Valcom V-2003A-E User Manual page 6

SYMPTOM
1. No output to speakers
2. No music output.
3. Programmed feature not
functioning.
This product, bearing the "VALCOM" Trademark, excluding the batteries, is guaranteed by the manufacturer for the period
of one year from the date of purchase and will, during this period, be repaired or replaced (with the same or a similar model),
at our option, free of charges, if there is any defect due to faulty materials or workmanship. This guarantee does not cover
defects arising from accidental damage, misuse or wear and tear, and is available only to the original purchaser of the
product from an official "VALCOM" distributor or dealer.
This guarantee applies to all Valcom products purchased and used in the EEC. Products should be returned to your
nearest Valcom distributor or dealer. If, however, the product has not been purchased in the EEC country where the
distributor or dealer is located, the customer may be advised to return to the EEC country where the purchased originated, if
parts are unavailable
or there are other unavoidable circumstances which hinder, or prevent service being given under guarantee.
Any person claiming under this guarantee must, on returning the product, supply proof of the date of purchase and a brief
description of the nature of the fault.
NOTE: PROOF OF PURCHASE WILL BE ACCEPTED IN THE FORM OF EITHER THE ORIGINAL RECEIPT OF
PURCHASE OR THE GUARANTEE CERTIFICATE AND SUCH RECEIPT OR CERTIFICATE MUST BEAR THE
DISTRIBUTOR OR DEALERS OFFICIAL STAMP AND THE DATE OF PURCHASE.
Charges will be made for all repairs unless either the purchase receipt or the stamped and dated Guarantee Certificate is
returned with the product.
The guarantee does not effect the Statutory Rights of the customer.
TABLE 1 - TROUBLESHOOTING CHART
SOLUTION
A. Check for the presence of audio on the page outputs of the
V-2003A-E/V-2003AHF-E during a page using a telephone test set.
Refer to the Installation Section for connection information.
B. Check AC line fuse on V-2003A-E/V-2003AHF-E.
A. Using a telephone test set check for music on the music input
terminals.
B. Check program.
A. Check program.
B. Reprogram zone.
VALCOM U.K. WARRANTY
6