Chapter 4: Troubleshooting - TYAN M3289 User Manual

Chapter 4: Troubleshooting

The following provides the general problems and solutions you will meet in setting up
the SMDC card. For more information, please visit our website http://www.tyan.com.
Question: What are SMDC and TSO?
Solution: SMDC means System Management Daughter Card. It's an embedded
system, independent of the operating system, using the Sm bus to monitor hardware
sensors. TSO means Tyan System Operator. It is installed on different operating
systems and allows remote or local monitoring.
Where can I find information about SMDC/TSO on the Tyan Website?
You can find a page of information for all related motherboards and SMDC/TSO needs
at the following link: http://www.tyan.com/support/html/faq_tso.html
Where can I find information about bios versions that are needed for my
motherboard so it supports SMDC/TSO correctly?
You can find listing of the bios versions for the various motherboards at the following
link: ftp://ftp.tyan.com/software/tso/bios/
Where can I find information about firmware versions that are needed for my
motherboard so it supports SMDC/TSO correctly?
You can find a listing of all the firmware versions at the following link:
ftp://ftp.tyan.com/software/tso/firmware/
Where can I find information about utilities that are needed for my motherboard
so it supports SMDC/TSO correctly?
You can find the utilities at the following link: ftp://ftp.tyan.com/software/tso/utility/
Where can I find information about utilities that are needed for my motherboard
so it supports TSO correctly?
You can find the TSO software at the following link:
ftp://ftp.tyan.com/software/tso/tso/
Where can I find the link to the manual?
You can find the manual at the following link:
ftp://ftp.tyan.com/software/tso/m_m3289&3290_100.pdf
Question: Does your SMDC support OpenIPMI?
Solution: Yes. However the APR function is initially disabled. Using the util.exe
program you can enable this function. Only the firmware revisions above 1.72 build
1722 support the APR functionality.
Question: Do you provide a 64-bit version of the TSO Agent?
Solution: Yes, currently we support the 64-bit version for RedHat Server 3.0 and 4.0
and SuSE Server 8.0, 9.0, Professional 9.0, 9.1, 9.2 and 9.3
Question: Can I remotely set IP address to SMDC?
Solution: Yes. By highlighting (selecting) this node and logging into the SMDC card
you can remotely change the IP address in the menu "console tool/modify server".
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