The Service At Terratec - TerraTec TValue Radio Handbook

Pci tv/radio card

Hide thumbs Also See for TValue Radio:

Table of Contents

The Service at TerraTec.

"Rien ne va plus – nothing works anymore" is not nice, but it can happen sometimes even

with the best systems. In such a case, the TerraTecTeam is standing by to give you advice and

help.

Hotline, Mailbox, Internet.

In the event of a serious problem – which you cannot solve alone with the expert help of this

handbook, your neighbor or your dealer – then please contact us directly.

The first way is via the Internet if possible: On the pages http://www.terratec.net/

you can always find current answers for frequently asked questions (FAQ) as well as the latest

driver. This is also available for you via our mailbox system. The phone number is: +49-(0)

2157-8179-24 (analog) and +49-(0) 2157-8179-42 (ISDN).

If the possibilities mentioned above do not help you any further, then please call our Hotline.

You can also contact us online. To do this, call the page

http://www.terratec.net/support.htm. In both cases, please have the following

information ready at hand:

your registration number,

this documentation,

a printout of your configuration files,

the handbook of your motherboard,

a screen printout of your BIOS configuration.

In addition, it is also helpful for our technicians, if you are sitting at your computer during the

phone call in order to be able to directly try out some tricks. When you contact our support

team, please always note down the name of the corresponding employee. You need this

name, in case there is a fault and your card must be sent back.

TValue Radio (English)

Table of Contents