Sub-Zero BI-30UG Use And Care Manual page 17

TROUBLESHOOTING
Troubleshooting
ICE PRODUCTION
No ice.
• Verify indicator appears in control panel display.
• Verify ice maker has been on for at least 24 hours.
• Verify freezer temperature near 0°F.
• Verify ice container is properly installed.
• Verify ice maker arm in down position.
• Verify water is being supplied to unit.
• Verify water filter has been replaced within the last 12
months and installed properly.
• Verify water filter has been removed if a reverse osmosis
filtration system is being utilized.
• Verify indicator is not flashing. If flashing, touch MAX
ICE and ICE MAKER on the control panel simultaneously.
Blue or green ice.
• Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black flecks in cubes.
• Stop use and contact Sub-Zero factory certified service.
Bad taste.
• Defrost freezer and clean with soap and water.
• Place coffee grounds or charcoal briquettes in freezer to
absorb odor.
Hollow cubes.
• Clean condenser. Contact Sub-Zero factory certified
service if unresolved.
ODOR
• Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
• Replace air purification cartridge.
• Clean unit and shelving thoroughly.
• Uncovered food could create odor which may require
cleaning.
• Remove and clean drain pan located behind kickplate,
and reinstall.
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