there is no dial tone). Check the phone installation. Also check the connection between the Gatekeeper and the Phone. 2. Cannot make a call (there is a dial tone but no ringing). Check the connection to the Gatekeeper or contact the administrator. -
Page 69: Frequently Asked Questions
Clear Bootrom. 5. How to use Headset Uniden has provided an adapter for the UIP312 hardware to make the headset jacks located on the left side of the main phone body function in a more universal application. (see 6.2 How to Use the Headset and Headset Adapter in this User Guide) 6. -
Page 70: Fcc Statement
14. FCC Statement Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 71: Glossary
15. Glossary Alias Alias is the user’s telephone number. Centrex Business and personal service provided by a telephone company or service provider. Part of custom-calling services. CODEC In this context, the term is an acronym for "coder/decoder." This type of codec combines analog-to-digital conversion and digital-to-analog conversion functions in a single chip. - Page 72 IP Telephony IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's Packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network.