Lenovo ACTIVATION Error Code List

ERROR CODES REASON
0xC004C4A2
BLOCKED KEYS
0xC004C060
0xC004C003
ROT ERROR
0xC004F00F
OOT on 1st
0xC004C051
Activation
0xC004C770 ALREADY USED
0xC004C008 KEY
ACTIVATION ERROR CODES FOR WINDOWS 8
SCREEN MESSAGE
The product key didn't work. Try a
different key, or buy a new one.
This PC isn't activated anymore. If you
reinstalled Windows or made changes
to your hardware recently. You can
contact customer support for help
This preinstalled version of Windows
can't be activated. Contact your PC
manufacturer for assistance, or buy a
new key
This product key is already being used
on another PC. Try a different key, or
buy a new one.
PROVIDE
RECOMMENDED STEPS
KEYs
PROVIDE KEY ONLY IF SYSTEM BOARD
ONLY IF REPLACED & ACTIVATION FAILS
IMMEDIATELY/WITHIN A DAY
a) Recommend Customer to contact MS per
error screen with Proof of Purchase
ONLY IF b)PROVIDE KEY ONLY IF SYSTEM BOARD
REPLACED & ACTIVATION FAILS
IMMEDIATELY/WITHIN A DAY
a) PROVIDE KEY ONLY IF " NEW SYSTEM"
WITHIOUT ANY HARDWARE CHANGES &
ACTIVATION FAILS
b) OR SYSTEM BOARD REPLACED &
ACTIVATION FAILS IMMEDIATELY/WITHIN A
DAY.
ONLY IF c) Other situation with no MB replacement/
refer customer to MS & DO NOT provide a
key .THIS SITUATION IS STILL BEING ASSESSED
& WE WILL PROVIDE AN UPDATE LATER
(including hardware changes on brand new
system)
a) PROVIDE KEY ONLY IF " NEW SYSTEM"
WITHIOUT ANY HARDWARE CHANGES &
ACTIVATION FAILS
b) OR SYSTEM BOARD REPLACED &
ONLY IF
ACTIVATION FAILS IMMEDIATELY/WITHIN A
DAY
For all other situations, refer customer to MS
or escalate to CSAT.
REASON
Key Leaked to Internet or
(no injected key) in replacement MB.
Windows is no longer activated due
to changes in the configuration since
Windows was first activated. Caused
by swapping motherboards among
PCs, or moving the Windows
installation hard drive to a different
PC.
a) Caused by missing CBR (computer
built report) for new systems
b) Excessive hardware changes on
new systems prior to activation
c) Missing Key on Replacement
Motherboard
Escalate to MBRDPK@lenovo.com
immediately
Caused by using same key on
multiple systems