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Xblue Networks 45P User Manual

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45p Digital Extension User Guide

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Summary of Contents for Xblue Networks 45P

  • Page 1 45p Digital Extension User Guide...
  • Page 2 © Copyright XBLUE Networks, LLC 2006 XBLUE Networks reserves the right to make changes in specifications at any time without notice. All of the information in this document is believed to be accurate and reliable, but is not warranted to be true in all cases.

  • Page 3: Table Of Contents

    Day and Night Modes ..........................36 Default Flexible Buttons ..........................36 Default Settings............................37 Directed Call Pickup............................ 37 Distinctive Ring............................38 Do Not Disturb............................. 38 Do Not Disturb - Override........................... 39 Enhanced Lettering Scheme......................... 39 Extension Feature Status Check........................40 XBlue Networks...
  • Page 4 Relay Control ...............................61 Save Dialed Number (SDN) .........................62 Single Line Telephone - Flash ........................62 Speakerphone ...............................62 Security Control ............................63 Speed Dial (ABBR) – Extension /System......................64 Status Message .............................67 Text Messages...............................68 Touch Tone On/Off ............................69 Transfer ................................69 Transfer Beep ...............................70 XBlue Networks...
  • Page 5 Voice Announce / Hands-free Reply ......................71 Voice Call Recorder (One Touch Record)....................72 Volume Control ............................72 Warning Tone / CO Line Call Limiter......................73 Voice Processing System74 Using your Mailbox ............................. 74 Set up................................75 Listening to Messages..........................77 XBlue Networks...
  • Page 6 XBlue Networks...

  • Page 7: Extension User Guide

    The XBLUE telephone is a high quality, full featured, speakerphone with programmable feature buttons, which allows you to customize the operation of your desk telephone. Telephone Basics Navigation Keys AUX Lamp 3x16 Display Programmable Feature Buttons Headset Jack Speaker Button XBLUE Networks...

  • Page 8: Basic Elements Of Telephone

    18 Programmable, dual color LED Buttons 4 point navigation and select button High quality speakerphone 3 interactive buttons 6 fixed buttons - Hold, Transfer, Conference, Redial, mute and Speaker 12 quick access speed dial buttons Built in Headset jack (2.55 mm) XBLUE Networks...

  • Page 9: Interactive Buttons

    Interactive button 1 - cbck = Call Back • Interactive button 2 - msg = Send an Alert Message • Interactive button 3 - vm = Leave a voice mail message • MAY 1 MON 10:00 cbck XBLUE Networks...

  • Page 10: Navigation Keys

    Press the Select Button to enable or Dis- able Background Music Down - N/A Door Phone Up - Answer Door Phone 1 The Door Phone must be connected and active to access Down - Answer Door Phone 2 XBLUE Networks...

  • Page 11: Getting Started9

    Extension User Guide Getting Started Idle Telephone Screen Without the optional Voice Mail system: MAY 1 MON 10:00 NO VMAIL JOHN Display Definition: Month Weekday 10: 00 Time NO VMAILVoice mail is not installed JOHN Extension Name Caller ID Log Extension Number XBLUE Networks...

  • Page 12: Making Calls

    All calls can be made from an idle telephone, no need to press the speaker button or lift the handset. Once connected, lift the handset to converse privately. From an idle tele- phone, Press the Preprogrammed button or dial the extension number Handsfree Operation MAY 1 MON 10:00 VOICE CALL XBLUE Networks...
  • Page 13 For an outside line, dial 9 or press the line button, and dial the desired tele- phone number. Once connected, lift the handset to converse privately. Speakerphone calling: 1. Dial “9” or Press the Line button: MAY 1 MON 10:00 LINE 3 2. Dial phone Number: MAY 1 MON 10:00 16175551212 XBLUE Networks...

  • Page 14: Ending Calls

    Place the handset into the cradle Speakerphone should be active Note: When switching from handset to speaker could cause a short squeal. To eliminate this pos- sibility press the mute button first. Headset must be disabled before the speaker will work. XBLUE Networks...

  • Page 15: Feature Codes

    4 - No Answer 5 - Busy/No Answer 6 - External Forward Call Park F 73 Call Pickup Directed F 54 Call Pickup Group F 53 Call Park F 73 # 73 Caller ID (CID) Press CID (Center Interactive Button) XBLUE Networks...

  • Page 16: Telephone Feature Codes

    Headset F 9# Hot Dial F #6 Hold Retrieve (SLT) Same Extension Hold Retrieve (SLT) Different * 7 EE EE=Extension Extension Hot Line # #4 Intercom Call Back F 91 Last Number Redial Least Cost Routing F 68 XBLUE Networks...
  • Page 17 Speed Dialing (Abbr Dialing) Speed Dialing (SLT) # 1 to store * 1 to Dial Status Message F 90 Touch Tone on/off F #1 Transfer Beep F 79 Voice Call Allow/Deny F 98 Voice Mail F 64 Voice Recording F 67 XBLUE Networks...

  • Page 18: Feature Code Operation16

    Answering Machine Emulation requires the Voice (VM) System. This feature 'Mimics' the call screening feature of a home answering machine. When a caller is answered by your Voice Mailbox, you will have an opportunity to monitor/screen the caller as they leave a message. XBLUE Networks...

  • Page 19: Attendant

    The attendant's extension password allows for control of the system service mode (Day/ Evening/Alternate/Time), System (Abbr) Speed Dial number programming, CFW Auxi Lamp, Incoming Filter U., Incoming Filter R, Sensor Function and shutdown voice mail. The attendant extension may be connected to any digital extension port. XBLUE Networks...

  • Page 20: Attendant Administration (Admin.)

    To enter Attendant Administration Programming: Press Feature #0 MAY 1 MON 10:00 CHK PSWD : bksp show Enter the Administrator Password Press show MAY 1 MON 10:00 SERVICE: TIME bksp save Press next to navigate through the Attendant Administration features XBLUE Networks...
  • Page 21 Enter into location 20: “1234567890Feature 21”. • Enter into 21: “1234567890” • Dial this sequence of numbers by accessing only Speed bin location “20.” • A maximum of 16 digits can be entered into any one speed bin. • XBLUE Networks...
  • Page 22 The system can be equipped with up to 4 security sensor connections, which when pro- grammed, can show if a device is left open. This requires the option module and ancillary equipment such as door sensors. The Attendant can set and reset following sensor pro- gramming. XBLUE Networks...
  • Page 23 The attendant is the only one who can shutdown the voice mail system. This procedure must be done every time before powered down the telephone system. Press next (6 times) or until the voice mail shut down procedure screen is displayed or Press back (once) SHUT DOWN VM back next show XBLUE Networks...

  • Page 24: Authority Code (Traveling Class Of Service)

    Authority Codes are used to bring a more privileged Class of Service to an extension with a less privileged Class of Service. When using Authority Codes, the extension password must be entered. Enter Feature 55 Enter your extension number MAY 1 MON 10:00 AUTHORITY CD bksp save Press Save Enter your extension password XBLUE Networks...

  • Page 25: Automatic Hold

    “Exclusive Hold” automatically. Similarly, while on an intercom call and talking with another extension, by pressing a CO Line button, the intercom call will be placed on Exclusive Hold. The need to press Hold is eliminated, except if you want to place a call on System Hold. XBLUE Networks...

  • Page 26: Automatic Selection (Co/Intercom)

    LINE 1 = A specific telephone line (1 ~ 9 depending on the system config- • uration) GROUP = Line Group 1 - 6 (Default is Line Group 1) • NULL = No off hook action • Exit programming XBLUE Networks...

  • Page 27: Background Music (Bgm)

    BGM automatically turns off when an extension user receive or make a call. BGM automatically turns on again when the telephone returns to an idle status. Users with BGM enabled will not hear a system alarm reminder. Barge‐In (Intrusion) See Intrusion - Extension XBLUE Networks...

  • Page 28: Busy Lamp Field (Blf) / Direct Station Select (Dss)

    A description of the current programming will be displayed for three seconds. MAY 1 MON 10:00 <description> show To modify the button chg must be pressed within the three seconds. MAY 1 MON 10:00 SELECT FUNCTION line ext feat XBLUE Networks...

  • Page 29: Busy Ring Allow/Deny

    Busy Ring condition. Conditions: This feature will toggle on/toggle off when it is programmed under a flexible button on the Digital Speakerphone. The LED will not light when the feature is enabled, or disabled. XBLUE Networks...

  • Page 30: Call Attendant (Operator)

    When a Call Back alert is not answered at the extension that invoked the Call Back, the display message “CBCK TO Ext xx (xx=extension number) be displayed until either they [reply] or [del]. The Call Back process begins when both the user’s extension and the called party's extension are idle, on-hook. XBLUE Networks...

  • Page 31: Call Forward Extension

    Press Feature MAY 1 MON 10:00 CALL FORWARD idle busy next Select Idle to forward all calls when the phone is idle or select busy to forward calls only when the extension is busy. Select next for more options. XBLUE Networks...
  • Page 32 Once selected, dial the destination that calls should be forwarded to, for example, voice mail or other destinations. Select which type of call, intercom, telephone company line, or both, should be for- warded to the selected destination. MAY 1 MON 10:00 BUSY/NA CFW. 87 co icm/co icm XBLUE Networks...
  • Page 33 Using the codes on Table 5.3 select the type of forwarding and using the Forward Code number, the destination, such as voice mail, Select which type of call should be for- warded, and when applicable enter the no answer time. The telephone will return to idle. XBLUE Networks...
  • Page 34 The Auxiliary Lamp will not light in call forward mode if it has been disabled by the attendant in Attendant Administration. If any of the Call Forward features are programmed on a flexible button, the LED asso- ciated with that button will light indicating that call forward is active. XBLUE Networks...

  • Page 35: Call Park / Call Park Answer

    Hold Call Answer to place the call on hold and retrieve the call from hold. The Call Park Answer feature code may be programmed on any programmable feature button. Calls that are parked follow the Transfer Recall Timer and will ring the initiating exten- sion when that timer has elapsed. XBLUE Networks...

  • Page 36: Call Pickup Group

    The Call Log is stored in reverse order, from newest to oldest. If the name is not supplied, only the number will be listed, if the name is supplied, the name will be dis- played. Press the “Select” button to initiate a call back to the displayed telephone number. XBLUE Networks...

  • Page 37: Call Waiting

    If the Conference Tone is enabled, a burst of tone will be heard by all participants each time a new participant joins the conference. A three party conference must be established before adding the fourth party. The initia- tor makes the first two calls, and places them on hold, then presses the conference but- XBLUE Networks...

  • Page 38: Data Rate

    Service Mode. Default Flexible Buttons Feature Default Flexible Buttons, also known as Feature Button Reset, allows the user to dial a code and bring all of the flexible buttons back to factory default. This will require the extension’s password XBLUE Networks...

  • Page 39: Default Settings

    Conditions No Flexible Buttons will be changed Any activated or deactivated feature will be set back to default, but no database param- eters such as Class of Service, Predefined Forwarding etc., will be changed. Directed Call Pickup  See Call Pickup XBLUE Networks...

  • Page 40: Distinctive Ring

    DND. The DND feature code may be programmed on a programmable feature button. A feature button programmed for the DND code will light steady, on the extension that is in DND, whenever it is active XBLUE Networks...

  • Page 41: Do Not Disturb - Override

    There are five different lettering schemes to choose from, but only one can be selected for an installation. Use the “1" ” key to select one of the special char- acters, when entering a name or preprogrammed message. Conditions XBLUE Networks...

  • Page 42: Extension Feature Status Check

    Call Wait = Deny • Paged = Allow • Busy Ring = Allow • XFR Beep = Enable • Data Rate = 9600 • Forced LCR = N (No) • Touch Tone = Off • ECF = Disable • XBLUE Networks...

  • Page 43: Extension Password / Phone Lock

    Extensions may be assigned to only one Extension Pick Up Group. The pick up priority of a ringing call is: CO Lines and then intercom calls. CO Line call priority is Camped-On, Recalling, Transferred, and Incoming. Intercom call priority is Ringing then Voice Call. XBLUE Networks...

  • Page 44: Extension Reminder

    The Flash code may be stored in the Last Number Redial buffer. The Speakerphone will display “/” to indicate the Flash. Single line extensions must generate a hook-flash on the analog port then dial generate a hook-flash on a CO Line. XBLUE Networks...

  • Page 45: Flexible Feature Button Programming

    Press the button to be programmed. MAY 1 MON 10:00 PRESS FTR KEY The feature currently programmed under the button will be displayed. For example if the voice mail button were pressed the following will be displayed. MAY 1 MON 10:00 F64____ show XBLUE Networks...
  • Page 46 Ext - Any Valid Extension in the system • Feat - Any valid feature, must press the feature button first. • Example 1 - When programming an additional Telephone Company Line: MAY 1 MON 10:00 LINE _ bksp save chg XBLUE Networks...
  • Page 47 Enter the extension that will appear on that flexible feature button or press save to clear this button: MAY 1 MON 10:00 EXT 22 bksp save chg Example 3 - Programming a feature on a flexible feature button: MAY 1 MON 10:00 FTR CODE:” bksp save chg XBLUE Networks...

  • Page 48: Forced Intercom Tone Ring

    Conditions It is not possible to force an extension from Tone Ring mode to Voice Announce mode if the extension is set to Tone Ring mode. When an extension leaves a Callback, the alert signal will ring. XBLUE Networks...

  • Page 49: Group Call Pickup

    When the conference initiator presses Hold, the conference parties will be placed on Exclusive Hold. This feature is used when adding conference participates. The LED will flash green at the conference initiator’s extension. Calls placed on Hold will hear Music-on-Hold, only if an external music source is connec- tion. XBLUE Networks...

  • Page 50: "Hold" Remind Time

    Conditions Holding Call Answer will also operate for intercom calls placed on hold. If the person on Hold hangs up, the system will automatically release the held CO Line. XBLUE Networks...

  • Page 51: Hot Key Enable / Disable

    Member 3 will ring. As soon as the busy members are no longer busy, they are placed back into queue. When a pilot hunt group is dialed the members are always called in sequence, always starting with member 1. XBLUE Networks...

  • Page 52: Intercom Calling - Non Blocking - Intercom Button

    So, intercom dial tone is heard automatically upon lifting the handset or when pressing the button. If a called extension does not answer you can invoke a callback to that extension by pressing the soft button under the “cbck” button. XBLUE Networks...

  • Page 53: Intercom Call Back

    LNR will dial the speed dial number and any subsequent manu- ally dialed digits. If the Last Number Redial memory is empty, the telephone will receive error tone and the telephone will display: “LNR EMPTY” XBLUE Networks...

  • Page 54: Least Cost Routing

    MAY 1 MON 10:00 cbck msg next The extension must be ringing. If the extension answers in Hands free mode, then you must press to activate the ringing. Press msg to send a message. MAY 1 MON 10:00 call me preprog XBLUE Networks...

  • Page 55: Monitor - Slt Extension

    Monitor Class of Service of “5”. Extensions with the same monitor Class of Service, may not monitor each other. Monitor is only allowed if the called extension’s Monitor Class of Service is less privi- leged than the calling extension’s Monitor Class of Service. XBLUE Networks...

  • Page 56: Mute

    An OHVA call may be rejected is the user chooses to not be interrupted from their current call. To use Off Hook announce - Dial a busy Extension. For example Extension 11: MAY 1 MON 10:00 cbck msg next XBLUE Networks...
  • Page 57 The Called Extension must be off hook, on the handset, for OHVA to work. If a headset is being used and the handset is not off hook, OHVA will not work. If the extension user has the “Mute” function activated, the line will remain muted until the Off-Hook Voice Announce is complete. XBLUE Networks...

  • Page 58: On Hook Dialing (Hot Key Pad)

    All Paging - All paging zones internal and external. • External Paging - Only external ancillary paging equipment. • Internal Paging - Specific page groups • Internal Paging - A system-wide internal page. • Related Features Meet Me Page (Feature 59) Paging Allow (Feature #9) XBLUE Networks...

  • Page 59: Page (Allow / Deny)

    A page may be answered at any telephone, by dialing Meet Me Page code, even if the page announcement is not heard over the telephone speaker. The page may be a zone page or a system wide “all page”. The Meet Me Page code may be programmed on any available flexible button. XBLUE Networks...

  • Page 60: Pause / Pause Insertion

    If a CO Line or CO Line call is attempted from a locked telephone, error tone will be heard and the display will show “PHONE LOCKED”. The Phone Lock feature code may be programmed on a Flexible Feature Button. XBLUE Networks...

  • Page 61: Pulse To Tone (Dtmf) Conversion

    When a holding or transferred call begins to recall, the outside party will hear transfer ring-back tone. During recall, the CO line returns to System Hold allowing any extension with normal CO Line receive privileges to retrieve the recalling line. XBLUE Networks...

  • Page 62: Reminder Tones

    Ringing levels can be adjusted from the lowest level 1 to the highest level 4. An audible tone is heard when the maximum and minimum volume levels have been reached. As ringing levels are adjusted the current setting is displays on the LCD. XBLUE Networks...

  • Page 63: Ringing Line Priority

    A Flexible button may be programmed to activate a specific relay. When the relay is activated, the LED on the button will be lit solid. If this feature code is dialed and the selected relay is not operational, one double tone burst (error tone) is heard. XBLUE Networks...

  • Page 64: Save Dialed Number (Sdn)

    The speakerphone function is impacted by environmental conditions. Operation of the speakerphone in high-noise areas may yield less than adequate results. If this is the case in the area where your telephone is located, the handset may be used to improve connection conditions. XBLUE Networks...

  • Page 65: Security Control

    Select All, or 1st to activate all or just the first Security Alarm Sensor, press next to select 2nd, 3rd, and 4th. MAY 1 MON 10:00 SECURITY CTRL Enter the password that is used to activate and deactivate the Security Alarm Sensor. XBLUE Networks...

  • Page 66: Speed Dial (Abbr) - Extension /System

    Each Speed Dial Bin can store up to 16 digits, if more are required, speed bins may be chained together using the Feature 1, plus the next speed bin to be used. See Example 3 for entry examples. XBLUE Networks...
  • Page 67 Example 1 - To enter a CO Line Flash (“hook-flash”) in a System Speed number, press Feature 3. The stored “hook-flash” is indicated by a “/” character at telephones with displays. For example to enter “FLASH1389” in a system speed number the XBLUE Networks...
  • Page 68 Conditions A maximum of 16 digits can be entered into any one speed bin. The system can be programmed to allow System Speed Dial Numbers to override Toll Restriction settings both CO Line and Extension Classes of Service. XBLUE Networks...

  • Page 69: Status Message

    When customizing number 7. Empty, use the standard keypad entry process. Key Pad Entry Procedure TABLE 1.6 Digits Depression 1 Depression 3 Depression 2 Depression 4 Special Characters enters numeric if press before, lower case if after Space or go to the next character XBLUE Networks...

  • Page 70: Text Messages

    When customizing number 7. Empty, use the standard keypad entry process. Key Pad Entry Procedure TABLE 1.8 Digits Depression 1 Depression 3 Depression 2 Depression 4 Special Characters enters numeric if press before, lower case if after Space or go to the next character XBLUE Networks...

  • Page 71: Touch Tone On/Off

    Transfer Idle Recall Time. Idle and Busy represent the status of an extension for unsu- pervised transfer scenarios. (If the extension destination is busy the Transfer-Busy Timer is used. If the extension destination is idle the Transfer-Idle Timer is used.) XBLUE Networks...

  • Page 72: Transfer Beep

    Transfer Beep Feature When a call is transferred an audible tone is heard. Dial Feature to disable this tone. Conditions: N/A XBLUE Networks...

  • Page 73: Voice Announce / Hands-Free Reply

    If a Flexible Feature Button has been programmed with the Intercom Mode Selection Code Feature the LED associated to that button will indicate the current mode selection as follows: Voice Call - Hands Free LED will light steady Tone Ringing Mode LED will Flash XBLUE Networks...

  • Page 74: Voice Call Recorder (One Touch Record)

    The digital speakerphone is equipped with a volume control that is used to adjust the vari- ous volume settings of the telephone. The following functions can be adjusted: Background Music • Paging • Headset Mode • Speakerphone • Handset • Ringer volume • XBLUE Networks...

  • Page 75: Warning Tone / Co Line Call Limiter

    Conditions This feature is not recommended as a “Toll Saver” option and should be used only for specific applications. Warning Additional calls can be made at the extension following the expiration of the Tone/Drop Call operation XBLUE Networks...

  • Page 76: Voice Processing System74

    “N:01”. Saved messages are indicated by the “S:00”, which means that you have no saved messages. The following display is an idle telephone display: MAY 1 MON 10:00 VMAIL N:01 S:02 XBLUE Networks...

  • Page 77: Set Up

    Press 4 to customize your mailbox, you should record a personal greeting, that is informa- tive to the caller. For example, “Hi, you’ve reached Ken, today Monday May first, I will be out of the office, but I will be checking my messages, so please leave me a message that XBLUE Networks...
  • Page 78 Press 0 and input a new extension number where callers should be routed to when they enter your mailbox number. This can be very helpful when another extension is covering for you while you are on an extended absents. XBLUE Networks...

  • Page 79: Listening To Messages

    Press 3 to delete the message that you have just listened to; you must press 1 to confirm deletion of the message. - Reply Press 4 to reply to the message. This only works when a subscriber sends you a message from their mailbox. XBLUE Networks...
  • Page 80 #, and then enter the next mailbox number and press #, continue unit all mailboxes are entered. Press ## when you are done copying the message. - Skip to the next message Press * to skip over this message to jump to the next message. XBLUE Networks...
  • Page 81 Call Waiting 35 Flash – Telephone Company Line 42 Caller ID (CID) 13 Flash (PBX/CO) 14 Camp On (Busy CO Line) 14 Flexible Button Camp On (Busy Extension) 14 Ext 27 CFW Auxi Lamp 18, 20 Feat 27 XBLUE Networks...
  • Page 82 Reminder Tone 60 Last Number Redial 14, 51 Remote Notification 76 Least Cost Routing 14, 52 Reply 77 LINE 1 24 Reroute Caller 76 listen 75 Ring Volume 60 Ringing Line Priority 61 Ringing Operation 11 Mailbox Password Change 75 XBLUE Networks...
  • Page 83 Using your Mailbox 74 Voice Announce Hands Free 71 Voice Announce Mode 46 Voice Call Allow/Deny 15 Voice Call Recorder 72 Voice Mail 15 Voice Mail Shutdown 21 Voice Processing System 74 Voice Recording 15 Volume Control 72 Warning Tone 73 XBLUE Networks...
  • Page 84 Part Number: 45PDPUG © Copyrigh XBLUE Networks, LLC 2006...

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