Call Back (Co Line) - PCS Digital Suite 64 User Manual

4.2
4-2
Suite 64 28-Button User Guide

Call Back (CO Line)

Description
The Call Back feature allows you to queue a busy outside line for use when it
becomes available.
1. Press a busy, programmed outside line button (steady red LED) or outside
line group button, or dial an outside line access group number (9, 700
– 756). You will hear busy tone.
2. Dial # on the dial pad. You will hear a confirmation tone.
3. A few moments later, the display will return to an idle state.
5. When the selected outside line, or an outside line in the selected outside
line group, becomes available, you will hear fast ringing at the extension.
Operational Notes
• During call back alert tones, lifting the handset will directly connect the
extension user to the selected CO Line calling back.
• Every extension may Call Back only one busy CO line at the same time.
• The Call Back Alerting Ring Time is 10 seconds. If the call back goes unan‐
swered during the 10 seconds ring time the call back is canceled.
• CO lines that have Call Back requests will recall the Call Back initiator. The
Call Back CO line will become available to other extensions if the call back
extension doesn't answer within 10 seconds.
• During the time that the Call Back is recalling the initiator, a new incoming
call will take precedence over Call Back and will be answered when the
extension goes off hook.