Table of Contents Summary Table of Contents Table of Contents ... 4 List of Figures ... 12 List of Tables ... 13 About this guide ... 14 Audience... 14 Structure... 14 Precautions ... 15 Safety when working with electricity General observations ...16 Typographical conventions used in this General conventions...
Page 5
SmartLink M-ATA Getting Started Guide Enabled ...26 Service ...26 Interface Status ...26 Network Settings ...26 Dynamic IP Assignment IP address ...27 MAC address ...27 Subnet Mask ...27 Default Gateway ...27 Domain name ...27 DNS address ...27 DynDNS address ...27 VLAN ...27 Priority Tag ...27...
Page 6
SmartLink M-ATA Getting Started Guide Phone Line Status ...35 Registration Status ...35 User Name ...36 Caller ID Setting ...36 Subscribed for Voicemail Messages waiting ...36 ...36 SIP Configuration ...37 SIP Server Settings ...37 Gateway Settings ...37 Dial Plan ...37 SIP Extensions ...38 Support PRACK method Encode SIP URI with user parameter...
Page 7
SmartLink M-ATA Getting Started Guide Port ...43 CallerID Name ...43 Password ...43 Supplementary Service Activation Call Forward All ...43 Selective Call Forward ...43 Three-Way Conferencing Incoming Call Block ...43 Distinctive Ring ...44 Call Transfer ...44 Dialing by IP Address ...44 Speed Dial ...44 Message Waiting Indicator...
Page 8
SmartLink M-ATA Getting Started Guide System ... 48 Set Security Password ...51 Web Page Protect ...51 New Root Password ...51 New User Password ...51 Confirm new password ...51 Saving your work ...51 Configuration...52 Syslog Service ...52 Enable Syslog ...52 Syslog Server ...52 Debug Service ...53...
Page 9
SmartLink M-ATA Getting Started Guide IP Dialing ...59 Speed Dialing ...59 Income Caller ID ...59 Self Caller ID Block ...59 Calling Prefix Keys ...59 Call Return ...59 Warm Line ...59 Speed Dial ...60 Call Forward All ...60 IP Dialing ...60 Call Hold ...60 Call Waiting (call alternative)
Page 10
SmartLink M-ATA Getting Started Guide Read Community ...64 Write Community ...64 SNMP System Configuration System Description ...64 System Object Id ...64 Saving your work ...64 Auto Upgrade...65 Routine Upgrade every xxx day(s) Enable Auto Upgrade ...65 Auto Upgrade Protocol ...65 Upgrade Server ...65 Auto Upgrade URL...
Page 11
SmartLink M-ATA Getting Started Guide Voice Services/Features...79 IP Services ...79 Management ...79 Operating Environment ...79 System ...79 Dial plans ... 80 Introduction ...81 Sample Dial Plans...81 Simple Dial Plan ...81 Non-dialed Line Dial Plan Complex Dial Plan ...81 Calling Features ...
About this guide This guide describes using the SmartLink M-ATA. Audience This guide is intended for the following users: • VoIP telephony service providers • Enterprise telecom and IT technicians Consumers of VoIP telephony service providers and employees of enterprises that received the Patton smartLink in conjunction with VoIP services are encouraged to contact their provider IMPORTANT before making any configuration changes.
SmartLink M-ATA Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury.
SmartLink M-ATA Getting Started Guide Do not work on the system or connect or disconnect cables during periods of lightning activity. WARNING In accordance with the requirements of council directive 2002/ 96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.
SmartLink M-ATA Getting Started Guide 1 • General information SmartLink M-ATA overview The SmartLink Micro-Analog Telephone Adapter (see figure 1) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink product is an effective and flexible solution for accessing Internet-based telephone services and corporate intra- net systems across established LAN and Internet connections like xDSL and cable modems.
SmartLink M-ATA Getting Started Guide Installing the M-ATA The unit should be installed in a dry environment with at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit to allow air circulation for cooling. Plug in the telephone (see figure Plug in the PC or LAN, or a LAN hub/switch.
SmartLink M-ATA Getting Started Guide Resetting the M-ATA to factory default The M-ATA should be powered off. Press the recessed button on the rear of the M-ATA, then apply power to the unit. Continue depressing the button while the LEDS are flashing, and only release the button after the LEDs have stopped.
Chapter 3 Home Chapter contents System information ...22 System Uptime ...22 LAN IP Address ...22 MAC address ...22 Application Version ...22 Config Date ...22 Security ...23 Application Code Version Downloader Code Version System Status...23 SIP Messages Sent ...23 SIP Messages Received ...23 SIP Bytes Sent ...23...
SmartLink M-ATA Getting Started Guide 3 • Home System information Figure 3. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink M-ATA has been operating since the last time it was reloaded (either by pow- ering the unit off and then on again, or by selecting System >...
SmartLink M-ATA Getting Started Guide 3 • Home Security Indicates that the SmartLink web interface utility has been secured with a password. To configure a password, see section “Set Security Password” on page 51. Application Code Version Shows the application code version being used. Downloader Code Version Shows the downloader code version being used.
SmartLink M-ATA Getting Started Guide 4 • Network—LAN Status Shows the status of key LAN network settings as configured under LAN settings Interface Status Figure 4. Internet Status window Enabled Yes indicates the LAN interface is enabled and ready to be used. Service Either Routed or Bridged, displays whether the SmartLink’s LAN interface connection is operating in a routed or bridged mode.
SmartLink M-ATA Getting Started Guide IP address The IP address of the SmartLink on the WAN interface. MAC address The MAC address of the WAN Ethernet interface in the SmartLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.255.0.0 for a network ID of 192.5.0.0 tells the switch to accept traffic des- tined for IP addresses that begin with 192.5—all other packets are ignored.
SmartLink M-ATA Getting Started Guide Internet Configuration Figure 5. Internet Configuration section of the Settings window Obtain LAN configuration dynamically Select this option if appropriate. If you choose Obtain LAN configuration dynamically, the information is detected automatically through DHCP. Specify fixed LAN configuration Select this option if you will not be using DHCP.
SmartLink M-ATA Getting Started Guide 4 • Network—LAN WAN PPPoE Configuration Figure 6. WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE. Authentication Enter the username and password provided by your ISP. Settings Idle Timeout.
SmartLink M-ATA Getting Started Guide 4 • Network—LAN The DNS server used for registration is operated by Dynamic Network Services, Inc., Dynamic DNS (DynDNS). You can find detailed information about the company and the services it offers on the webpage www.dyndns.org.
SmartLink M-ATA Getting Started Guide 4 • Network—LAN cessed. All data leaving the SmartLink M-ATA will be marked with the specific value unless overridden on the telephony VLAN configuration settings. Figure 9. VLAN Configuration section of the Settings window VLAN Tag (IEEE 802.1q) IEEE 802.1q Ethernet VLAN tag for all outgoing packets on LAN Ethernet interface.
Chapter 5 Telephony Chapter contents VoIP Status ...35 VoIP Server Registration Status Current Server ...35 Domain ...35 Base RTP Port ...35 Phone Line Status ...35 Registration Status ...35 User Name ...36 Caller ID Setting ...36 Subscribed for Voicemail Messages waiting ...36 ...36 SIP Configuration...
Page 33
SmartLink M-ATA Getting Started Guide Audio/CODEC Configuration...41 CODECS ...41 Packetization ...41 Jitter Buffer ...41 FAX without T.38 (Use G.711 fax) Saving your work ...42 Phone 1 ...42 User Information ...42 Phone Number ...43 User Name ...43 Port ...43 CallerID Name ...43 Password ...43...
Page 34
SmartLink M-ATA Getting Started Guide Outgoing Call Block ...46 Digit Pattern ...46 HTTP Digest Setting ...47 Saving your work ...47 Speed Dial ...47 Line 1 Speed Dial Settings Speed Dial Serv ...47 Speed Dial 1–8 Phone Number/IP Dialing Saving your work ...47 ...47 ...47...
SmartLink M-ATA Getting Started Guide VoIP Status VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records (DNS-SRV). Domain The VoIP domain name is the domain name that is hosting the VoIP server. Base RTP Port Displays the base RTP port number for the RTP-RTCP port pair.
SmartLink M-ATA Getting Started Guide • No Registration—The SmartLink M-ATA is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized—A SIP final status message status of 401 or 407 has been received from the SIP server.
SmartLink M-ATA Getting Started Guide SIP Configuration Figure 12. SIP Configuration section of the SIP window SIP Server Settings The SmartLink M-ATA will automatically attempt to locate the VoIP server by using the domain name speci- fied in the LAN interface or the server will be discovered via DHCP on the WAN interface. When found, the discovered server will be listed as the Current Server.
SmartLink M-ATA Getting Started Guide 5 • Telephony SIP Extensions Figure 14. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI.
SmartLink M-ATA Getting Started Guide 5 • Telephony Figure 16. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 17. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. SIP Timer Values (milliseconds) SIP T1.
SmartLink M-ATA Getting Started Guide 5 • Telephony NAT Traversal Figure 18. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider.
SmartLink M-ATA Getting Started Guide Audio/CODEC Configuration Figure 19. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be turned on in the SmartLink 4020. •...
SmartLink M-ATA Getting Started Guide The selection of T.38 or G.711 fax pass-through for fax transmissions originated from the SL4020 will be determined by the receiving fax device. T.38 is enabled by default. To disable T.38, go to Telephony > CODECS and select FAX without T.38 (Use G.711 fax) (see page 41).
SmartLink M-ATA Getting Started Guide 5 • Telephony Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the VoIP SIP registration or call invitation. Port Specify the signaling port.
SmartLink M-ATA Getting Started Guide 5 • Telephony Distinctive Ring Enable distinctive ringing service—This service allows additional telephone numbers to be added to an exist- ing telephone line and when a caller dials one of these “distinctive ringing” numbers, the telephone will ring in a unique pattern to indicate which number is being dialed.
SmartLink M-ATA Getting Started Guide 5 • Telephony Dial Out Type Figure 22. Dial Out Type section of Phone 1 window Dial Out Type Enable Hot-Line and Warm-Line services. To achieve this, one sequence in the dial plan must start with a pause, with a 0 delay for a Hot Line, and a non-zero delay for a Warm Line.
SmartLink M-ATA Getting Started Guide Selective Call Forward Settings Figure 24. Selective Call Forward Settings section of Phone 1 window Incoming caller #1–8 Up to 8 incoming calls can be selected for call forwarding. Forward destination #1–8 Up to 8 destinations to which incoming calls can be forwarded. Incoming Call Block Figure 25.
SmartLink M-ATA Getting Started Guide HTTP Digest Setting SIP INVITE must contain a valid Authorization header that is based on an Auth ID and a password using MD5 digest algorithm. The Auth ID must be specified in the username parameter in the Authorization header. Figure 27.
Chapter 6 System Chapter contents Set Security Password ...51 Web Page Protect ...51 New Root Password ...51 New User Password ...51 Confirm new password ...51 Saving your work ...51 Configuration...52 Syslog Service ...52 Enable Syslog ...52 Syslog Server ...52 Debug Service ...53 Enable Debug ...53...
Page 49
SmartLink M-ATA Getting Started Guide Block Anonymous Calls Distinctive Ring ...58 Warm Line ...58 Do Not Disturb ...59 IP Dialing ...59 Speed Dialing ...59 Income Caller ID ...59 Self Caller ID Block ...59 Calling Prefix Keys ...59 Call Return ...59 Warm Line ...59 Speed Dial...
Page 50
SmartLink M-ATA Getting Started Guide SNMP Trap Configuration IP address ...64 Trap Community ...64 SNMP Community Configuration Read Community ...64 Write Community ...64 SNMP System Configuration System Description ...64 System Object Id ...64 Saving your work ...64 Auto Upgrade...65 Routine Upgrade every xxx day(s) Enable Auto Upgrade ...65 Auto Upgrade Protocol...
SmartLink M-ATA Getting Started Guide 6 • System Set Security Password Figure 29. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web access protection. When set to YES, a password will be required to access the SmartLink M-ATA web configuration interface.
SmartLink M-ATA Getting Started Guide Configuration Syslog Service Enable Syslog Enable or disable system logging. During normal operations, Syslog should be turned off. A sample Syslog record of a complete call is shown below. SYSLOG 11-09-2005 11:28:17 08:28:34 syslog: [1234] On-Hook [7190] 11-09-2005 11:28:06 08:28:23 syslog: [1234] Call-Out [7190]...
SmartLink M-ATA Getting Started Guide Debug Service Enable Debug Enable or disable System Debug. Debug Server The debug server IP address and port. This specifies the server for logging SmartLink M-ATA debug informa- tion. Debug information can be sent to a syslog server. A sample record of debug output is shown below: SYSLOG 07-07-2005 14:49:09 Local7.Debug 10.10.22.13 **EndPoint State: StateConnect ==>...
SmartLink M-ATA Getting Started Guide NTP Server Specify the IP address of the NTP server. Time Zone Select the GMT time zone for your location. For help in determining the time zone, go to the UTC/GMT Conversion website at http://www.dxing.com/utcgmt.htm. Adjust clock for daylight savings Select Yes if you want the M-ATA to automatically compensate for daylight savings time.
SmartLink M-ATA Getting Started Guide Localization The Localization window contains the following sections: • Call Progress Tones (see figure 32 • Distinctive Ring Setting (see figure 33 • Supplementary Service Keys (see • Control Timer Values (see figure 36 • FXS Port (see figure 37 on page 62)
SmartLink M-ATA Getting Started Guide To specify a 350-Hz and 480-Hz tone that will be played at 15 dB for one second and then pause for 0.5 sec- onds, you would specify: 350@-15+480@-15#ON(1000),OFF(500),R The following example would repeat playing of a tone of 280 Hz at -8 dBm for 0.3 seconds with a pause of 0.1 second and a tone of 550 Hz for 0.8 seconds with a pause of 0.15 seconds.
SmartLink M-ATA Getting Started Guide Distinctive Ring Settings The SmartLink M-ATA Distinctive Ring Settings window (see distinctive ring cadences. Figure 33. Distinctive Ring Setting section of Localization window The following is a sample ring cadence pattern configuration: Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0"...
SmartLink M-ATA Getting Started Guide Supplementary Service Keys Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog phone handset attached to the SmartLink M-ATA. Note The supplementary service keys must begin with a ‘*’,’#’ character, or f (flash hook) and follow a 1 or 2 numeric digit(s).
SmartLink M-ATA Getting Started Guide Do Not Disturb Enables or disables the do not disturb feature. IP Dialing Enables or disables dialing by IP address. Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls.
SmartLink M-ATA Getting Started Guide 6 • System Speed Dial Configures speed dialing keys. To configure speed dialing numbers enter the calling prefix key (*71 is the fac- tory default), the speed dial key, the number to dial and then on hook the phone. You will hear a second dial tone after entering the calling prefix key.
SmartLink M-ATA Getting Started Guide 6 • System Voicemail access Configures the key sequence for call for voicemail access. The factory default is flash hook *86. If the voicemail key sequence is entered on the phone a call will automatically be placed to the configured service provider using the configured authentication information.
SmartLink M-ATA Getting Started Guide 6 • System Conditional Call Forwarding Timer Specified a time period as a call forward condition. After the number of seconds specified, the conditional call forwarding process will be performed. Warm Line Delay Specify a time period as a delay time for warm line dialing. If warm line is enabled, then the SmartLink M-ATA will wait this amount of time after the handset is off-hook before dialing the warm line phone number.
SmartLink M-ATA Getting Started Guide 6 • System Ring Setting Figure 38. Ring Setting section of Localization window Ring Waveform Specify the ring tone waveform. Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 39.
SmartLink M-ATA Getting Started Guide 6 • System SNMP Configuration Figure 40. SNMP Configuration window SNMP Trap Configuration IP address Trap host IP address. Trap Community The community name used by the SNMP manager to verify traps. The default value is public. SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB.
SmartLink M-ATA Getting Started Guide 6 • System Auto Upgrade The SmartLink M-ATA family includes a configuration and firmware download manager server that allows for the updating of large numbers of SmartLink M-ATAs from a central location. By factory default, all SmartLink M-ATA units are set with auto-update on and to access the Patton auto-update server.
SmartLink M-ATA Getting Started Guide 6 • System Manual Upgrade For both HTTP and TFTP methods, the device will reboot itself into the downloader mode if the main appli- cation is executing, and proceed with the ROM file download and permanent write of the application to the device’s flash memory.
SmartLink M-ATA Getting Started Guide Reload Reloading the system will terminate all network connections and restart your browser connection. CAUTION Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. Chose the Reload and execute Downloader Application option, to being downloading, once you reload the system.
SmartLink M-ATA Getting Started Guide 7 • Documentation Introduction Clicking the link (see figure 44) connects to the Patton website to display the most current ver- Documentation sion of the SmartLink M-ATA Getting Started Guide in portable document format (PDF). Figure 44.
SmartLink M-ATA Getting Started Guide 8 • Logout Introduction Clicking (see figure 45) displays Logout—Sure to Logout?. Logout If you want to exit from the SmartLink management utility, click the Logout button (see figure 45). Figure 45. Logout window You will be returned to the password verification page (see figure 46).
Chapter 9 Contacting Patton for assistance Chapter contents Introduction ...73 Contact information...73 Patton support headquarters in the USA Alternate Patton support for Europe, Middle East, and Africa (EMEA) Warranty Service and Returned Merchandise Authorizations Warranty coverage ...74 Out-of-warranty service Returns for credit ...74 Return for credit policy RMA numbers...
SmartLink M-ATA Getting Started Guide Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
SmartLink M-ATA Getting Started Guide venient for you to work with your local reseller to obtain a replacement. Patton services our products no matter how you acquired them. Warranty coverage Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod- uct should it fail within one year from the first date of shipment.
Appendix A Compliance information Chapter contents Compliance ...76 EMC Compliance: ...76 Safety Compliance ...76 Radio and TV Interference (FCC Part 15) CE Notice (Declarations of Conformity)...76 ...76...
SmartLink M-ATA Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion.
SmartLink M-ATA Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 M-ATA; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT DHCP client & server PPPoE ICMP redirect (RFC 792); Packet fragmentation DiffServe/ToS set or queue per header bits Management Browser configuration interface...
Appendix C Dial plans Chapter contents Introduction ...81 Sample Dial Plans...81 Simple Dial Plan ...81 Non-dialed Line Dial Plan Complex Dial Plan ...81 ...81...
SmartLink M-ATA Getting Started Guide Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate- keeper for resolution into a destination IP address.
Page 82
SmartLink M-ATA Getting Started Guide • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T) Sample Dial Plans C • Dial plans...
SmartLink M-ATA Getting Started Guide Introduction The SmartLink M-ATA family supports advanced calling features that can be turned on and off from phones attached to the SmartLink M-ATA (see Note Your telephony service provider must enable your service for these calling features to work.
SmartLink M-ATA Getting Started Guide Introduction The M-ATA provides the ability to review and set the network configuration parameters using the handset of an attached analog telephone handset. By default from the factory, DHCP is enabled and an IP address is not configured. The M-ATA must be power cycled or reloaded after changing any of the network settings.
Need help?
Do you have a question about the Patton SmartLink M-ATA and is the answer not in the manual?
Questions and answers