Seagate MEDALIST 275XE Installation Manual
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Seagate MEDALIST 275XE Installation Manual

Seagate MEDALIST 275XE Installation Manual

Medalist xe family ata interface drives
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Medalist XE Family
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275xe, 545xe
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ATA Interface Drives
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Installation Guide
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Summary of Contents for Seagate MEDALIST 275XE

  • Page 1 ....... . . Medalist XE Family ......

  • Page 2: Table Of Contents

    International, Inc. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Seagate Technology, Inc.

  • Page 3: Read Before You Begin

    Inspection. Hold the drive by the frame edges to inspect it. Call your distributor or dealer immediately if it appears to be damaged. Warranty. See your authorized Seagate distributor or dealer for the terms of the drive warranty. Note. With regard to the EZ-Drive software, there are no warran- ties, express or implied, including, but not implied, warran- ties of merchantablity or fitness for a particular purpose.

  • Page 4: St3660A Free Installation Software

    Seagate drives. Seagate does not sanction any third-party repair facilities. Note. Throughout this manual, the Medalist 275xe is referred to by its model number, ST3295A, and the Medalist 545xe is referred to by its model number, ST3660A.
  • Page 5 Medalist XE Family Installation Guide, Rev. A 4-pin power connector 2-pin header Circuit board – +5V return +12V return +12V Drive activity Pin 1 (optional) 40-pin ATA interface connector 8-pin master/slave jumper block Spare jumper across pin 1 and pin 3 Front 3-pin power connector...

  • Page 6: Installing The Drive

    Your ST3295A or ST3660A is configured at the factory for single- drive operation. If you are installing two drives, you must recon- figure your Seagate drive as either the master or the slave. If you install the Seagate drive as your only drive but add a second drive later, you must reconfigure it as the master or slave at that time.

  • Page 7: Attaching Cables

    Medalist XE Family Installation Guide, Rev. A Attaching cables Refer to Figure 1 on page 3 for the locations of the connectors. 1. Connect the remote LED (optional). 2. Attach the power cable. Attach one of the cables from the power supply to the power connector on the drive.

  • Page 8: Mounting The Drive

    Mounting the drive Your Seagate drive is designed to fit into a 3.5-inch bay. You can mount the drive securely in the computer in any orientation using either the side mounting holes or the bottom mounting holes.

  • Page 9: Configuring The Computer

    Medalist XE Family Installation Guide, Rev. A Configuring the computer Your computer maintains records representing the hardware in the system. This representation includes the translation geometry that is used by the BIOS to map the drive surface and that is stored in CMOS memory.

  • Page 10: Standard Installation

    Medalist XE Family Installation Guide, Rev. A Standard installation 1. Turn the computer on. 2. Enter the System Setup routine. (Refer to your computer user’s guide. System Setup may be called Setup, BIOS Setup or CMOS Setup.) If your computer uses an automatic setup utility, see the caution below.

  • Page 11: Partitioning And Formatting The Drive

    Partitioning and formatting the drive Before you can use your Seagate drive, you must partition and format it. In this guide we discuss partitioning and formatting your drive with DOS; have your DOS user’s guide available for refer- ence.
  • Page 12 Caution. Partitioning or formatting a drive at any level erases all data on it. Before you repartition or reformat your drive, make a backup of your existing files on another disc or media. Seagate assumes no liability if you erase your data. You can partition a drive as follows: 1.

  • Page 13: Transferring And Using The Installation Software

    Medalist XE Family Installation Guide, Rev. A drive : designates the drive you are formatting. Type c: if you are formatting the boot drive or if your system contains only one drive. Type d: to format a second drive. /v tells the computer you want to label the drive after it is formatted.

  • Page 14: Using The Installation Software

    Medalist XE Family Installation Guide, Rev. A 4. Select drive type 2 for your new ST3660A. If your computer does not offer drive type 2, use the following values: 615 cylinders, 4 heads and 17 sectors. Note. These are interim drive type values that allow you to access the drive for extracting the installation files.
  • Page 15 Do not use these programs. Note. The Seagate version of EZ-Drive cannot install a non-Sea- gate drive without a Seagate drive present. 1. Boot your computer with the EZ-Drive diskette. This is a...
  • Page 16 Medalist XE Family Installation Guide, Rev. A 2. Type ez. 3. Disregard the Notice dialog box. The EZ-Drive software is authorized for installation only with the drive on which it is shipped. Press to continue. ENTER 4. Locate the bottom box on the screen. The model number of each drive EZ-Drive identifies is listed in this box.
  • Page 17 Medalist XE Family Installation Guide, Rev. A Booting with a diskette after EZ-Drive is installed To boot your computer with a diskette: 1. Boot the computer with the diskette-drive door open. 2. Press the key when the following message appears near CTRL the end of the boot sequence: Hold the CTRL key down to boot from a floppy...
  • Page 18 Medalist XE Family Installation Guide, Rev. A The computer will reboot when the partitioning process is com- plete. However, you must make sure the EZ-Drive installed drive is present to continue with the format. (The EZ-Drive banner appears when the drive is recognized.) 1.
  • Page 19 Medalist XE Family Installation Guide, Rev. A You can re-establish the 32-bit disk access capability using the SETUP program on the EZ-Drive diskette as follows: 1. Load Windows. 2. Open the Program Manager menu and select File. 3. Select Run. 4.

  • Page 20: Basic Troubleshooting

    Medalist XE Family Installation Guide, Rev. A Basic troubleshooting Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Caution. Your drive and computer contain static-sensitive de- vices. Wear a ground strap or take other antistatic precaution while handling your drive.

  • Page 21: Advanced Troubleshooting

    Medalist XE Family Installation Guide, Rev. A if you have a large capacity drive, the translation geometry settings must not exceed the limitations set by the operating system and BIOS. Refer to the caution in “Standard installa- tion” on page 8. Check for viruses.
  • Page 22 Medalist XE Family Installation Guide, Rev. A Check for I/O address conflicts. To isolate the conflict, first verify that the drive and host adapter are compatible with your computer by removing all the peripheral adapter cards (power must be off) except for the video card. Then reinstall the drive and host adapter card.
  • Page 23 Medalist XE Family Installation Guide, Rev. A Check all cables. Make sure the video card-cables are se- curely attached. While the computer is powered down, remove the drive host adapter. If the screen turns on after you reboot, the host adapter may be incompatible or defective.
  • Page 24 Medalist XE Family Installation Guide, Rev. A During the DOS high-level format, the drive does not format to full capacity. Verify your computer’s System Setup drive-type values. One of the following problems may have occurred: 1) the values may be set for an incorrect drive type or translation geometry; 2) you may have entered a parameter value that exceeded the physical capacity of the drive;...
  • Page 25 Medalist XE Family Installation Guide, Rev. A The error message “Microsoft Windows 32-bit disk driver (WDCTRL) phase 03, 3f” appears when you open Windows. A device conflict occurs between Microsoft Windows 32-bit access and the EZ-Drive driver. To resolve the conflict and enable 32-bit access, follow the instructions in the “Windows 32-bit disk access”...
  • Page 26 Medalist XE Family Installation Guide, Rev. A Disabling Maximum Overdrive You can disable Maximum Overdrive during the installation proc- ess or anytime afterward. To disable it during the installation, select the Change Install Features option in the Options dialog box that appears when the format completes.

  • Page 27: Technical Support Services

    If you need assistance installing your drive, consult your dealer. Your dealer is knowledgeable of computer system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or other SeaFAX , Seagate Seagate product, you can call SeaBOARD Technical Support FAX, SeaFONE or SeaTDD services.
  • Page 28 A.M. P.M. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access the recordings 24 hours daily. Before calling, note your system configuration and drive model number (ST xxxx ). SeaTDD. 408/438-5382...
  • Page 29 Medalist XE Family Installation Guide, Rev. A Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe. To access the Seagate technical support fo- rum, type go seagate. This forum provides information similar to that found on SeaBOARD.

  • Page 30: Storing And Shipping Your Drive

    Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes.

  • Page 32: Publication Number: 36294-001, Rev. A

    Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066, USA Publication Number: 36294-001, Rev. A, Printed in USA...

This manual is also suitable for:

Medalist 545xe

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