Patton electronics Smart-DTA Getting Started Manual page 5

Smart-DTA Getting Started Guide
Load a new application image (SmartWare) via the serial link
5 Contacting Patton for assistance
Introduction ..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Patton support headquarters in the USA
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
Warranty Service and Returned Merchandise Authorizations
Warranty coverage
Out-of-warranty service
Returns for credit
Return for credit policy
RMA numbers ................................................................................................................................................37
Shipping instructions
A Compliance information
Compliance ...........................................................................................................................................................39
EMC Compliance
Safety Compliance
Radio and TV interference
ISDN Connection .................................................................................................................................................39
EC Declaration of Conformity
EG-Konformitätserklärung....................................................................................................................................40
Authorized European Representative
B Specifications ................................................................................................................................................ 41
DSP.......................................................................................................................................................................42
Voice connectivity .................................................................................................................................................42
Data connectivity ..................................................................................................................................................42
Voice processing (signalling
Fax and modem support........................................................................................................................................42
Voice signalling .....................................................................................................................................................43
Voice routing-session
IP services ..............................................................................................................................................................43
Management .........................................................................................................................................................44
Operating environment
Operating temperature
Operating humidity
System ...................................................................................................................................................................44
Dimensions ...........................................................................................................................................................44
Weight and power dissipation
Identification of the SmartNode devices via
C Cabling ......................................................................................................................................................... 46
Introduction ..........................................................................................................................................................47
Ethernet ................................................................................................................................................................47
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SNMP...............................................................................................44
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(RMAs)...................................................................36
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