Troubleshooting - Toshiba 42HP82 Owner's Manual

Troubleshooting
If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.
Picture is disturbed. Is a connected component set directly in • Leave some space between the display and
Sound is noisy, front or at the side of the display? the connected components.
Remote control operates erroneously.
The remote control does not work. • Replace both batteries with new ones.
• Plug the monitor's power cord into a power
outlet.
Monitor's power does not turn oo
when the remote control's power
button is pressed.
Monitor does not operate when the
remote control's buttons are pressed.
No sound or picture is produced.
Picture appears but no sound is
_roduced.
• Are the remote control's batteries worn
out?
is the monitor's power cord plugged into
a power outlet?
• Are all the monitor's indicators off?
• Are the remote control's batteries worn
out?
Is the remote control pointed at the
monitor, or is there an obstacle between
the remote control and the monitor?
Is direct sunlight or strong artificial light
shining on the monitor's remote control
sensor?
• Are the remote control's batteries worn
out?
• The remote cable is plugged into the
REMOTE IN terminal (Wired).
• The front panel buttons of the main unit
do not function.
Is the monitor's power cord plugged into a
3ower outlet?
Is the volume set at the minimum?
Is the mute mode set?
• Are the speakers properly connected?
Is AUDIO INPUT set correctly?
• Press the power button on the monitor to
turn on the power.
• Replace both batteries with new ones.
• Point the remote control at the monitor's
remote control sensor when pressing
buttons, or remove the obstacle.
• Eliminate the light by closing curtains,
pointing the light in a different direction, etc.
• Improper control setting.
Local interference.
Cable interconnections.
Input impedance is not correct level.
Improper controI setting.
Incorrect 15 PIN connector pin
coooectioos.
• Are the tint and colors properly adjusted?
Is the computer's power turned on?
Is a source connected?
Is the power management function in the
standby or off mode?
is the position adjustment appropriate?
• Replace both batteries with new ones.
• Unplug the remote cable from the monitor.
Poor picture with VIDEO signal input.
Poor picture with RGB signal input. • Adjust picture controls as needed.
Check pin assignments and connections.
Tint is poor or colors are weak.
Nothing appears on screen.
• The front panel buttons do not function
during Control Lock.
• Plug the monitor's power cord into a power
outlet.
• Increase the volume.
• Press the remote control's MUTE button.
• Connect the speakers properly.
• Set AUDIO INPUT on the OPTION menu
correctly.
• Adjust picture control as needed.
Try another location for the monitor.
Be sure alI connections are secure.
Part of picture is cut off or picture is
not centered.
Image is too large or too small.
Picture is unstable.
POWER/STANDBY indicator is
lighted in orange or red.
POWER/STANDBY indicator is
blinking in red.
POWER/STANDBY indicator is
blinking in green and red, or green.
• Adjust the tint and color (under "PICTU RE'
• Turn on the computer's power.
• Connect source to the monitor.
• Operate the computer (move the mouse,
etc.).
• Adjust the "SCREEN" properly.
is the screen size adjustment • Press the "WIDE" button on the remote
appropriate? control and adjust properly.
Is the computer's resolution setting • Set to the proper resolution.
appropriate?
Horizontal and / or vertical sync signal is • Check the input signal.
not present when the Intelligent Power
Manager control is on.
• The temperature inside the main unit has • Promptly switch off the power of the main
become too high and has activated the unit and wait until the internal temperature
3rotector. drops. See*l.
• Prompty switch off the power of the main
unit. See *2.
* l Overheat pro_ector
If the monitor becomes too hot, the ovel-beat protector witI be activated and the monitor wiI1 be turned ot'tL If this happens, turn offthe power to tbe monitor
and unplug the power cord. If the room where the monitor is inslalIed is palticul_v:ly hot, move the monitor to a cooler location and wait for the monitor
to coot tbr 60 minutes. Iftbe problem persists, contact your dealer.
*2 In the following case, power offthe monitor immediately and contact your dealer or authorized Selwice Cenler.
The monitor turns off5 seconds ai_er powering on and then the POWER/STANDBY indicator blinks. It indicates that the power supply circuit, plasma
display panel, temperature sensoL or one or more fhns have been damaged.
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