Troubleshooting; Customer Support - Bose Wave Owner's Manual

Care and Maintenance

Troubleshooting

Problem
Wave music system is on
but changer does not
operate.
The system ejects the
update CD but does not
perform the update
No sound or !
sound is muffled
No sound heard from the
AUX device
CD skips
CD does not play
A CD is playing, but none
of the Multi-CD Changer
LEDs are lit

Customer Support

14
What to do
• Check the power connections between the Wave
to "Connecting the Multi-CD Changer to your Wave
• Make sure you ran the system update disc.
• If you did, remove the power cord from the AC outlet, wait 10 seconds and plug it in
again.
• If you did not, disconnect the Multi-CD changer from your Wave music system and
refer to "Updating your Wave
• Disconnect the Multi-CD changer and insert the update disc into the disc slot of the Wave
music system. Refer to "Updating your Wave
®
• Make sure the Wave Multi-CD Changer is plugged into a live power outlet and is turned on.
• Check the connections between the Wave
necting the Multi-CD Changer to your Wave
• If the AUX source is selected, check the connections from the AUX source to the changer
and make sure the AUX device is turned on.
• Disconnect headphones.
• Make sure the RCA plugs on the stereo cable are pushed in as far as they can go.
• Press AUX on the remote and select the AUX input used by the device (AUX 1 or AUX 2).
• Make sure the AUX device is turned on.
• Make sure the system is not getting bumped in its current location. If so, move it to a more
protected location.
• Check the CD for smudges or dirt. If cleaning is necessary, wipe the CD straight out from
the center (NOT in a circular motion) to clean it.
• Make sure there is a CD in the selected CD slot.
• Make sure CD is selected on the display of the Wave
• Check to see if the CD slot in the Wave
Multi-CD Changer.
For additional help in solving problems, contact Bose
address list on the inside back cover of this guide.
®
music system and the changer. Refer
® music system" on page 7.
®
music system" on page 4.
®
music system" on page 4.
® music system and the changer. Refer to "Con-
® music system" on page 7.
®
music system.
® music system is selected, instead of a slot in the
®
Customer Support. Refer to the