Seagate HAWK 2XL Family Installation Manual
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Seagate HAWK 2XL Family Installation Manual

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HAWK 2XL Family:
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ST32151N/W/WC
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ST31051N/W/WC
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ST32155N/W/WC
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ST31055N/W/WC
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Installation Guide
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Summary of Contents for Seagate HAWK 2XL Family

  • Page 1 ........HAWK 2XL Family: .

  • Page 2: Table Of Contents

    Seagate Technology, Inc. Other product names are registered trademarks or trademarks of their own. Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission of Seagate...

  • Page 3: Preface

    Preface This manual is organized to assist you in the installation and operation of your Seagate Hawk 2XL Family disc drive. Family models are listed in Hawk 2XL Family Product Information section. It also provides information to aid in obtaining service for the drive.
  • Page 4 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ The physical design characteristics of the drive models de- scribed herein, serve to minimize EMI radiation when installed in an enclosure that provides reasonable shielding. As such, the drive(s) are capable of meeting the Class B limits of the FCC Rules and the Regulations of the Canadian Department of Communications.

  • Page 5: Things You May Need To Install The Drive

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ You may find helpful the following booklet prepared by the FCC: How to Identify and Resolve Radio-Television Interference Problems . This booklet is available from the Superintendent of Documents, US Government Printing Office, Washington, DC 20402.
  • Page 6 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ • A SCSI* host adapter card for the PC You may need this if your computer does not already have a hard drive, if your present drive does not connect to a SCSI host adapter, or if your present SCSI adapter card cannot address a drive having the capacity the Hawk 2XL has.
  • Page 7 Hawk 2XL Family Installation Guide, Rev. C ___________________________________________________________________________________________________________________ • A frame kit You will need a frame kit if you wish to mount a 3.5-inch disc drive in a 5.25-inch drive bay. • Extra configuration jumpers A small plastic bag of two types of configuration jumpers is included in drive package.

  • Page 8: Before You Begin

    Hawk 2XL Family Installation Guide, Rev. C __________________________________________________ Before you begin Verify that the system is switched off but remains connected to the main power before any installation is attempted. Protect yourself, the drive, and your valuable programs and data by reading the following cautions and warnings.
  • Page 9 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ • When transporting or shipping a drive or system, please ensure that they are correctly packed in original Seagate approved (or equivalent) container and shipped via an air- ride carrier experienced in handling computer equipment.
  • Page 10 The power supply must satisfy the safety requirements for SELV (Safety Extra Low Voltage) circuits. Service is to be provided by trained Seagate service personnel. The incorporation of the disc drives listed in this guide into a customer enclosure must meet the appropriate safety requirements of the country in which it is used (e.g.
  • Page 11 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Sicherheitsanleitung Däs Gerät ist ein Einbaugerät, vorgesehen für eine maximale Umgebungstemperatur von 50 Zur Befestigung der Drive werden 4 Schrauben benötigt (6- 32 UNC-2A). Die maximale Länge der Schrauben in der unteren Seite des Chassis darf nicht mehr als 0.20 in (5.08 mm) betragen, die in der Seiten 0.15 in (3.81 mm).

  • Page 12: Drive Configuration

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Drive configuration You can easily install your new Seagate disc drive as your first ever hard drive, a replacement or as a second drive in a com- puter system with an existing hard disc drive.

  • Page 13: Set Drive Id

    Consult your computer documen- tation for information on configuring your drive. Your dealer is the best source for help on this. Seagate also provides support service for customers if your dealer can't help. Set Drive ID Look at Figures 3a, 3b or 3c.
  • Page 14 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Table 1. Drive configuration selections summary Model --- Connector --- Appl. Type Function J6 J1-Aux J2 Figure Drive ID X,Y none Drive Activity LED X,[3] none Option select none Drive ID X,Y X,Y[5]...
  • Page 15 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ ("X" means the function selection can be made with jumpers on that connector; "Y" means the signal is available to host through that connec- tor). Notes[ ] for Table 1: [1] Use either J6 or J1-Aux, but not both.

  • Page 16: Select Operating Features

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Select Operating Features If your new drive replaces an existing drive, you must set up the new drive to operate as the old drive did. Check the docu- mentation for your old drive to see how the drive was set to operate.

  • Page 17: I/O Line Terminators

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Drive model "WC" plugs directly into a bulkhead or PCB mounted connector. Systems using these drives have made provisions for terminators and selecting most options, so only "Write Protect" and "Parity Disable" options (on J2) must be considered for possible setting by a person installing a replace- ment drive (usually no change is needed).
  • Page 18 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ If your drive is to be connected at the cable connector that is not at the end of the cable (it is a second hard drive for your system), the "Terminator Enable" jumper should not be installed.
  • Page 19 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ N drives Drive Front Jumper Plug (enlarged to show detail) Pin 1 Reserved A 2 A 1 A 0 SCSI ID = 0 (default) SCSI ID = 1 SCSI ID = 2...
  • Page 20 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ W/WC drive Pin 1 Reserved A 2 A 1 A 0 SCSI ID = 0 (default) SCSI ID = 1 SCSI ID = 2 Drive Front SCSI ID = 3 SCSI ID = 4...
  • Page 21 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ W drives 68 Pin SCSI I/O Drive J1-Auxiliary Connector Ground Pin 1A J1-DC Power Pin 1 Rear 3P2P SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3...
  • Page 22 Hawk 2XL Family Installation Guide, Rev. C _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 23 Hawk 2XL Family Installation Guide, Rev. C _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

  • Page 24: Mounting The Drive

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Mounting the drive Important Precautions: • Make sure your computer is turned off before beginning in- stallation. • Although switched off, your computer must remain plugged into an electrical outlet with an earth ground. This minimizes the possibility of damage from static discharge.
  • Page 25 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Does your system have 5.25-inch drive bays? Your Seagate drive is designed to fit into a 3.5-inch wide drive bay. If your computer has 5.25-inch drive bays, then you must mount the drive ("N" or "W" models only) in a conversion frame kit before then you must mount the drive ("N"...
  • Page 26 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ pin 1 on the Seagate disc drive is the pin closest to the HDA, on the side closest to the four-pin powersupply con- nector as shown in Figure 4a or 4b. Plug the interface cable into the drive connector firmly but carefully.
  • Page 27 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ • Using a conversion frame kit: To mount a 3.5" drive in a 5.25" drive bay, install the drive in the frame kit (installation instructions and re- quired hardware are included with a frame kit). Then mount the frame kit in the drive bay.
  • Page 28 Hawk 2XL Family Installation Guide, Rev. C ___________________________________________________________________________________________________________________ 50-pin drive Pin 1 * Illustrates "N" model I/O Figure 4a. Fifty-pin I/O connection to drive 68-pin drive Pin 1 Figure 4b. Sixty-eight pin connection to drive...
  • Page 29 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Multiple drive “N” Model Drive SCSI ID 6 (or last drive) 2 through 6 SCSI devices Pin 1 (check your adapter for Pin 1 location) SCSI ID 1 SCSI ID 7 Host...
  • Page 30 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ W drive “W” Model Drive SCSI ID 15 (or last drive) 2 through 15 SCSI devices Pin 1 (check your adapter for Pin 1 location) SCSI ID 1 SCSI ID 7 Host...
  • Page 31 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ WC drive Note: This drive model plugs directly into a backplane connector and therefore uses no cables. Figure 4e. Drive model "WC" with single 80 pin connector...
  • Page 32 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Attach a system power cable to the power connector on each drive as shown in Figure 5. If your system does not have an extra power cable for the hard drive, you can purchase a Y-shaped power cable, such as the one shown in Figure 2.
  • Page 33 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Notes: [1] Mounting holes three on each side, 6-32 UNC. Max screw length into side of drive 0.15 in. (3.81 mm). Screw tightening torque 6.0 in-lb (.675 NM) max with minimum thread engagement of 0.12 in.

  • Page 34: Configuring The Computer For Your Drive

    "logical drives." DOS Installation To install your Seagate disc drive in your computer software, your computer operating system should be Microsoft DOS ver- sion 4.0 or higher. Your SCSI adapter card must be able to address greater than two gigabytes.
  • Page 35 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________ • Setup presents a menu. Choose the menu item that asks you to declare the drive type. If the screen says the drive type is "not installed" or something similar, save that and leave setup.
  • Page 36 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Caution. Do not try to change the partitions set up for an ex- isting in-use drive. If you change any partitions or logical (simulated) drive assignments on your exist- ing drive, you will lose all data stored. Always backup the existing drive's data on diskettes, tape, or other media before changing the drive's configuration.

  • Page 37: Formatting

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Formatting Caution. Do not format the existing drive that contains user data that you don't want to lose, as all user data will be lost when a drive is formatted. When a second drive is installed, the drive letters assigned by DOS to the first drive may change.
  • Page 38 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Note: Seagate Technology assumes no liability for lost user data. From the C/> prompt, try to switch to each logical drive (C:, D:, E:, etc.) to see if you can get a prompt for each logical drive (C\>, D\>, E\>, etc.).

  • Page 39: Macintosh Installation

    Macintosh software will have hard disc drivers available for purchase. Follow the instructions provided with the disc initialization ap- plication to complete the installation of your Seagate drive. Note. The Apple HD SC Setup utility included with your Macintosh system software only works on drives ordered directly through Apple.

  • Page 40: Troubleshooting

    Hawk 2XL Family Installation Guide, Rev. C __________________________________________________________________________________________________________________ Troubleshooting Before calling Seagate Technical Support, please read and consider the possibilities discussed below. The suggestions presented here will resolve the majority of installation problems. General installation troubleshooting • Check system compatibility. This is a SCSI interface de- vice.
  • Page 41 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ • Check to ensure that drive is receiving power. Insert the drive into your system. Listen carefully for the sound of the drive motor spinning up. There should be the rotational spin up noise, with no interruption, followed by seeking noises and clicks.

  • Page 42: Product Repair

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Product repair information Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during installation, please contact your supplier for assistance.
  • Page 43 _______________________________________________________________________________________________________________________ Product repair and return information Seagate customer service centers are the only facilities autho- rized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tamper- ing with the factory-seal voids the warranty.

  • Page 44: Technical Support Services

    Seagate Technology provides technical support literature and diagnostic utilities to Authorized Distributors. Please contact your dealer for technical support and installation troubleshoot- ing. Product Technical Support is available for all Seagate products by calling the SeaFAX, SeaFONE, SeaTDD SeaBOARD services. These are toll calls.
  • Page 45 Thailand 662-531-8111 9600 CompuServe: Online technical support for Seagate Prod- ucts is available on CompuServe. Type "Go Seagate" to access our technical support forum. SeaFAX™: You can use a touch-tone telephone to access Seagate's automated FAX system and receive technical support information by return FAX.
  • Page 46 SeaTDD™: Using a Telecommunications Device for the Deaf (TDD), you can send questions or comments 24 hours a day, and communicate with a Seagate technical support specialist between 8:00 a.m. and 5:00 p.m. (Pacific time), Monday through Friday. To reach SeaTDD dial:...

  • Page 47: Hawk 2Xl Family Product Information

    Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Hawk 2XL Family product information Characteristics of the various drives covered by this manual are listed in the following table. Legend for table column meanings: capacity, unformatted Gigabytes capacity, formatted Gigabytes [1]...
  • Page 48 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Notes. [1] Standard units are factory formatted with 512 data bytes per sector with 10 spare sectors per cylinder for ST32151/ ST32155, 5 spare sectors per cylinder for ST31051/ ST31055 and 2 cylinders at inner tracks reserved for spares in addition to capacity listed.
  • Page 50 Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA. 95066-4544, USA Publication Number: 77767490, Rev. C Printed in USA...

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