Troubleshooting - Kenwood DDX6021BT Instruction Manual

Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a
service center.
• For operations with the external components, refer also to the instructions supplied with
the adapters used for the connections (as well as the instructions supplied with the external
components).
If the following messages appear
Message
"No Signal"
• "Miswiring DC
Offset Error"
• "Warning DC Offset
Error"
"Parking off"
"Authorization Error"
"USB Device Error"
"No BT Dongle"
"Connection Error"
"Please Wait... "
"NO Voice Device"
"NO Data"
"Initialize Error"
"Dial Error"
"Hung Up Error"
"Pick Up Error"
"Pairing Mode Error"
"Panel Mecha Error"
"No Navigation"
• Start the playback on the external component connected to AV-IN
input terminal.
• Check the cords and connections.
• Signal input is too weak.
A speaker cord has shorted or it has come in to contact with the car
chassis. Wire or insulate the speaker cord as appropriate, then reset
the unit (☞ page 3, 69 ).
No playback picture is shown when the parking brake is not engaged.
Check whether the connected iPod/iPhone is compatible with this
unit. (☞ page 23)
• The USB power voltage is abnormal.
• Turn off and turn on the unit.
• Connect another USB device.
Bluetooth adapter (KS-UBT1) is removed.
The device is registered but the connection has failed. Connect the
registered device. ( ☞ page 47)
The unit is preparing to use the Bluetooth function. If the message
does not disappear, turn off and turn on the unit, then connect the
device again (or reset the unit).
The connected mobile phone does not have the voice recognition system.
No phonebook data is contained in the connected Bluetooth phone.
The unit has failed to initialize the Bluetooth module. Try the
operation again.
Dialing has failed. Try the operation again.
The call has not ended yet. Park your car, and use the connected
mobile phone to end the call.
The unit has failed to receive a call.
Pairing between the unit and Bluetooth device has failed. Register
the device again. (☞ page 46)
The panel does not work properly. Reset the unit.
No navigation unit is connected.
Remedy/Cause
63
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