Intergraph InterServe Firewall Quick Start Manual page 11

If you install Eagle NT and later make the system a dual-boot system, the system' s volume ID
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will change and the Raptor key will then be invalid.
The inside NIC gateway address should be blank.
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Every inbound and outbound connection at the firewall should be logged.
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Shut down the Eagle Service on the InterServe Firewall using the command net stop eagle when
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configuring notifications.
When making changes to the Hawk service, always issue the command update, followed by the
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comand save.
Most problems relate to DNS. Always check the event log when DNS is initially configured.
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Utilities like nslookup are very useful in troubleshooting DNS problems.
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